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"The staff were incredible, very accommodating and thoughtful. Service was phenomenal and the hotel itself was very very clean and centrally located!"

"Welcoming and friendly staff Great location with perfect views of Mt Etna and short walk to Corso Umberto. "

"The room we wound up with was lovely. Clean, and nicely decorated. The hotel itself was amazing- beautiful old house right in the most historic area, filled with antiques. Staff and breakfast were exceptional. "

"Very nice hotel, great location. Rooftop bar is a great space, and Giussepe (Peppino) was terrific - professional, friendly and a great bartender."

"This was a wonderful property. From the time we arrived to the time we left the staff were wonderful, helpful and responsive . The room had a beautiful patio with incredible views. The area of the hotel is about a 5 min walk from the main shopping and dining street, which we appreciated. It’s also close to the lovely park. We would highly recommend this hotel. "

"This hotel is a total dump. Rooms are outright unsafe and full of black mold. Missing and loose floor boards are a tripping hazard. Does not look anything like the photos in the Expedia listing and booking info. Massively overpriced, old and falling apart literally. "

"Good size room and we had an amazing view off our balcony. Shower stall is very small and uncomfortable. The breakfast spread is incredible, but I was disappointed that the hotel bar/restaurant had a very limited menu. There were about 10 items listed but they only had 4-5 of them available."

"Hated the labyrinthine corridors to get to our rooms and the views are disappointing."

"Very convenient and comfortable hotel right by the station and museum. Wonderful breakfast and friendly and helpful staff."