Balmoral Suites, nestled near Morazan Park, offers a rejuvenated retreat. Savor local cuisine at EL PATIO DEL BALMORAL or grab a coffee from one of the 2 cafes on site and connect to WiFi in your room. With dry cleaning services, luggage storage, designer stores nearby National Theater and Jade Museum are within reach.
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Reviews
7.27.2 out of 10
Good
Popular amenities
Breakfast included
Pet-friendly
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
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Located near a boardwalk, Balmoral Suites is in Catedral, a neighbourhood in San José. Mercado Central and San Pedro Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Morazan Park and National Park. Jade Museum and National Theater are two other places to visit that come recommended. Visit our San José travel guide
Central Ave, between 7th and 9th St, San José
What's nearby
Morazan Park
2 min walk - 0.2 km
Plaza de la Cultura
2 min walk - 0.2 km
National Theater
3 min walk - 0.3 km
National Museum of Costa Rica
6 min walk - 0.6 km
Jade Museum
3 min walk - 0.3 km
Getting around
San Jose Procuradiria Museum Station
7 min walk
San José (SJO-Juan Santamaría Intl.)
31 min drive
Restaurants
Q'Empanadas
1 min walk
Spoon
1 min walk
El Patio del Balmoral Restaurant
1 min walk
RostiPollos
2 min walk
Azotea Calle 7
1 min walk
About this property
Balmoral Suites
Hotel near Morazan Park
Located close to National Theater and Jade Museum, Balmoral Suites provides free breakfast (local cuisine), an attached winery and a shopping centre on-site. The on-site local and international cuisine restaurant, EL PATIO DEL BALMORAL, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and laundry facilities.
You'll also find perks such as:
Free self-parking and valet parking
A round-trip airport shuttle (surcharge), a porter/bellboy and concierge services
A computer station, tour/ticket information and 7 meeting rooms
Room features
All 116 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes.
More conveniences in all rooms include:
Free toiletries and hairdryers
Wardrobes/cupboards, free infant beds and coffee/tea makers
24-hour return airport shuttle at scheduled times and on request for a surcharge
Free self parking on site
Free secured valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available
Food and drink
Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
2 coffee shops/cafes
A bar/lounge
A restaurant
Restaurants on site
EL PATIO DEL BALMORAL
Things to do
24-hour gym
Shopping centre
Winery
Family friendly
In-room cot
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
7 meeting rooms
Business centre
Computer station
Conference centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Braille/raised signage
Lift (81 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site
More
1 building
7 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 15, per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property
Payment types
Important information
Optional extras
Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
Pet deposit: USD 100 per stay
Pet fee: USD 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Balmoral Premium Rooms Hotel San Jose
Balmoral Premium Rooms Hotel
Balmoral Premium Rooms San Jose
Balmoral Suites Hotel
Balmoral Premium Rooms
Balmoral Suites San José
Balmoral Suites Hotel San José
Frequently asked questions
Is Balmoral Suites pet-friendly?
Yes, pets are allowed at this property. There's a deposit of USD 100 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees.
How much is parking at Balmoral Suites?
Self-parking and valet parking are free at this property.
What time is check-in at Balmoral Suites?
Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Balmoral Suites?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Balmoral Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 40 per vehicle applies.
Where is Balmoral Suites located?
Located in Catedral, this hotel is steps away from Morazan Park and National Theater. Jade Museum and National Park are also within 10 minutes. San Jose Procuradiria Museum Station is 7 minutes by foot and San Jose Atlantic Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Balmoral Suites Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is physically located in the historical district, easy walking distance to key tourist hot spots.
Issues with hotel room, each day was an adventure to get in the room, sometimes 2 or 3 visits was needed to get in my room, every time I took a shower, the fire alarm was being activated, loose hinge screws on primary room closet door, issue with toilet flushing water level, it needed me to add 2-3 liters of water in order not to get the sewer smell in the bathroom.
Everything was great, however a bar was advertised but the bar was only open for special occasions. We had a junior suite with 2 bedrooms. A suite implies a “sitting area” but the room was just a bathroom, hallway and 2 bedrooms. Nowhere to “hang out”. The parking was really nice and easy to get your car whenever you needed it.
Great spot in the heart of San Jose . Good Valet who took care of the car and luggage. The room was clean and we had a good meal in the hotel restaurant.
Our room was not prepared properly. Took multiple calls to fix issues. The two-room suite did not have coffee maker not mini fridge. WiFi signal was not reachable in the room we have stayed.
Room 506 -- King size bed with headboard not attached. Not attached to the bed or the wall. End table on one side of the bed only. Cheap as heck HVAC. When the temperature rises and the digital thermostat triggers the a.c.it sounds like the inside of a wind tunnel. Couldn't the hotel have afforded an a.c.system with graduated/adjustable fan speeds? And the room key card needs to be inserted in a receptacle by the door to permit the lights to work. Really?
G
Stayed 2 nights in Aug 2018
4/10 Poor
James Brian
10 Dec 2022
Liked: Cleanliness, staff & service
I had called tthe hotel to confirm my 8 day reservation in the Presidential Suite 2 days prior, and the hotel front desk confirmed it. Also told them that my flight did not arrive until 8: 40 p.m. and confirmed a late check in. On arrival at the hotel, I was told the Suite was occupied, and they gave me a lame excuse that someone else had booked it through Expedia two days after I did, and had arrived earlier. Truth is they re-sold it for more money and gave me a smaller room no refund.
James Brian
Stayed 8 nights in Dec 2022
2/10 Terrible
Ruth
27 Feb 2026
Disliked: Amenities
They overcharged me and when I tried to resolve, they kept writing my card details and email down saying the accountant will process it at checkout. At checkout February 1, they did the same thing and said I should receive it on the following Tuesday, February 3. I never received my refund. I sent them a WhatsApp text on February 11 and till today they never responded nor gave me my refund of $118.52.
Ruth
Stayed 3 nights in Jan 2026
6/10 Okay
OTTO
9 Apr 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
En si la ubicación del hotel no fue de mi agrado.
Pocas opciones del desayuno-muy limitado el servicio
would have given a better rating, but the covid test that I scheduled ahead of time was somehow lost in the shuffle, as well as my pre-booked ride to the airport. Other than that, I would stay again. Great location and the Belford Suite was perfect for us!
It took over an hour to check in because they had no record of my reservation from expedia. After talking directly with expedia they were able to check me in and gave me a room upgrade. The room itself was very clean and inviting.
Emplacement idéal. Parking gratuit voiturier super efficace pour les jeu de taquin. Appartement avec 2 chambres idéal en famille. Très calme malgré l emplacement. Juste un problème à l accueil hôtel. Com n aurait selon la réceptionniste pas communiquer qu on était 3. Il a fallu montrer la preuve. Cela crée un doute sur le sérieux de l établissement où celui d’hôtel. Com. Dommage .
The hotel is located in the heart of the city where everything is at your door. The room was extremely big with a king bed. It was very clean and comfortable. The only thing that was not was the shower head. The water pressure was strong but the shower head was terrible and with the pressure, the water pinched my skin. Not comfortable. Besides that, everything was great!
I have stayed here before but will not do so again
1. I had booked a 2 bedroom junior suite but got 2 bedrooms and one bathroom - I did not complain because my travel companion was unable to complete the trip.
2. Having left my credit card the hotell authorised US100 on my card. I tried to charge lunch($30 Approx) to my room I was to,d I had to pay in cash or credit card - attemptsto reverse this decision by contacting the front desk proved negative, though when I complained to the front desk I was told I could charge to my room.
3. Hotel have any number of tour brochures and at the front desk I booked an afternoon tour for the following day- after waiting 45 minutes the transport had not arrived - the front desk phoned the travel company who I was told said that they had no reservation, but if I wanted I could get a taxi to the departure point and they would knock $10 off the cost - I didn’t bother.
4. I had a 5.40AM departure flight and was told I needed to book a taxi at least 24 hours in advance - and this I did - the NEXT morning I was woken abruptly at 2.30 AM to be told my airport taxi was waiting for me - this was 24 hours before my flight
There were other minor issues, but clearly at this hotel the left hand does not know what the right hand is doing-no one at the front desk was prepared to take responsibility and the stock answer was that it would have to be referred to his or her supervisor, who I suspect did not exist