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Hotel Sierra by HP Hotels

3.0 star property
Travelers can recharge by the outdoor pool, explore the area with a shuttle service, and stay connected with WiFi for a seamless business or leisure stay

Choose dates to view prices

Hotel Sierra by HP Hotels in the business district offers a refreshing outdoor pool and sunny terrace. Guests enjoy free in-room WiFi, a business center, and a helpful concierge for local transportation. Conveniently located near area attractions.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Cable channels
Pet friendly
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Cable channels
Pet friendly
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
LCD TV
Shower/bath combination
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Av. Benito Juárez No. 1530, Col. Jardines del Sur, San Luis Potosi, SLP, 78399

What's nearby

  • Plaza Sendero Shopping Center - 10 min walk - 0.9 km
  • Alfonso Lastras Stadium - 3 min drive - 2.7 km
  • San Luis Potosi Cathedral - 5 min drive - 5.3 km
  • Tangamanga Park I - 6 min drive - 8.4 km
  • San Luis Square - 12 min drive - 13.7 km

Getting around

  • San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.) - 16 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Costanzo HEB - ‬6 min walk
  • ‪Vips - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk

About this property

Hotel Sierra by HP Hotels

Hotel in the business district
You can look forward to a free breakfast buffet, a terrace and a garden at Hotel Sierra by HP Hotels. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a gym.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A free local area shuttle, a lift and 1 meeting room
  • Tour/ticket information, a billiards/pool table and a vending machine
Room features
All 120 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500.00, per pet, per night, plus a one-off cleaning fee of MXN 250.00 and a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500.00 per pet, per night plus a one-off MXN 250.00 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Express Suites San Luis Potosí Hotel San Luis Potosi
City Express Suites San Luis Potosí Hotel
City Express Suites San Luis Potosí San Luis Potosi
City Express Suites San Luis Potosí
City Suites San Luis Potosí
City Express Suites Luis Poto

Frequently asked questions

Does Hotel Sierra by HP Hotels have a pool?

Yes, this property has an outdoor pool.

Is Hotel Sierra by HP Hotels pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 500.00 per pet, per night. A cleaning fee of MXN 250.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Sierra by HP Hotels?

Self-parking is free at this property.

What time is check-in at Hotel Sierra by HP Hotels?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Sierra by HP Hotels?

Checkout is at 1 PM.

Where is Hotel Sierra by HP Hotels located?

Situated in the business district, this hotel is 0.6 mi (0.9 km) from Plaza Sendero Shopping Center and within 3 miles (5 km) of Alfonso Lastras Stadium and El Domo. Centenario Center of Arts and Arena Potosí are also within 3 miles (5 km).

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Reviews

Hotel Sierra by HP Hotels Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 349 out of 509 reviews
Rating 8 - Good. 103 out of 509 reviews
Rating 6 - Okay. 32 out of 509 reviews
Rating 4 - Poor. 12 out of 509 reviews
Rating 2 - Terrible. 13 out of 509 reviews

Reviews

10/10 Excellent

Daniel Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025

8/10 Good

Juan

Liked: Cleanliness
The breakfast is delicious.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Sep 2025

10/10 Excellent

Erik

Liked: Amenities
Habitacion
Stayed 4 nights in Oct 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good price, clean and good service.
Stayed 1 night in Jul 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable. Reasonably priced. Free breakfast
Stayed 1 night in Jun 2025

8/10 Good

pedro

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Jul 2025

6/10 Okay

Jayne

Very limited places to eat without driving. Traffic was a nightmare and after traveling did not want to get back in the car.
Stayed 1 night in Aug 2025

10/10 Excellent

David Reyes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a chillis restaurant next to the building, and another sea food restaurant and bar you can reach them just walking. Both are nice and delicious. Air conditioners are on point something very necessary at least for me. Excellent price, comes with breakfast slightly limited but still makes the trick
Stayed 1 night in Jul 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far good
Stayed 3 nights in Jul 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everythi g was perfect except the pool .the water was dirty
Stayed 2 nights in Sep 2025

8/10 Good

Maria Consuelo

Liked: Cleanliness, property conditions & facilities
Everything was fine. The only negativa was the breakfast was awful. All the food was salty and not able to eat it. The coffee was good.
Stayed 2 nights in Jun 2025

6/10 Okay

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

2/10 Terrible

Gladis Isela

Disliked: Staff & service
They did not honor the reservation. When I arrived they said they had no more rooms available when I had booked 3 weeks prior.
Stayed 2 nights in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Maykol

...
Stayed 1 night in Jul 2025

8/10 Good

Ivan David

Liked: Amenities, property conditions & facilities
Habitación limpia, personal amable
Stayed 1 night in Jan 2026

6/10 Okay

Maria Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Considero pueden mejorar El servicio de calefacción; así como la limpieza en área de café (por la tarde) poner más atención en lo que falta en el desayuno. Realmente verificar que no se Fume en las habitaciones ya que en una de ellas el aroma era muy detectable. Agradezco nos brindaron cobijas.
Stayed 1 night in Jan 2026

10/10 Excellent

José Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia y con diferentes amenidades
Stayed 1 night in Jan 2026

10/10 Excellent

Yoali

Liked: Cleanliness, staff & service, property conditions & facilities
Renovar televisiones ya que la que tocó en mi habitación emitía un ruido muy feo que impedía ver algo
Stayed 1 night in Jan 2026

10/10 Excellent

Egda

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones cómodas, personal amable, desayuno rico 😋, regresaría sin problema
Stayed 1 night in Jan 2026

10/10 Excellent

HECTOR CARRERO

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 1 night in Dec 2025