Search San Juan de Mata Villa Accommodation

"Wonderful Resort. Paradise."

"Everything except the room was good! The room was really bad and we’re not super picky."

"The evening show was great. There were a lot of choices with the food. The staff were friendly and helpful. There were limited washrooms and one was closed most days. The pool smelled like pee. Renovations outside our room for the duration of our stay were noisy and dirty. WiFi is slow and all amenities info is online, so access to the needed information was lacking."

"Breakfast was the perfect amount of options and not your traditional American breakfast"

"I arrived early to the property and I had to wait approximately 20 minutes until room was ready unfortunately the desk manager delayed to inform me that the room was ready. I took it upon myself to check the room and it was ready 10 minutes ago after waiting 30 minutes. The manager was very rude and insensitive to a guest just arriving to another country expecting high expectations. Secondly upon check out the front desk tried to charge me with additional guest fees which was not a problem but they didn’t let me know upon check in nor the cost per person. No hot water at the sink faucet and at the shower electric water heater which was inconsistent temperature. The best thing about this hotel is it’s location."

"Great breakfast"

"Pros: We arrived early because we weren’t sure how long it would take us to get there from the airport and they were able to let us check in early. Very clean room, great little pool (water was really cold which would be fantastic on a really hot day), lots of wildlife (lizards/iguanas, squirrels, birds and butterflies), and very kind, patient and accommodating staff. Breakfast was great. Cons: Room was very dated (multiple holes in the walls from where clothes hooks and toilet paper holder had come down), and the door handle in the front of the room was falling out of the door, but because the staff was so amazing, they were able to fix it within about 10 minutes. The parking lot is very small and hard to navigate. Overall, it was a pleasant experience."

"Great retreat!"

"Big property, if you don't have a rental car if will be more coordinating and walking around, if you don't want to wait for shuttles"