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"The guys on reception were so helpful and friendly and spoke very good English. Free drop off to park entrance, 5 mins away and would pick us up as arranged on WeChat. Lovely and peaceful place to stay, extremely comfortable rooms, bed etc and shower had great pressure…..a real favourite in a hotel for us."

"Staff don’t speak any English so be sure to know the basics or have a translator People at the site on ground level smoking inside the hotel which was unpleasant "

"Absolutely loved my stay here. Ming and the rest of the staff were very friendly and helpful. Upon arriving Ming got a map out of the park and advised me on how to spend my two days there. The included breakfast was very robust. The views from the pool/room were awesome and it was dead silent. It's just a 10-15 min walk to the park entrance and it's super easy to get a DiDi called to the hotel to take you into town. The hotel also has a restaurant so it's very easy to do dinner there as well. Can't recommend this place enough :) "

"Enjoyed our stay at the Pullman and would highly recommend this property. The staff was extremely helpful at all times and the room was very comfortable. "

"Amazing experience at Celestial Valley. The service from pre arrival, to airport pickup, to our 2 night stay, all the way to the dropoff at the station was incredible, everyone at the hotel was so welcoming and friendly. They helped us with everything via wechat and arranged all park tickets and transportation for everywhere we needed to go. The room and views were spectacular, and looked exactly like the hotels.com photos. We couldn’t have imagined a better stay. John in particular was very helpful as he spoke English, but all the other staff too were always able to step in and support right away. "

"Exceptionally friendly staff that helped me with an urgent transportation crisis. Language was less of a barrier here than any other hotel I’ve stayed at in China. "

"Great hosts. Would definitely visit again. Everything was wonderful. "

"Good on everything! "

"The hosts at this property are wonderful. They were extremely attentive and did all our park entrance booking and reservations for us, and gave us recommended itineraries for each place, and you would not go wrong to follow their advice. "