Santa Elena Hotels, Cali

"This property was absolutely fantastic. The staff were welcoming and accommodating. The hotel itself is quite beautiful and features lush greenery through the lobby and outdoor courtyard. I especially enjoyed having breakfast in the restaurant. I will return again for my next stay in Cali."

"The room is really small, and the mattresses are hard."

"Amazing & fun, great breakfast!"

"Great steam room and large pool! Excellent views of the city."

"Tiny pool and tiny hot tub. No steam room. Sound proof rooms. Average food."

"Hotel was just average... linen with womens hair in it...women hair on the floor... shower head not working well, shower drain backed up a little... minor things like that. Superior front desk staff! very accommodating to your request... I loved that! Give them all raises!!!"

"Great staff and location "

"Amamos todo lo del Hotel, excelente servicio al cliente ,un cuarto muy cómodo y confortable, los desayunos riquísimos y sobretodo la calidad de empleados que tienen yo les doy un 10 de lo mejor Muchas Gracias."

"Staff definitely needs training. Sara Martinez from the reception took almost 20 min to check me in, because apparently she couldn't find my Expedia reservation. She also helped multiple customers over the phone and in-person while I stood in front of her. I was in town for business and needed internet connection - and it sucked! Jesus from maintenance helped me, and after a couple of HOURS I could actually work on emails and calls. Food is super overpriced and bad! The only positive thing about this propriety is location (which is not awesome either). I would definitely stay away from this place."