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Reviews of Casa de Huéspedes Casa de Luis

2.5 out of 5
Casa de Huéspedes Casa de Luis
San Pablo de Lago, Calle 14 de Febrero 23 y El Lago, San Pablo del Lago, Imbabura

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sara, South Hadley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute house next to the lagoon.
Stayed 7 nights in Sep 2023
Response from Casa de Luis family on 27 Sept 2023
Dear Sara,Many thanks for your stay & for rating us, as Casa de Luis we do everything we can to give our best service to all our guests.....we love attending guests from all over the world, hope you come back some day in the next future.

10/10 Excellent

Arystanbek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis and his wife were a fantastic hosts. Thank you.
Stayed 2 nights in Apr 2023
Response from Luis on 15 May 2023
Dear Arystanbek,Thank you for your comment, we are glad to host you at Casa de Luis.When you like to come to lake San Pablo, remember that Casa de Luis is always available for your visit.Sincerely,Luis Antamba & La Familia de Casa de Luis

8/10 Good

HECTOR, Tempe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Take care about garage ramp, too high!
Stayed 1 night in Feb 2022
Response from Luis Antamba on 5 Feb 2022
Dear Guest, Thank you for your reservation at Casa de Luis, your comment help us to improove our services, we will take care about the ramp of the garage. Sincerely, Luis Antamba Managing owner of, Casa de Luis

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Ls2aa on 22 Jan 2020
Estimado huésped, Nos apena sobremanera su baja calificación que nos parece sobredimensionada en relación calidad precio. Hemos recibido muchos huéspedes en la misma habitación que eligió usted y nunca tuvimos comentarios o baja calificación como la suya; incluso le ofrecí otra habitación superior pero usted no quiso tomar esa opción. De todas maneras, espero que haya disfrutado el resto de su viaje. Cordialmente, Luis Antamba Propietario

10/10 Excellent

Bill, Clearwater, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis and his family were excellent hosts. He has extensive hotel management experience and his family has been there for generations. If you are interested in learning about the the local cultures and custom he is the best place to start. He really makes you feel like you are family and I will visit him again on my next vacation to Ecuador.
Stayed 9 nights in Sep 2019
Response from Luis on 20 Nov 2019
Dear Bill & Cornelia, Thank you for choosing us for your stay at Otavalo área, we really enjoy hosting both of you, always we do the best we can to all of our guests. Looking forward to your next year vacation to give best of our service. Kindest regards, Luis Antamba Managing owner of, Casa de Luis, your home away from home.

8/10 Good

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luis was a gracious and attentive host. Casa de Luis, at Laguna San Pablo, is a great place to stay if you want to be near Otavalo but away from the hustle and bustle. It was delightful to wake up to wonderful views of the lake and surrounding mountains.
Stayed 3 nights in Oct 2018
Response from Luis on 9 Nov 2018
Dear Mr. Schmuel, It was our pleasure to attend both of you during your visit to Otavalo área. Thank you for your comment at Hotels.com Hope to attend you in the next future. Kindest regards, Luis Antamba Managing owner of Casa de Luis

10/10 Excellent

Jim, Columbia SC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely home hear lake and Otavalo.
Our host, Luis, is wonderful, extremely helpful, well informed, head of local tourism group. Luis went out of his way to make our stay great. We had several nice dinners at his house. Beautiful view of the lake and volcanoes from the patio on the third floor. I recommend this hotel/home highly.
Stayed 1 night in Jul 2018
Response from Luis Antamba on 12 July 2018
Dear Jim, Thank you for your great comment... We were Very glad to attend both of you during your stay with us... We love attending all of our guests and make feel them like at home... Hope you can recommend us with your friends & family... And of course hope you can comeback some day.. Best wishes, Luis Antamba Owner of Casa de Luis

10/10 Excellent

Sheridan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience the real Ecuador
If you are traveling to Otavalo there is no better place to stay than Casa De Luis on the shores of lake San Pablo. Great home cooking and the owner will make you feel like a member of the family. Be sure to enjoy a candle lit dinner by the fire.
Stayed 2 nights in Oct 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
Beautiful, comfortable, clean place. Good food and an excellent host and incredible value!
Stayed 2 nights in Jun 2017
Dear Richard, Thank you for your stay with us, it was our pleasure to attend you during your visit to Otavalo area. We hope to see you again in the next future. Warmest regards, La familia de "Casa de Luis"

10/10 Excellent

Antonio, Sacramento

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La casa de Luis es muy bonita y muy acogedora. Pudimos estacionarnos dentro de la cochera techada. La vista desde la cocina al lago es muy bonita. Luis es muy amable y nos hizo un upgrade.
Stayed 1 night in Feb 2024
Response from Luis on 19 Feb 2024
Gracias Antonio por elegirnos, nos encanta atenderlos con lo mejor de nuestros servicios a todos nuestros huéspedes nos alegra mucho que se sientan bien atendidos.Estamos siempre a las órdenes para hacerlos sentir como en casa.Cordialmente,La familia de Casa de Luis

10/10 Excellent

Damien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis is very friendly and helpful.
Response from Luis on 27 Jan 2023
Dear Damien,Thank you for you review, it was our pleasure to attend both of you at our Lovely Casa de Luis...Hope you can enjoy the rest of your trip to Ecuador...Many blessingsWarmest regards Casa de Luis family

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Todo super lindo, buena atención
Stayed 1 night in Dec 2021
Response from Casa de Luis By Rotamundos on 20 Dec 2021
Buen Día Daniela, Nos dió mucho gusto recibirla en nuestras instalaciones; agradecemos su buena evaluación y reseña.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación y atención, fue muy buena. Seguramente volveré.
Stayed 2 nights in Jan 2020
Response from Ls2aa on 7 Feb 2020
Estimado Huésped, Siempre es un gusto atenderlos con lo mejor de nuestro servicio, gracias por su comentario lo cual nos motiva a seguir brindando siempre lo mejor. Regresen pronto. Atte, Luis Antamba Propietario Casa de Luis

8/10 Good

Patricio

Liked: Staff & service, property conditions & facilities
BUENA ESTADÍA
Un lugar tranquilo, apacible, el Administrador, una persona agradable, muy servicial y comunicativo; lo que permiten una estadía agradable.
Stayed 2 nights in Dec 2019
Response from Luis on 3 Jan 2020
Estimado Arq. Patricio Serrano, Para Casa de Luis fue un gusto enorme atenderlo con nuestro mejor servicio. gracias por confiar en nosotros, esperamos regrese pronto. Que tenga un lindo y bendecido Año Nuevo 2020. Cordialmente, Luis Propietario

10/10 Excellent

Maria Augusta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente familiar ,comodo, muy buen servicio
Stayed 2 nights in Jan 2019
Response from Luis on 1 Feb 2019
Estimada ma. Augusta, Fue un verdadero gusto atenderlas en su visita al lago San Pablo, muchas gracias por su comentario eso nos anima a seguir brindando el mejor servicio y logrando más clientes satisfechos como ustedes. Muchas bendiciones y éxitos en su vida. Si deciden regresar los estaremos esperando con los brazos abiertos. Cordialmente, Luis Antamba Propietario Casa de Luis

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención.
Stayed 1 night in Oct 2017

10/10 Excellent

Eberhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel wie eine deutsche Pension
Die Besitzerfamilie hat alles getan um unseren Aufenthalt so angenehm zu gestalten wie möglich. Das Frühstück war reichhaltig, die Hilfe etwas zu unternehmen sehr groß, eine gemütliches Zusammensein abends
Response from General Manager on 22 Dec 2016
Dear guest, Thank you for your comments. We really enjoyed attending your party, I hope to attend you again, please tell your Friends about us. Have a Merry Christmas and a very Happy New Year 2017. Kindest regards, Luis Managing owner of Casa de Luis