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"The excellent: the location, luxury, feel, staff. The only downside for one star off, is no air conditioning. Even in May, one evening it was fairly warm, and we would have appreciated AC. The hotel is very fancy, which is not necessarily our cup of tea--ie, dinner is pre fixe. This is in contrast to the only other hotel down the only street, which is very informal. Having checked out the other establishment, the pluses far outweighed this relative negative. The absolute unique plus: You can put on a the provided robe and a pair of flip flops, go out thru the astounding spa area, past the unique pool, up the hillside past the yoga platforms with world class views, and then stand under a beautiful waterfall. I did. Check that off the bucket list."

"Comfortable stay with all needed amenities. Parking in building. Walking distance to supermarket, center of town and ice hockey rink. Good value."

"Fantastischer Seeblick, sauber und ruhig "

"The hotel is the perfect central location for the city and everything is within walking distance. Wonderful front desk staff who managed to answer all my questions! I loved the rooms and the view from the room and the amazingly soft bed. Nice glass shower with good pressure too. The breakfast buffet area has an amazing view -- it is so cool to see all the snow capped Alps around you. The buffet was very good, with super alpine ham too!"

"Everything. Close to downtown, great amenities, and the most luxurious bedding and pillows."

"Impeccable service. Beautiful views. Ideally placed for a visit to Mahler’s composing hut in Maiernigg. "

"This property is located in a beautiful place, room was ok, and staff was friendly. However the hotel site and the ad are misleading and I will explain why. My friends and I were on a two week road-trip and this was our final stop before driving home to Germany. We selected the hotel and decided to pay a little extra because this place advertised a beautiful Spa and wellness area, open year round (this still shows on the site). After a long drive we arrive to the hotel only to find that the spa is closed during summer, receptionist explained that they would open the spa on request. We requested the spa only be denied by the owner. The owner not only denied access to the spa, she also loudly yelled at us in Austrian. Definitely a bad experience that broke our mood the final day of the trip. Won’t be stopping here again."

"Great location near the train station. Ample parking if you need to park a car. Housekeeping kept the room clean daily. Bed was too soft, not good for my back. Aircon didn’t work properly when I was there."

"Friendly staff and helpful. Modern and spacious room design, nice breakfast buffet. Lots of restaurants and shopping within walking distance. "