Santa Ana Hotels, Antigua Guatemala

"Room was clean. Staff is professional and friendly. Location is very convenient and safe."

"Ok."

"Rooms washer ready was 3 pm Club and pool close at 6 pm on Sundays not good Room didn’t have water not good "

"It is 1 Class Hotel "

"Our family stay was wonderful at the hotel. Service at hotel was amazing very attentive and helpful. The room was on the smaller size but was very clean and accommodated us with 2 beds for 4 people as other hotels wanted us to get 2 separate rooms. The restaurant for breakfast at hotel was delicious (not the buffet one). Wish the pool was heated for the little ones but my son still got in, we also went in February so it’s a little chillier at nights.my son loved the playground and bubbles they were offering for kids activities. Place was also a 8 minute walk to main park. Would def stay here again."

"The grounds of this hotel’s compound are absolutely phenomenal. The staff is available and ready for everything you might need before you know you need it. I would highly recommend booking a stay for multiple nights to enjoy the spa and the museum in between exploring the city of Antigua. Very pleased!"

"Great staff, great location, great vacations!"

"Too many rules do just an ok Hotel it’s a very old hotel smells very old and the washrooms are old and nasty, bugs in the bathtub when we arrived. I know Antigua is an old town but I had family members that travelled with us and stayed at other properties and they were old as well but modern amenities. No washrooms exhaust fan so if you poop the whole villa stinks, our cleaning lady was on top of her game she was the only person that made us feel good big kudos for her. But the lady that covered her day off left us red stain sheets nasty very nasty, if you use the pool make sure you take the card they give you showing how many people are in the room, because if you don’t you won’t get a towel and the towels are old and they are falling apart. Oh make sure you bring it back because if you don’t they won’t give you the card back. If you go to eat outside of the hotel you can’t bring any food back no exceptions the security guards are all over your bags. Front desk they are not very helpful overall I would never stay at this place ever again. "

"Great hotel, near the airport… so convenient "