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"Excellent location with great customer service"

"The staff at the hotel were excellent - friendly and very helpful. We visited during the mayhem of Carnaval, and they went out of their way to ensure we had what we needed and were enjoying our stay. The breakfast was simple but delicious. We were very well situated for the festivities that took over the town - central but not right on top of the action. Our balcony room was excellent value."

"Muy buen hotel"

"This hotel was comfortable and pleasant in a nice neighborhood. Everything is new. It was quiet while I was there. Many rooms were unoccupied. However, I would make note that you will clearly hear voices from other rooms even though people are talking at a normal volume. If the hotel was fully occupied it would be very unpleasant . Windows do not open to the outside. They open into a light shaft and noise travels up and down. "

"Very nice, kind people. Room was clean and very good value. Breakfast was decent. "

"It is a good option, cheap, clean, and kindly staff. Location convenient. Bye"

"A very cozy place and they could suddenly improve the noise from the outside with anti-noise windows, otherwise great."

"Me gusto mucho que sean pet friendly, fui con mis dos pequeñas y se sintieron como en casa, todos muy atentos sin duda volvería. "

"Although the staff was very kind and helpful, the room was extremely disappointing due to the fact they did not deliver the room as per Expedia platform: very small for two people , very poor ventilation, and very uncomfortable. "

"Took more than 1,000,000 pesos from me despite not using the reservation. Even though I told them I was cancelling they still took all the money for the reservation . I made it very clear we wouldn't be attending, my granpda made the reservation and he's not great with technology, so he didn't know how to cancel with Expedia. By the time I could help it was too late and they took the entire cost of the 4 nights. I understand that there would be some costs involved with this, and as such I was...