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"Great stay. A legend/key that suggests which of each of the many lights switches operates which light would be a great touch. Too much trial and error. "

"Great facilities, high quality rooms for a reasonable price"

"Good hotel big room walkable distance from all restaurants "

"easy walk from train, on busy street, but quiet. staff very helpful.bed was ok, bathroom well organized. housekeeping did a great job!"

"Absolute amazing staff. Very clean and amazing amenities. Good location. Highly recommend "

"The room is a dormitory room. The bed had no box spring, just a thin mattress on a platform. The bidet is in the shower. The walls and ceiling are covered with burlap. The staff was rude and unhelpful. You can hear the movie theatre next door in your room. We left early even thought the room was fully paid and non-refundable."

"yes"

"Kind and helpful staff. Hotel is run very efficiently."

"Over all a good stay, location over the street from Central Station was ideal for day trip to Florence, and only 7 minutes by monorail to airport. Nice staff. Very clean. Would stay again if better room at a cheaper rate. I was disappointed in the room, I booked a more expensive balcony room. Room was on the top floor, in the roof and the "balcony" was a space in the mansard, surrounded by a concrete barrier, no view. This part of the hotel is adjacent to a public food court & thoroughfare that was noisy when the 'balcony' doors were open. The hotel has it's own lovely green courtyard, so when booking I presumed I'd be overlooking this area. I would've asked to be moved but overheard that the hotel was fully booked, as was apparent the next morning with dozens of coach trip seniors at breakfast. I received no reply to the "How was your check-in" email hence this public review. "