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Reviews of Hotel Hacienda Don Paolo

3 out of 5
Hotel Hacienda Don Paolo
Aguas Claras de la escuela 1.5km al este, San Vito, Puntarenas

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful site in the mountain with fresh air . Clean and air condition room, staffs very friendly and helpful indeed. Definitely will come back
Stayed 2 nights in Aug 2021
Response from Hacienda Don Paolo on 25 Aug 2021
Thank you very much for your kind response, we are here to serve you, thank you for your visit, and we will love to see you once again.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and quiet place Pet friendly
Stayed 4 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is ok for a night, maybe two but not a holiday. The hotel consists of bedroom “pods” inside what used to be a stables block. Adequate but small rooms. The deluxe version consists of a “terrace” of about one square metre, and definitely not private. Lighting in the rooms was basic- in fact we couldn’t see the inside of the wardrobe! Overall design concept was good just a tweak here and there would have made all the difference. Disappointed that the pool was dirty and out of action. Restaurant was fine; not fine dining by any means but the free breakfast was good.
Stayed 1 night in Feb 2020
Response from Hotel Hacienda Don Paolo on 13 Mar 2020
Dear guest: Thank you very much for taking the time and sending us your comments, for us your appreciation is very valuable, we are very sorry that the pool was not adequate during your stay for maintenance and cleaning, San Vito is a place full of lots of vegetation and there is certainly a lot to see. Again a thousand thanks for your visit.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and tranquility with nature!
Estrella, Edwin, and the whole team's high quality of attention and service complemented this beautiful hotel and the magical landscape around it. An ideal place to escape and disconnect! Mil gracias a todos y nos vemos un rato!
Dawn
Dusk
Daytime views
Interior design
Stayed 3 nights in Jan 2020
Response from Hotel Hacienda Don Paolo on 13 Mar 2020
Dear guest: Thank you very much for taking the time and sending us your comments, it really makes us feel very good to know that our staff was to your liking as well as our facilities and the beautiful nature that surrounds our hotel. We hope to see you here in the future.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Los felicito lindo lugar
Stayed 1 night in Feb 2024

4/10 Poor

Edward

Business traveller, Travelled with group
Disliked: Staff & service, amenities
Fatal. Al ser tan pequeño trabajan sin personal, piscina no cumple lo anunciado. Restaurante cerrado, desayuno con gato i cluido en la mesa. Cero privacidad pues las paredes son de material que deja pasar el sonido. Las vistas son geniales pero no dan para lo que se cobra. No lo recomiendo, existen mejores opciones en Coto Brus