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"Need to update buffet, guest service, and rooms. The rooms are not updated and appear to be very old with old drawers in the restroom. Better choices for snacks especially for kids. Maybe add pizza as an option. Also, more choices in alcohol. For example, they only had two tequilasOne of them being cuervo. I expected a little more "

"Very impressed with Los Cuatro Olivos! Tranquil setting in the hills with amazing views. Very nice staff. We had everything needed. "

"The igloo we stayed in has a excellent view of the volcano."

"The hotel looks good, but it was mostly just an aesthetic place. My room was huge and the bed was very comfortable. The WiFi was really bad, the hot water in the shower was lukewarm at best, and I had a big beautiful porch with no furniture outside. The restaurant staff ignored me until another guest asked them to give me service. The views were phenomenal. "

"Beautiful place."

"Beautiful view to the mountains, great breakfast. The guests’ cars have to park outside of the property. Not many common areas "

"Everything was clean from the parking lot all the way up into the room and bathroom. Staff was always friendly and attentive. One little downside is the room door locking system could use refresh, but worked. "

"Time to check in was a disaster gave a map in black and white couldn’t find the villa, was lost for 1 hour Bed are extremely uncomfortable 3 days without wifi Poor customer service "

"Great staff, always to help and friendly. Found my hotel at Ataco from now on. "