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Reviews of TRAVELITE EXPRESS HOTEL LA UNION

3 out of 5
TRAVELITE EXPRESS HOTEL LA UNION
Purok 2, Baranggay Sevilla, San Fernando, La Union

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 33 reviews" "
Rating 8 - Good. 8 out of 33 reviews" "
Rating 6 - Okay. 5 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Milton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The room was clean and accommodating
Stayed 4 nights in Apr 2024

10/10 Excellent

Melbert

Stayed 2 nights in Apr 2024

6/10 Okay

Mario

Travelled with group
Liked: Cleanliness, staff & service
Room is fairly good and clean but washroom has no exhaust fan, does not meet the barrier free standard. Glass panel partition between shower and WC is a poor design. After shower , the other side is already flooded. Using poly carbonate sliding shower door is a lot cheaper than glass panel.
Stayed 1 night in Mar 2024

8/10 Good

Jorome Venica

Stayed 2 nights in Feb 2024

2/10 Terrible

June

Stayed 2 nights in Jan 2024

4/10 Poor

Cynthia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No water supply
For a new hotel, there was a problem with the water supply. Can’t flush toilet on our first night until the morning…. That is why i gave a low rating. The friendly staffs were apologetic but it caused s a lot of inconvenience. Location is good… accessible to everything
Stayed 1 night in Jan 2024

8/10 Good

Sherwin

Stayed 1 night in Dec 2023

6/10 Okay

Jezreel Gaius, Lake Elsinore

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
BIGGEST DRAWBACK IS YOU NEED THE FRONT DESK GIRL TO CARD YOU UP TO YOUR ROOM. Meaning each time you want to up to your room, the front desk girl has to accompany you up to the elevator to tap her card to let you up. GUESTS ARE NOT ALLOWED TO HAVE THEIR OWN TAP CARD TO GO UP ELEVATOR. WHO DOES THAT? Main Road could be a little noisy in the morning. The staff need better training and to be more professional - including how to answer the phone or speaking to clients/guests. THIS HOTEL IS NOT ACCREDITED BY THE DEPARTMENT OF TOURISM - hence why their staff are not as professional and get away with terrible service. The hotel is clean and new which is nice and the location is decent but it is on the main road.
Stayed 1 night in Dec 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jan Jobin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was all good. The price needs to check the hotel room cost. No breakfast inclusion. No room phone incase of emergency. Bidet was in the shower fixture. No bathroom exhaust. No standard bottled water set up. Thin pillow cases. Needs assistance using the elevator.
Stayed 2 nights in Dec 2023

6/10 Okay

Thiara

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

German

Travelled with partner
Liked: Amenities
The place very clean all around. The staffs greets you with a smile and very hospitable.
Stayed 2 nights in Dec 2023

10/10 Excellent

ermina

Stayed 1 night in Dec 2023

10/10 Excellent

Rhodora Natividad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Jemen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Gemini

Travelled with family
Liked: Amenities
The property is well maintained, clean and staff are friendly. The room is nice sized with nice firm beds.
Stayed 1 night in Nov 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Marvin Jr

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No readily available drinking water No bidet No chair
Stayed 2 nights in Oct 2023

6/10 Okay

Eufrosina

Stayed 1 night in Oct 2023

10/10 Excellent

JOHN LESTER

Stayed 1 night in Oct 2023

10/10 Excellent

Domingo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Eloiza Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff are friendly and kind. We requested for clothes iron and they provided it with the board. The room is also clean. The location is along the highway so it's accessible.
Stayed 2 nights in Aug 2023

8/10 Good

William

Liked: Amenities
Staff was very friendly
Stayed 12 nights in Aug 2023

10/10 Excellent

Yvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Maricris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Mark Anthony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel has a modern feel with free drinking water in the dispenser at the floor.but no cold water in the shower,no table to put your things, not even a hanger to hang towels/clothes.to worsen the experience we were blamed to soil the sheets when there was a stain already in the linens
Stayed 1 night in Jul 2023

10/10 Excellent

DENIZE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Katrina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything feels and looks new. I like that it’s 10-15mins away from the party places. The property has its own guarded parking lot. It’s right beside a mall. It is really clean. Hopefully they’ll be able to maintain it throughout the years.
Stayed 1 night in Jun 2023
Response from Travelite Express Hotel La Union on 9 June 2023
Thank You Ma'am! Hope to see you again!