Top Hotels Near Santa Ana Star Center in Rio Rancho from AU$95

"Friendly hostess, very clean in room and in common areas, cool design and art."

"Everything was spectacular. The room, the view, the service and amenities were great. 10/10 will definitely come back. "

"uncomfortable moment My daughter and I had an amazing stay at this hotel. The staff were consistently helpful, friendly, and professional. In particular, the young woman who checked us in went above and beyond throughout our entire stay—helping with check-in, ordering pizza, getting us water, and even working on Thanksgiving night. She was kind to my daughter every time she stopped by the front desk, and her attitude truly made our stay better. Because of how impressed I was, I asked to speak with the front desk manager during checkout so I could let him know what a great job she was doing. Unfortunately, the interaction with him was extremely uncomfortable. Instead of accepting the positive feedback, he made an off-hand remark: “I’ll take that into account along with everything else.” I had never met him before, and I wasn’t there to hear about his issues with his staff. I was simply trying to make sure a hard-working employee was recognized. His comment felt inappropriate, unprofessional, and frankly made me uncomfortable as a guest. A manager should smile, thank the customer, and appreciate feedback—not elude to internal drama or make a guest feel awkward. To be clear: The staff were outstanding. The front desk manager was not. He was way out of line and made me feel very uncomfortable. This one interaction was the only negative moment in an otherwise excellent stay. If management improves their professionalism, this would be an easy 5-star experience."

"Everything was great from the check in to the room to the location."

"Great location for what we were doing. Modern, efficient, pleasant staff. And our dog was welcomed as well."

"Absolute awww mazing getaway for both us and the kids. Felt so isolated but I new we were close to the town if we wanted to leave. This was the place needed to revitalize self. Corn maiden restaurant superior but the others were just okay but had no input on what we felt staying there "

"Good place to stay "

"Staff was excellent and made adjustments as per our request."

"Nice room , nice staff, great hotel, clean "