Dear Inna Gavrylyuk,Thank you for taking the time to share your feedback about your recent stay at Catalonia Royal La Romana. We truly value your input as it helps us to continually improve our services and provide the best possible experience for our guests.We are delighted to hear that you appreciated the modern and comfortable rooms, the clear blue waters of our beach, and the abundance of marine life for snorkeling. Our team works hard to maintain a clean and refreshing beach environment, and it's great to know that you found it enjoyable.Your kind words about our security measures and the beachside drink service are also greatly appreciated. We strive to ensure the safety and comfort of all our guests, and we're pleased to see that you felt well taken care of in this regard.We understand your concerns regarding the smoking situation and language barriers, and we appreciate your patience and understanding. We take your feedback seriously and will certainly take it into consideration for future improvements.Regarding the room service and restaurant experiences you mentioned, we apologize for any inconvenience you may have encountered. Your comments will be shared with our teams for immediate attention and improvement.We are glad to hear that, despite the challenges, you had an overall enjoyable time and that you were able to make the most of your stay by enjoying the beach and the beautiful water. Your recommendation is important to us, and we hope to have the pleasure of welcoming you back in the future, where we will strive to make your next visit even better.Thank you for choosing Catalonia Royal La Romana, and we look forward to hosting you again.Warm regards,Social MediaCatalonia Royal La Romana Adults Only

Estimado Wilfredo Jorge Aguirre,Queremos agradecerle por tomarse el tiempo de calificar su reciente estancia con nosotros. Valoramos mucho sus comentarios y opiniones, ya que nos ayudan a mejorar nuestros servicios y asegurarnos de que su experiencia sea lo mejor posible.Si en algún momento decide compartir más detalles o sugerencias sobre su estancia con nosotros, estaremos encantados de escucharlo. Nuestro objetivo es brindarle la mejor experiencia posible, y sus comentarios son fundamentales para lograrlo.Esperamos que haya disfrutado de su estancia en nuestro hotel y que considere volver a visitarnos en el futuro. Estamos aquí para atender todas sus necesidades y hacer que su próxima estancia sea aún más satisfactoria.Gracias por elegir nuestro hotel y por su valiosa calificación.Atentamente,Social MediaCatalonia Royal La Romana Adults Only

Estimada Sra. Carmen De Leon Ortiz,Agradecemos sinceramente tu amable comentario sobre tu experiencia en nuestro establecimiento. Nos complace saber que consideras nuestro lugar como el destino perfecto para una escapada de fin de semana y que disfrutaste de nuestra oferta gastronómica. Nuestro objetivo es proporcionar a nuestros huéspedes experiencias excepcionales, y comentarios como el suyo nos motivan a seguir trabajando en esa dirección. Esperamos tener el honor de recibirle nuevamente en un futuro cercano y continuar brindándole un servicio de calidad.Gracias por elegirnos y por compartir sus impresiones.Saludos cordiales,Social MediaCatalonia Royal La Romana

Dear Mr. Jerry Munoz,Thank you for sharing your delightful experience with us. We are thrilled to read about your wonderful stay at our all-inclusive resort and are glad that you enjoyed the various amenities we offer.It's fantastic to hear that you appreciated our culinary offerings and the beauty of our beach with its crystal clear waters. We're also pleased that our walk-up bars at the pools added to your enjoyment.Should your travels bring you back to this area, we would be honored to have you as our guest once more and provide you with another exceptional experience.Best regards,Social MediaCatalonia Royal La Romana

Dear Jamie Adam Reiner,We appreciate you taking the time to share your thoughts about your recent stay. Your feedback is valuable to us as it helps us understand our guests' experiences better and make necessary improvements.We apologize if there were any aspects of your stay that did not meet your expectations. Our aim is to provide a memorable and enjoyable experience for all our guests.We hope that despite the challenges you faced, you might consider giving us another opportunity to serve you in the future. We are committed to delivering a much-improved experience that truly reflects the quality we strive for.Thank you for choosing our establishment, and we look forward to the possibility of welcoming you back and ensuring a more positive experience.Best regards,Social MediaCatalonia Royal La Romana

Dear Anatoliy Aleynikov,We greatly appreciate you sharing your feedback from your recent stay with us. Your insights are important to us, as they help us continually improve our services and enhance our guests' experiences.We extend our sincere apologies for any inconveniences you may have encountered during your visit. Providing a comfortable and enjoyable stay is our utmost priority, and we regret if certain aspects fell short of your expectations.Should your future travel plans bring you back to this area, we would be honored to have the opportunity to provide you with an improved and more satisfying experience. Your satisfaction remains our goal, and we would be delighted to welcome you once more.Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.Best regards,Social MediaCatalonia Royal La Romana Adults Only

Dear Angel,We sincerely appreciate your recent stay with us and the positive rating you provided. Your feedback is important to us, as it allows us to understand what we're doing right and where we can improve.While we're delighted that you had a good experience, we would have been grateful for any additional insights you could have shared through a comment. This would have helped us to better tailor our services to meet your expectations.Should your travels bring you back to this area, we hope you consider staying with us again. We're committed to ensuring that your next visit is even more enjoyable.Thank you for choosing our establishment, and we look forward to the opportunity of hosting you once more.Best regards,Social MediaCatalonia Royal La Romana Adults Only

Dear Siris,Thank you for taking the time to share your comments with us. First of all, we appreciate the public compliment you make about the good service you received from our fellow bellhops. We are also glad to hear that you enjoyed the beach, the pool and the buffet food. On the other hand, we would like to extend our sincerest apologies for the inconveniences you encountered during your stay. Please be assured that we take your comments very seriously and will address these issues with the utmost urgency to ensure that they are resolved promptly.Despite the issues you faced, we hope you will consider giving us another opportunity to serve you better in the future. We are committed to improving our services and facilities and would love to welcome you back to provide you with a significantly enhanced experience.Again, we appreciate your feedback, and thank you for choosing our location. We look forward to welcoming you back and ensuring that your next stay exceeds your expectations.Best regards,Social MediaCatalonia Royal La Romana Adults Only

Dear Mr. Ramon Antonio, Thank you for taking the time to share your feedback. We appreciate hearing that your experience with us was positive. Our team works diligently to ensure that every aspect of your stay is exceptional. We look forward to welcoming you back for another enjoyable stay.Best regards, Social MediaCatalonia Royal La Romana

Dear Chris,Thank you for your review; we are delighted to hear that you had an amazing stay. It makes us feel fortunate and gives us a wonderful sense of how lucky we are to cause such reactions in our guests thanks to our dedication and devotion. Be assured that we will share your experience with our entire team who will be delighted to know that they helped make your vacation truly memorable. We look forward to welcoming you back to our little piece of paradise the next time you need to relax.Best regards,Social MediaCatalonia Royal la Romana

Dear Letha Pidlaoan, First, we would like to thank you for choosing us as your destination to enjoy your well-deserved vacation. At Catalonia Royal La Romana our main goal is to provide the best stay to our guests. Thank you so much for your score.We apologize for those details that were an obstacle to achieving your complete satisfaction. It would have been helpful to us if you had identified the situations that hindered your experience. Thanks to the suggestions of our guests, we are constantly making changes to optimize our procedures and services. We hope you will give us another opportunity in the future to meet your expectations. Best regards, Social MediaCatalonia Royal La Romana

Dear Olena,It is a pleasure for us that you have chosen us as a destination to enjoy your days off. We are very grateful for the review and score you have posted about your recent stay. For us, meeting the expectations of all our guests is of utmost importance. Our team of collaborators strives daily to ensure that each guest is satisfied with our attention and service. It fills us with satisfaction to know that you returned home fulfilled with your choice. We have forwarded your suggestion to the Food and Beverage Manager. It is always good to receive feedback from our guests, as it helps us to improve in areas of opportunity. We say goodbye reminding you that the Catalonia Royal la Romana will always be your home in the Caribbean. We look forward to welcoming you soon to provide you with more memorable moments.Sincerelly,Social MediaCatalonia Royal la Romana

Dear Oscar,Thank you for your kind and sincere comments. Your words and consideration of our hotel honor us.It is a pleasure to know that you have fully enjoyed your vacation in Catalonia Royal La Romana. Also, we are glad that you have appreciated our facilities. But above all, for the public recognition of the kind and personalized treatment you have received from our team. We assure you that we will share your words with all our team, they will be proud of their excellent work.Thank you very much for your suggestions. It is always good to receive feedback from our guests, as it helps us improve on areas of opportunity. We have forwarded your comments to the managers of the areas identified by you to implement the necessary improvements.Thank you for being part of our family. We look forward to welcoming you back shortly.Best regards,Social Media.Catalonia Royal la Romana.

Dear Cezary BabiarzThank you for taking the time to share your comments with us. We are glad to hear that you found our beach area clean and well-equipped with plenty of umbrellas. On the other hand, we apologize for any negative experiences you may have had during your stay that led to placing this score, and we will work to address any areas of improvement. We appreciate your feedback and hope you will consider visiting us again in the future. Thank you again for your feedback.Best regards, Social MediaCatalonia Royal Bavaro Adults Only

Dear Tim,First, we are grateful to you for choosing us as your destination in the Caribbean to enjoy your days off. Moreover, for the honesty of your perception during your recent stay.We regret to read that we did not meet your expectations and that, therefore, you would not recommend us. Allow us to offer our sincerest apologies as, based on your review, you did not find anything special to consider returning in the future. Thank you very much for letting us know the reasons for your decision. The feedback from our guests is valuable as it is fundamental to achieving the service excellence that our standards indicate. Please be assured that we will evaluate our procedures and apply the necessary corrections.We sincerely hope you will give us another opportunity to welcome you and provide you with the excellent service you deserve.Greetings,Social Media.Catalonia Royal la Romana.

Dear Ikia,Thank you for taking some of your valuable time to rate your experience during your recent stay with us. At Catalonia Royal la Romana our main objective is to provide the best stay to our visitors and we strive to make sure that every guest is pleased with our attentions and service. We are very sorry that we did not achieve this goal with you and we offer our sincere apologies for this. It would have been very valuable to have the details of the events that were not to your liking in order to apply the necessary corrections and avoid their repetition. However, please be assured that we will review our standards and apply the necessary corrections.We hope to have the opportunity to welcome you again in the future and that you will be able to confirm first hand the changes implemented after your feedback.Best regards, Social Media Catalonia Royal la Romana

Dear Guest,We are very grateful that you have chosen us as your holiday destination. It has been a pleasure to have served you during your vacation. Meeting the expectations of our guests is the highest goal of Catalonia Royal la Romana. It fills us with satisfaction to know that we have pleased you. Also, we would like to take this opportunity to say "Thank you very much" for your score.We hope to become your first choice when you think of visiting the Caribbean. Catalonia Royal la Romana Hotel will always be your home. We will be welcoming you with the enthusiasm that characterizes us. Regards,Social Media.Catalonia Royal la Romana.

Dear Eva,We are very grateful that you have chosen us as your holidays destination. It has been a pleasure to have served you during your vacation. Meeting the expectations of our guests is the highest goal of Catalonia Royal la Romana. It fills us with satisfaction to know that we have pleased you. Also, we would like to take this opportunity to say "Thank you very much" for your score.We hope to become your first choice when you think of visiting the Caribbean. Catalonia Royal la Romana Hotel will always be your home. We will be welcoming you with the enthusiasm that characterizes us.Regards,Social MediaCatalonia Royal la Romana

Dear Crystal,It's a pleasure for us to receive these comments about your recent stay and to confirm that we have met your expectations for the most part. In addition, we thank you for taking the time to post your experience. You will have noticed that the satisfaction of our guests is our main objective. Thank you very much for your suggestions. We will apply the necessary corrections so that on your next stay we meet all your expectations and provide you with an excellent experience in all aspects.We look forward to welcoming you back as soon as possible. You are already part of this great Catalonia Hotels & Resorts family.Best regards,Social Media.Catalonia Royal la Romana