Hotel Zaraya

Property class: 3

Choose dates to view prices

Take advantage of free English breakfast, a terrace and a garden at Hotel Zaraya. The on-site international cuisine restaurant, Toro Gallo, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$67
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

A modern hotel room with a large bed, a bedside table with a phone, a chair, and a vase with flowers.

Standard Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

A hotel room with a bed, a chair, a window, and a door.

Standard Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

A hotel room with two single beds, a large bed, a desk with a chair, a TV, and a mirror.

Standard Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Elite Room

A hotel room with two beds, a small table, a chair, a mirror, and a door.

Elite Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Large Single Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

San José de Cúcuta is home to Hotel Zaraya. Cucuta Museum of Culture and House of General Santander are cultural highlights, and some of the area's attractions include Banco de la Republica Cultural Area and Circus Pop. Visit our San José de Cúcuta travel guide
Map
Calle 11 #2-40, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Colon Park
    3 min walk - 0.3 km
  • Gobernación Norte de Santander
    5 min walk - 0.4 km
  • San Jose Cathedral
    5 min walk - 0.4 km
  • Ventura Plaza Commercial Center
    8 min walk - 0.7 km
  • General Santander Stadium
    12 min walk - 1.1 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.)
    6 min drive

Restaurants

  • Shanghai Gold House Ventura Plaza
    6 min walk
  • Restaurante El Cañal
    3 min walk
  • Pasteles & Pasteles
    5 min walk
  • Kokoriko
    7 min walk
  • Mambo Chorizo Aleman
    5 min walk

About this property

Hotel Zaraya

  • Property highlights
  • Take advantage of free English breakfast, a terrace and a garden at Hotel Zaraya. The on-site international cuisine restaurant, Toro Gallo, offers breakfast, lunch and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool
    • Free self-parking
    • 1 meeting room, a banquet hall and concierge services
    • A ballroom, smoke-free property and tour/ticket information
  • Room features
  • All guest rooms at Hotel Zaraya offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and minibars.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, fridges and daily housekeeping

Similar properties

A modern hotel lobby with a reception desk, seating area, and a staircase leading to an upper level.
Ibis Cúcuta Hotel
San José de Cúcuta
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 872 reviews
The price is AU$71
7 Nov - 8 Nov
Ibis Cúcuta Hotel
Compare similar properties

Frequently asked questions

Does Hotel Zaraya have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Zaraya?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Zaraya on 21 Nov 2026 start from AU$67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Zaraya pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 25 kg per pet.

How much is parking at Hotel Zaraya?

Self-parking is free at this property.

What time is check-in at Hotel Zaraya?

Check-in begins at 3 PM.

What time is check-out at Hotel Zaraya?

Checkout is at 1:00 PM.

Where is Hotel Zaraya located?

Situated in San José de Cúcuta, this hotel is within a 5-minute walk of Colon Park, San Jose Cathedral and Cucuta Museum of Culture. Ventura Plaza Commercial Center and Gobernación Norte de Santander are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Zaraya Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 56 out of 84 reviews
Rating 8 - Good. 21 out of 84 reviews
Rating 6 - Okay. 4 out of 84 reviews
Rating 4 - Poor. 0 out of 84 reviews
Rating 2 - Terrible. 3 out of 84 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Very well located, reception night and morning shift was excellent the check out receptionist was very uncomprehensive
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with great staff. Centrally located near commercial area. Breakfast is great (your choice of eggs with toast, fruit, coffee. Pool is clean and cold.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Nice clean hotel with friendly people. I would recommend it.
Stayed 8 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an excellent 3 night stay and extended our stay longer due to extenuating circumstances. The staff were pleasant and helpful. The hotel has quaint colonial architecture, is maintained and kept very clean. It is located on a safe street, close to the central commercial district, with restaurants and vendors - the Ventura mall is only 3 blocks away. An excellent breakfast of eggs, etc was included every morning. The restaurant is open for supper until 7pm with a nice menu selection. The pool area is plain but cleaned everyday and the pol makes for a very refreshing dip. Our room on the 3rd floor had a queen bed, desk, chair, shelves, closet, and balcony over the street compete with table and chairs. The hotel has secure parking within there gated courtyard. There are only a couple of draw backs: mattress was thin and hard ( could feel the frame underneath, no elevator, and only one towel person per day - no extra towel for use at the pool.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sisters love this hotel.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, clean rooms, centrally located on a safe well lit street, close to markets, great food at breakfast and in the restaurant the rest of the day. Only down side, no elevator, the lobby is not air conditioned, beds are hard, and hot water is not always available.
Breakfast
Pool
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
My sisters used this hotel every time they go to Cucuta. They always have a great time there and always talk about how fabulous the staff are with them.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very very nice

Very good hotel, clean, excellent service... it was a 3-day stay, very peaceful and safe, I would always come back. I'm already part of the Hotel Zaraya family... good food... and first-class service... Danny Legro
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been always a very good place to stay
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basico y paee re a paso de negocio
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cúcuta es una ciudad que sorprende… y eso afecta también a este alojamiento enclavado en su corazón. Un hotel sencillo, pero coqueto, limpio, personal amable… en fin, un bonito hotel…
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación amplia
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
La habitación impecable, el desayuno que viene acompañado con la habitación sabroso y la atención del personal muy buena
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal servicio no cuenta ni con papel higiénico, colchones viejos , no es cómodo.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Deben extender la hora de desayuno
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo estuvo bien rápido ya esperaban mi presencia
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si quieres algo BBB este es el lugar un icono de Cúcuta
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia en Hotel Zaraya, buena atención,

Bueno estuvo satisfectorio lo que nos falto fue algo de comunicación, no sabiamos que podiamos pedir agua para tomar en las habitaciones, solo consumiamos en la noche y dia las que estaban en los cuartos, el cuarto que nos toco el baño esta mal edificicado, no se que tipo de arquitecto pudo idear esto?
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente como siempre muy atentos
Stayed 1 night in Oct 2024