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"This is the cleanest resort I’ve been to. We made many wonderful acquaintances with staff. In the lounge Herman and Adelina, pool bar Alvaro, premium lounge Adelpha and many more. Service is excellent and always with a smile. The buffets could be a bit hotter for sure but restaurants are excellent. "

"Always a great stay"

"The hotel is beautiful! The staff is so welcoming and friendly. The food was delicious. The highlight was to be able to wake up to beautiful sunrises. We will be back again "

"Rooms were regularly and meticulously cleaned. All the staff, from cleaning to front desk to food service were helpful and polite. English is spoken at the front desk quite well. The rest of the staff will always try to speak English with varying levels of success. If you choose to stay here book all your activities through Oscar Garcia! He was delightful to work with, and personally helped us out of a tight spot. He is often cheaper than booking online. "

"Very beautiful hotel, we have traveled most of the world, and I’ll say that this is one of the finest establishments that we’ve stayed at. Multiple pools, multiple restaurants, multiple bars, tremendous view, great service, wonderful people clean room pretty much everything you’d want in a resort to get away from the workday. We are looking forward to going back again hopefully near the end of this year when it starts to get cold again. Thank you, Office for such a great stay. "

"This hotel is so impeccably designed and the restaurant is 5-star. We loved our room, to the point I was taking pictures to incorporate design elements at home. Bocana Beach is very quiet, but a gorgeous place for a long walk. The hotel restaurant is so good, but there are also a couple of places right on the beach if you want cheap eats or a drink. 2 minutes away is a nice park where you can see some ruins and get a little exercise. We rented a car, so it was easy for us to travel to different beaches and bays, which were beautiful. I highly recommend Organa for something kinda secluded (a 10-minute flat hike out) and La Entrega for families (there are restaurants and seating, plus very very calm water) We come from NYC, so we are used to noise. If you aren't, then the roosters crowing outside the hotel in the early morning may bother you. It didn't bother us. I'm sure if you sleep with the door closed and the A/C on (we slept with screen door open), then it wouldn't be as loud. Just something to be aware of if you are hyper sensitive to noise. There is a lot of development happening in the area near the hotel, but we never heard noise that bothered us. But I am sure in 2 years, there will be a lot more travelers going to this area because of the increase in condos, airbnbs, etc."

"Awesome hotel, will come back again. Clean, modern room in newer wing of hotel had nice mountain view. Great pool and beach."

"Clean, customer service was excellent "

"Clean rooms, easy access to amazing snorkeling, great food, drinks and restaurants. Awesome entertainment nightly. LOTS of exotic birds and animals! "