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"An exceptional stay. Although we arrived later in the evening, the staff were wonderful. The hotel room was clean, modern and very comfortable. Don't miss the view from the rooftop, just beautiful, only to be outshined by the lovely grounds around the hotel. There are two museums on the property, the wine museum is amazing and worth a visit, it is right in the hotel near the eating area. While the other museum is near the edge of the property and requires a ticket purchase. The breakfast, although a buffet, was amazing. Many options, with a vast variety of local delicacies. The staff were very attentive. Would stay here again if we make it back to the Kakheti region. "

"The hotel itself is an amazing place, everything is clean and well attended. The only problem I found, and it is more or a country issue, is that all the staff are addicted to their mobile phones and in general there was a lack of customer service."

"There is a Biiiiig room for improvement - area is lovely just requires more"

"This review is specifically for the “penthouse” suite with the private bathroom. We were very disappointed to arrive to find the bathroom filthy and clearly used and not cleaned. I’m assuming one of the guests from the downstairs rooms with the shared bathrooms had found it and been using it, but the management really should have checked before we arrived. We bought cleaning wipes at the market and cleaned the bathroom as best we could. Also the mattress was so old and worn out that you could see the springs through the sheet. We layered two duvets under the sheet to even be able to sleep on it. Their dogs barked nonstop for hours, from the time we arrived til late into the night. Breakfast was good and the room was huge. It’s a shame because the place has a lot of potential and could be really nice, but is just very poorly managed. Certainly not worth the $100/night price tag. Perhaps fine if you’re paying $18 for the rooms downstairs with the shared bathroom."

"Honestly, the place was beautiful. But whay truly made our experience memorable was the wonderful staff that welcomed us warmly and treated us with so much kindness. Also a big plus are the dogs Fran and Chardonnay. Georgians truly are so kind!"

"We had a wonderful stay at the hotel is beautiful and brand new. The only problem we had is the restaurant that took very long time to get our food and I mean two hours long. "

"We stayed in Holiday inn for 3 nights. Loved our stay. Clean, cosy, great location, friendly staff"