Apartments in San Juan

"Room are comfortable property is safe staff is great "

"The facility was almost empty, no customers in the dining room or at breakfast. The food was very poor quality, both dinner and breakfast. The staff was rude when you could find them. I would skip this place if you can."

"This was the dirtiest hotel I’ve ever been in, the staff was very nonchalant, I’m still waiting for the staff member at the restaurant to call me so she can take my order since Friday March 6th today is Sunday March 8th lol, the staff that greet you at the door were very kind, and friendly. But I would never be back. "

"The pool was closed. I booked the stay for the pool and the views from the infinity pool. The staff was nice, but I was not happy overall. I booked a 2-night stay with Expedia. I canceled the first night. I never got a refund."

"The rooms were not sound proof enough to not hear the connecting room activity by other guests and also the surrounding area outdoor as there was a lot of loud music to be heard emanating from outside."

"This property is well located very close to the Savannah And easily reachable. Wi-Fi is good, but the rooms are very small. Couple of times that were not towels at the pool. The room had ants all over it. Was it value for money? Probably not. Would I stay there again? No I would not the breakfast was sufficient and the staff were amazing"

"Yes"

"Hands down the worst hotel experience. They 'lost' one of the bookings for our party, so everyone had to pile into my room--including a child-- in the wee hours of the morning while I contacted Expedia, who mercifully was able to get them to actually recognize and respect our booking, which I had verified by phone and email before arrival. It smells like a scam around Carnival, though we were not there for carnival. Buyer beware as you may show up and they may have no record of your booking (wink wink) then try to charge you nearly a thousand US per night. Shameful. Then when called on it the hotel manager, after admitting a 'glitch' must have cancelled the reservation, denies via email that there was ever any evidence of an issue. Never in all my days... Buyer beware."

"It’s ok for a lay over stop, not for a week vaca stay, "