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Reviews of Chalet San Pedro

Chalet San Pedro
500 calle san patricio # 7,chalet SP, Fajardo

Reviews

8.2

Very good

Rating 10 - Excellent. 65 out of 110 reviews" "
Rating 8 - Good. 18 out of 110 reviews" "
Rating 6 - Okay. 10 out of 110 reviews" "
Rating 4 - Poor. 7 out of 110 reviews" "
Rating 2 - Terrible. 10 out of 110 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelino

Liked: Cleanliness, property conditions & facilities
I think for one day cleaning fee is so expensive,
Stayed 1 night in Apr 2024
Response from Wil on 11 Apr 2024
Gracias

4/10 Poor

Abigail

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is in very poor condition. The washer and dryer do not work, there is a hole in the ceiling that they used foam to try to patch it. Well it rained the whole time we were there for a funeral and water was all over the bedroom floor. I almost slipped on the tiles going to the bathroom it was so much water. I tried to call the number listed in the email and there wasn’t ever an answer. The apartment is hot as the only air conditioning unit is in the bedroom and would only work on low. The hot water was never hot, Luke warm at best. The owner needs to fix broken things this little place has so much potential!
Stayed 2 nights in Mar 2024
Response from Wil on 19 Mar 2024
Gracias por visitarnos.Creo que necesita hacerse una prueba. El apartamento está bien montado y seguimos trabajando.Donde en nuestra tableta indica que ofrecemos lavadora y secadora?El rotó en el techo se hizo para pasar la tubería del aire acondicionado,el agua que indicas tendré que sellar el hueco de nuevo por donde pasa la tuberia les pido disculpas.Sobre las llamadas no recibimos ninguna somos personas responsables damos servicio hace 6 años aproximados a los viajeros. LA PLATAFORMA NUESTRA INDICA QUE EL AIRE ACONDICIONADO ES EN EL DORMITORIO,GRACIAS

4/10 Poor

Dustin

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Wi-Fi does not work. No hot water only cold showers.
Response from Wil on 23 Feb 2024
Por su calificación he podido entender que no sabe llevar instrucciones o no sabes leer.En la tableta que recibió cuando hizo la reservación está dónde prender el calentador de agua y como bregar con el wifi.Nosotros somos viajeros y leemos toda la información q nos envían.Para pedir entrar dos horas y media antes sin costo alguno si té comunicaste,no tiene valides tus reclamos pues no leistes tampoco te comunicaste,te invito a que leas nuestras reseñas gracias por tratar de hacernos daño

4/10 Poor

Ximena

Travelled with group
Disliked: Amenities, property conditions & facilities
When we got to the property noticed there was no light in the bathroom. I contacted the owner and this person said, “there was light before you got there”. We had to use our cell phone light to go to the bathroom. Then I asked for Wi-Fi name and the person went mute. Very poor service and communication.
Stayed 1 night in Nov 2023
Response from Wil on 20 Nov 2023
Saludos y gracias por escogernos. Disculpa sobre la luz del banco pero es cierto q estuvo trabajando antes q llegara usted la chica q limpia el apartamento necesito luz para limpiar y le preguntamos y nos indicó q estaba funcionando. Sobre el wifi se le indico que el router tenía escrita toda la información que necesitaba,gracias

6/10 Okay

YAJAIRA, WESTFIELD

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice but 4 floor and no ac in the living room area too hot
Stayed 2 nights in Nov 2023
Response from Wil on 20 Nov 2023
Saludos y gracias por visitarnos.En nuestra resenas indica bien claro q los A/C están solo en los dormitorios,gracias por dejarnos el apartamento lleno de arena y basura por dónde quiera a la orden siempre

10/10 Excellent

Luis A

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It was a quiet area the property was clean, stores are 11 mins aways which was really good.
Stayed 10 nights in Oct 2023
Response from Wil on 1 Nov 2023
Gracias por visitarnos

8/10 Good

Susan C

Travelled with group
Liked: Cleanliness, property conditions & facilities
Loved our stay but there is no air conditioning outside the bedrooms. It helps cool down the space if you use the fan to circle the air.
Stayed 3 nights in Oct 2023
Response from Wil on 1 Nov 2023
Gracias por visitarnos.Lo del aire acondicionado lo indicamos en la información del apartamento,gracias

8/10 Good

Orlando

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Wil on 1 Nov 2023
Muchas gracias por escogernos

10/10 Excellent

kayla

Travelled with partner
Liked: Amenities
Todo muy limpio
Stayed 1 night in Jul 2023
Response from Wil on 30 July 2023
Gracias por visitarnos

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Wil on 24 July 2023
Gracias

10/10 Excellent

shaun

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023
Response from Wil on 24 July 2023
Muchas gracias

10/10 Excellent

Victor

Travelled with group
Liked: Cleanliness, room comfort
Chalet San Pedro
Facilites were good to excellent. Response from manager or owner to questions and issues were responded to immediately. Facilities were not closed to restaurants and shopping areas. You will need a vehicle to move around. Building has no elevator.
Stayed 6 nights in May 2023

6/10 Okay

Adriana

Stayed 1 night in Feb 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful and well kept. The owner is very fast to respond. The view is incredible. Very quiet. We would definitely stay here again. It is hard to Uber from the location. I would recommend a rental car. There are taxis available in the area. There is a little store in the neighborhood. It is a red house with perfume bottles advertised in the front. They sell perfume but not just that. They have everything in there from, shampop, drinks, flashlights, meat, shoes, toys, purses, etc. Back to the apartment again, the bed is comfy, the couch is comfy,great water pressure. The unit comes with lots of cooking utensils, pots, pans, etc. Very safe and gated community as well. We give it a 10 out of a 10.

10/10 Excellent

Carmen, Albany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a pleasure staying in chalet property!

10/10 Excellent

Sibi Mylon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is neat and clean but the checkin instructions can be better.
Stayed 1 night in Dec 2022

10/10 Excellent

MIGUEL

Liked: Cleanliness
Stayed 1 night in Oct 2022

10/10 Excellent

De-Andre Tywan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place was amazing I enjoyed my stay!!
Stayed 4 nights in Sep 2021

8/10 Good

Beatrice

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2022

2/10 Terrible

Cecilia

Disliked: Cleanliness, room comfort
Stayed 8 nights in Aug 2022
Response from Wil on 9 Sept 2022
No t lo creo,no saben leer y luego están exigiendo cosas q no se ofrecen,aprendan por favor

10/10 Excellent

Gloria Elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
this is a very cute, cozy, clean and well kept property. Easy and convenient parking. The host was very nice and helpful. the only downside is that it is in the 4th floor with no elevator, however, the view compensates it.
Stayed 1 night in Aug 2022
Response from Wil on 30 Aug 2022
Thanks

6/10 Okay

Jan

Stayed 1 night in Aug 2022
Response from Wil on 30 Aug 2022
Gracias,me gustaría saber las faltas encontradas según usted

10/10 Excellent

Moises

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean, the apartment was very spacious, the owners were very friendly and willing to help in times of need. We felt very safe in the apartment. Things that can be improve are the bird nest on the windows, the birds were very noisy very early in the morning. I think that window curtains in the room to block the sun could help a lot. The apartment didn't have a hair blower which I believe should be a most. In overall, our experience was amazing, the apartment was very close to a beach and places to eat. I would definitely stay again!
Stayed 3 nights in Jul 2022

10/10 Excellent

Adam

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Adam

Stayed 1 night in Jun 2022

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, the owner was on top of any request. I highly recommend this location.
Stayed 4 nights in Jun 2022

10/10 Excellent

Anisa

Liked: Cleanliness, room comfort
A comfortable stay
I enjoyed my brief stay in this apartment which is located in a safe and quiet neighborhood. At night you can hear the coqui as you sit out on the balcony or up on the roof to which you have exclusive access. The air conditioning in the bedroom cools the room well. The apartment is cozy and clean. Its location is about 15 minutes from night kayaking at the lagoon and 20 minutes from the ferry to Culebra and Vieques. Self-check-in was easy, you get an email a day before your stay with clear instructions. Heads up that you are asked to leave $30 for housekeeping so make sure to have cash on you.
Stayed 2 nights in May 2022

4/10 Poor

Adalberto Melendez

Travelled with family
Disliked: Amenities
unique roof top view
Stayed 2 nights in Apr 2022
Response from Wil on 25 Apr 2022
Tu eres bien mamao por q no t fuiste al Hotel Conquistador

10/10 Excellent

Marcus

Travelled with family
Liked: Amenities, property conditions & facilities
Thank you for you great communication.
Stayed 1 night in Apr 2022

6/10 Okay

Allan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Although we enjoyed the unique rooftop access, we thought we had booked two bedrooms, but only one was unlocked. The couch accomodated, but a bed would have been nicer.
Stayed 1 night in Mar 2022
Response from Wil on 25 Apr 2022
Para escribir usas el celular si lo hubieras usado para lo q verdaderamente se usa. Llamarrrrrr gracias

2/10 Terrible

Rhett

Travelled with family
Stayed 1 night in Mar 2022
Response from Wil on 24 Mar 2022
Utilizaste las facilidades por 2 horas saciastes tus necesidades y luego querias cancelar y dinero devuelto q bonito son unos descarados Expidia debe bloquearlos como clientes

10/10 Excellent

Mihail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
While this is an excellent property for the area, there are a number of minor things that might make your vacation less than ideal. First off, this is out of the way of everything and you will absolutely need a car to get there. Not an issue, but be aware. The gate to the complex has a bad personality and will rarely respond to the punched in codes. Sometimes even the remote control doesn't work. Not the owner's fault, but be aware. The windows are not sound-proof so you will hear the frogs all night long and the roosters when the frogs go to bed... Might be an issue for light sleepers. Also the air conditioning is extremely loud and it will most likely be impossible to keep it on overnight, as the only AC units are in the bedrooms. Lastly, and for this I fault the owner, the second bedroom is only unlocked on request - I find this to be a misleading advertisement, as the unit is advertised as 2 bedrooms. If you need 2 bedrooms make sure to ask for it. OK, now that all the negatives have been listed, let's see the positives: the apartment is very clean, the owner is responsive and unobtrusive. Parking is easy and big enough for 2 cars if needed. We didn't cook, but there are pots, pans and utensils, even coffee filters, which was nice. Make sure to never leave any food on the countertops otherwise you'll be visited by ants. Overall this is a very nice property and excellent value for the price. Highly recommended.
Stayed 3 nights in Feb 2022

8/10 Good

Elisa

Liked: Cleanliness, room comfort
Good place to stay.
The apartment was nice and clean. It was closed to the beach and many great restaurants.
Stayed 2 nights in Feb 2022
Response from Wil on 16 Feb 2022
Gracias por ser parte de nosotros.

10/10 Excellent

Lizette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!!! Would definitely stay again and again! Not sure how we were to exit at check out without the clicker, but it could have been my oversight. This host really knows how to prepare for guest! Well decorated and clean.
Stayed 1 night in Jan 2022
Response from Wil on 27 Jan 2022
Gracias gracias

10/10 Excellent

Dwayne Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fajardo is a great base camp. There are technically 2 separate bedrooms and 2 separate bathrooms but 1 bedroom and 1 bathroom can be locked off so this unit can then be rented to a smaller group of people. This unit sleeps a maximum of 4 people so if you want the 2 bedroom and 2-bathroom options then you need to book this for 4 people which does cost more. I travelled with 1 other person and myself but wanted 2 rooms so I paid for 4 people so that I could have 2 rooms. Two days before your booking you'll receive complete instructions to enter the apartment complex gate, where to park and where to find your key. I was never able to get the gate entrance code to work, but once inside the apartment is a beeper that will open the entrance gate. The exit gate code worked fine. I left some donuts out on the counter and within a day there were ants on it. I put the donuts in the frig and within a day the ants went back to ant town. There are towels as well as body wash so you don't need to bring your own. There is an AC in each bedroom which is just barely enough to keep the whole apartment comfortable, but it works. There is a ROKU on each TV so bring your login info. There is cooking and eating ware and even a drip coffee maker with filters for use as well as a few random spices. There seems to be low water pressure that would increase slightly at night so I think its a city wide low water pressure thing but the shower faucet is set to stream so you can take a good shower.
Stayed 6 nights in Jan 2022
Response from Wil on 27 Jan 2022
Gracias por su estadia.Sus comentarios seran resueltos. Pero le explico la logica de los Ac es que son solomente para los dormitorios

10/10 Excellent

David

Liked: Cleanliness, room comfort
Very nice property! Comfortable and nice view from the unit and it’s rooftop patio.
Stayed 1 night in Nov 2021
Response from Wil on 15 Nov 2021
Thanks

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities
View from balcony & terrace are pretty. Dont like terrace dont have any decoration or setup to spent time over.
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 4 nights in Sep 2021

2/10 Terrible

Xiao

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room is on 4th floor (the top floor) on the building with a powerless noisy rusty tiny AC unit. Water leaking from the AC and the owner put a tower to soak the leaking water. The ants are all over the places (wall, floor, bed), there is no way to reach anyone to get any help. We stay two nights there. The first night AC down before 5AM, the second night had a power outrage from 11PM and there is no way to have any sleep or even stay inside of the room in such HOT room with no power at all. It was so helpless and it was totally a nightmare. I strongly suggest to remove this type of property off Expedia supplier list, it hurts Expedia reputation badly. I would demand the refund for those two night, please let me know how to process it or if there is any phone # that I can reach a person in Expedia.
Stayed 2 nights in Aug 2021
Response from Wil on 6 Sept 2021
Eres un vil mentiroso.El a\c no esta oxidado tiene cerca de un año.Indicas q el a/c se t apago entiendo q estabas dejando la puerta abierta para enfriar otras partes del apartamento tiene el power solamente para el dormitorio. Sobre las hormigas dejaste comida por todos lados te explico se come en la mesa debiste botar los restantes a la basura y fregar los platos sucios asi se hace en Puerto Rico.La proxima vez tenemos El hotel Conquistador 5 estrellas a$500.00 en adelante la noche te lo recomiendo.

6/10 Okay

Ivan

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was hot in the entire unit, other than just a bedroom. Owner never cleaned the air conditioning filter and I wish I can upload the photo of how nasty and disgusting and looked. Overall apartment was okay, however it's really hot and uncomfortable throughout the entire unit other than the bedroom.
Stayed 2 nights in Aug 2021

10/10 Excellent

Winston

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Amazing
Simply exquisitely great!!
My son and I having a great time, I’m the younger looking dude with sunglasses 🤣
Stayed 3 nights in Aug 2021
Response from Wil on 23 Aug 2021
Gracias siempre a la orden

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
This apartment is beautiful. Clean, nice kitchen, balcony and a “mirador”. Will definitely come back. Close to one of the most beautiful beach in the island.
Stayed 2 nights in Aug 2021
Response from Wil on 22 Aug 2021
Muchas gracias. Vuelvan pronto

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
Perfect and excellent comúnication with the host
Stayed 1 night in Aug 2021
Response from Wil on 16 Aug 2021
Gracias siempre a la orden

10/10 Excellent

Mary E

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from Wil on 13 July 2021
Muchas gracias. Esperamos nos visiten de nuevo

10/10 Excellent

Fayaz

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from Wil on 11 July 2021
Muchas gracias. Esperamos recibirlos de nuevo

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
After making the reservation a few days ago, I admit to be worried. However, upon arrival I was extremely overjoyed. The instructions were very, very helpful in finding the valid parking, building complex and apartment. Contacting the prosperity for basic information, was amazing. She was so superb. Definitely 5 Stars ⭐️ ⭐️⭐️⭐️⭐️ It’s a beautiful apartment along with a beautiful an amazing view.
Stayed 1 night in Jul 2021

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from Cristina on 15 June 2021
Gracias siempre para ustedes. Gracias

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2021
Response from Wil on 25 June 2021
Gracias por visitarnos

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The place was better than expected. I really liked it.
Stayed 4 nights in Apr 2021
Response from Cristy on 26 Apr 2021
Gracias 🙂🙂!!

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2021