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Hotel Sierra by HP Hotels

3.0 star property
Travelers can recharge by the outdoor pool, explore the area with a shuttle service, and stay connected with WiFi for a seamless business or leisure stay

Choose dates to view prices

Hotel Sierra by HP Hotels in the business district offers a refreshing outdoor pool and sunny terrace. Guests enjoy free in-room WiFi, a business center, and a helpful concierge for local transportation. Conveniently located near area attractions.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$86
includes taxes & fees
22 May - 23 May

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About this property

Hotel Sierra by HP Hotels

  • Hotel in the business district
  • You can look forward to a free breakfast buffet, a terrace and a garden at Hotel Sierra by HP Hotels. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
  • You'll also find perks such as:
    • An outdoor pool
    • Free self-parking
    • A free local area shuttle, a billiards/pool table and smoke-free property
    • 1 meeting room, a lift and outdoor furniture
  • Room features
  • All 120 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • 32-inch LCD TVs with cable channels
    • Daily housekeeping, desks and phones

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The price is AU$99
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22 May - 23 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500.00, per pet, per night, plus a one-off cleaning fee of MXN 250.00 and a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500.00 per pet, per night plus a one-off MXN 250.00 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Sierra by HP Hotels have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Sierra by HP Hotels?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Sierra by HP Hotels on 22 May 2026 start from AU$86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Sierra by HP Hotels pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 500.00 per pet, per night. A cleaning fee of MXN 250.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Sierra by HP Hotels?

Self-parking is free at this property.

What time is check-in at Hotel Sierra by HP Hotels?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Sierra by HP Hotels?

Checkout is at 1 PM.

Where is Hotel Sierra by HP Hotels located?

Situated in the business district, this hotel is 0.6 mi (0.9 km) from Plaza Sendero Shopping Center and within 3 miles (5 km) of Alfonso Lastras Stadium and El Domo. Arena Potosí and Leonora Carrington Museum are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 459 out of 663 reviews
Rating 8 - Good. 140 out of 663 reviews
Rating 6 - Okay. 37 out of 663 reviews
Rating 4 - Poor. 13 out of 663 reviews
Rating 2 - Terrible. 14 out of 663 reviews

Reviews

Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff was courteous and helpful. Pet friendly!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Daniel Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect, only the AC a bit noisy. It's very well, I recommande this hotel.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Fatima

Liked: Cleanliness, property conditions & facilities
Hotel is nearby main shopping centers. And convenience stores.
Stayed 1 night in Apr 2026
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Quintín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Always nice good breakfast per friendly
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Adan

Disliked: Cleanliness, staff & service, amenities
Mala
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Erik

Liked: Amenities
Habitacion
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Jayne

Very limited places to eat without driving. Traffic was a nightmare and after traveling did not want to get back in the car.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everythi g was perfect except the pool .the water was dirty
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En la habitación asignada (411) requiere mantenimiento el baño, ya que la válvula de la bañera no cierra y se batalla para lograr que el agua suba a la regadera. Por lo demás, todo excelente. Saludos, gracias.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Oziel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion grande, con refri y microondas. Buen desayuno. Muy bonita el area de jardín y alberca. Bien ubicado.
Stayed 3 nights in May 2026
Verified

8/10 Good

Julio Angel

Liked: Cleanliness, amenities, property conditions & facilities
Tiene un refrigerador en la habitación ayuda mucho en época de calor
Stayed 1 night in May 2026
Verified

6/10 Okay

Ayerim

Liked: Staff & service
Disliked: Cleanliness
Tal vez por el precio uno no podría esperar mucho , sin embargo creo que la limpieza es algo primordial y en mi habitación la verdad no lo fue. El baño se veía como si solo le hubieran pasado el trapeador , una de las toallas que me dejaron estaba manchada,en general yo no lo recomiendo y no volvería a hospedarme ahí.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bken
Stayed 1 night in May 2026
Verified

10/10 Excellent

LEOPOLDO ABDI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE LUGAR PARA DESCANSAR Y RESTAURANTES Y CENTROS COMERCIALES CERCA
Stayed 2 nights in Mar 2026