Search San Manuel hotels

"Yes"

"What makes this hotel really unique is the SERVICE. From the security guards, bell boys, restaurant crew, coffee shop, room service to concierge…AMAZING!!!It was a very great experience and will be back. Keep up with tue cleanliness of the hotel rooms and facilities. Highly recommended 👌"

"Cleanliness, close to the mall"

"5 star service for very affordable price! Great staff! And would like to thank Patrick, who helped us and provide beverage for my relatives. Thank you for your professionalism! Definitely I will come back again! I do really Love the rooms, view and the balcony so relaxing! Note: not much to see outside the properties but they provide small convenience store inside. "

"Safety and excellent customer services. "

"The property needs some updates, but the price is too low to complaint. and the pool was closed during my stay. "

" Subject: Urgent Complaint – Misleading Property Listing and Poor Experience Dear Expedia Customer Support, I am writing to formally file a complaint regarding a highly misleading property I recently attempted to book through your platform. The entire experience was frustrating, confusing, and extremely disappointing — and I feel compelled to bring this to your immediate attention. We found the listing on Expedia and, based on the description and photos, decided to consider it. The listing clearly provided a phone number for inquiries, so we called the number expecting assistance. However, the woman who answered repeatedly stated that she was in Canada and claimed she wasn’t responsible for the property. Instead of helping us, she simply referred us to someone else without giving proper contact details or clarification. Despite the confusion, we managed to locate the property. When we arrived, we were shocked by the condition of the place. It was completely different from what was shown online — poorly maintained, unwelcoming, and not suitable for guests. It felt entirely misrepresented on your platform. We didn’t even step inside to stay. We simply turned around and left immediately. This experience was not only a waste of our time and effort, but also incredibly unprofessional. We had trusted Expedia to provide verified and trust"

"Pool was clean, staff was very friendly and professional "

"The place is conveniently located in relation to the places we intended to visit. It is clean and well-maintained. There no establishments around but the hotel has an in-house restaurant and breakfast is included. Take note that there are no elevators so request for a first floor room if you have mobility issues. The wifi is strong, check-in was a breeze except when I reminded the front desk of our pets. I requested a pet-friendly room via Expedia, but didn’t receive acknowledgement from the hotel. During check-in, the staff told me there is a pet fee. The hotel’s Expedia page explicitly states “Pets stay free,” and I proceeded to show them their own listing. The issue didn’t go any further, but I’d like the hotel to update their page if it is indeed their policy to have a pet fee."