Check-in start time: 2:30 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Remove personal items and remove leftover food and drinks
Return the keys
Access methods
Access code, front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 25 per pet, per night, plus a one-off cleaning fee of EUR 10
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 8 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Litter boxes are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day.
Cots (infant beds) are available for EUR 15.0 per day
Payment types
Important information
Optional extras
Pet fee: EUR 25 per pet, per night plus a one-off EUR 10 cleaning fee
Service animals are exempt from fees
Cleaning/housekeeping/linen fee: EUR 10 per day
Crib (infant bed) fee: EUR 15.0 per day
Rollaway bed fee: EUR 20.0 per day
High chair fee: EUR 5 per day
Hot tub fee: EUR 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses some solar energy
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT087042B4A2YARXZX, IT087042B4O7IQD7AU, IT087042B4IOGV9OD8, IT087042B4T82YB2TA
We should mention
This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Is zen escape pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 25 per pet, per night. A cleaning fee of EUR 10 also applies. Service animals are exempt from fees.
How much does it cost to stay at zen escape?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at zen escape on 24 May 2026 start from AU$222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at zen escape?
This property doesn't offer parking.
What time is check-in at zen escape?
Check-in start time: 2:30 PM; check-in end time: anytime.
What time is check-out at zen escape?
Checkout is at 10:30 AM.
Where is zen escape located?
Located in the heart of San Gregorio di Catania, this condo building is 1.7 mi (2.8 km) from I Portali Shopping Centre and 1.8 mi (2.9 km) from Le Zagare Shopping Center. Seafront and Norman Castle are also within 6 miles (10 km).
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Amenities
8.0
Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
John
18 Oct 2025
Liked: Cleanliness, room comfort, communication
Limited in the immediate area, but plenty in the wider area
John
Stayed 2 nights in Oct 2025
Verified
4/10 Poor
John
2 June 2025
Liked: Amenities
Disliked: Cleanliness
We had a deeply disappointing experience at Zen Escape. Despite booking a Family Suite with 2 queen beds, we were given a smaller Deluxe Suite with only 1 bed and an unprepared sofa. Most concerning was discovering someone else’s dirty underwear tucked between the sheets—raising serious hygiene issues. When brought to management’s attention, we received no apology or explanation, only a denial and refusal to issue any refund for the downgrade or the incident. Avoid if you value cleanliness and basic customer care.
John
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Vincenzo
1 Oct 2025
Liked: Cleanliness, room comfort, communication
Soggiorno perfetto!
Vincenzo
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
cedric
30 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Super logement très bien équipé et une très bonne communication.