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UVENCE GARDEN HOTEL

3.5 star property
Travelers relax in beautiful gardens or indulge in spa treatments at this San Cristóbal retreat where multilingual staff help uncover local treasures

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In San Cristóbal de las Casas, UVENCE GARDEN HOTEL offers a peaceful retreat with beautiful gardens and a library. Guests enjoy spa services and free WiFi. Multilingual staff assist with daily planning, wedding arrangements, and tips for exploring nearby attractions.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

Highlights

Heating
Free cots/infant beds
Smart TV
Private bathroom
Champagne service
Cable channels
Laptop-compatible safe
Wardrobe
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Private bathroom
Champagne service
Cable channels
Laptop-compatible safe
Pet friendly
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

San Cristóbal de las Casas is home to UVENCE GARDEN HOTEL. Centro Cultural de los Altos and Ex-Convent of Santo Domingo are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal. Orquídeas Moxviquil Botanical Garden and Arco de El Carmen & Centro Cultural El Carmen are also worth visiting. Visit our San Cristóbal de las Casas travel guide
Map
Presidente Carranza No. 14A, Colonia Revolución, San Cristóbal de las Casas, CHIS, 29220

What's nearby

  • Na Bolom Cultural Museum
    Na Bolom Cultural Museum
    7 min walk - 0.6 km
  • Templo de Santo Domingo which includes a church or cathedral and heritage architecture
    Ex-Convent of Santo Domingo
    11 min walk - 1.0 km
  • San Cristobal de las Casas Cathedral which includes night scenes and heritage architecture
    San Cristóbal de las Casas Cathedral
    15 min walk - 1.3 km
  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    17 min walk - 1.4 km
  • Handicrafts Market showing interior views and markets
    Santo Domingo Handicraft Market
    18 min walk - 1.6 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    77 min drive

Restaurants

  • Cerveceria Naufragio
    12 min walk
  • Sarajevo Café Jardín
    11 min walk
  • FRONTERA Artisan Food & Coffee
    13 min walk
  • La Espirituosa
    13 min walk
  • Jardín del Jaguar
    6 min walk

About this property

UVENCE GARDEN HOTEL

Property highlights
Consider a stay at UVENCE GARDEN HOTEL and take advantage of a terrace, an art gallery on-site and designer shops on-site. The on-site international cuisine family restaurant, Agapandos, offers breakfast, brunch, lunch, dinner and al fresco dining. In addition to a firepit and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • A banquet hall, tour/ticket information and meeting rooms
  • Outdoor furniture, coffee/tea in reception and books
Room features
All guest rooms at UVENCE GARDEN HOTEL feature comforts, such as laptop-compatible safes, as well as amenities, such as free WiFi and computer monitors.
Extra amenities include:
  • Bathrooms with showers and shampoo
  • 40-inch Smart TVs with cable channels
  • Heating, daily housekeeping and computer monitors

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:00 AM to 8:00 PM on request
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 210 for adults and MXN 210 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Agapandos

Things to do

  • Art gallery
  • Books
  • Designer stores
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (6,458 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Hardwood flooring in public areas
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Champagne service

More

  • Computer monitor
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500, per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 210 for adults and from MXN 210 for children
  • Airport shuttle fee: MXN 1400 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Property is also known as

UVENCE GARDEN HOTEL Hotel
UVENCE GARDEN HOTEL San Cristóbal de las Casas
UVENCE GARDEN HOTEL Hotel San Cristóbal de las Casas

Frequently asked questions

Is UVENCE GARDEN HOTEL pet-friendly?

Yes, UVENCE GARDEN HOTEL allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at UVENCE GARDEN HOTEL?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at UVENCE GARDEN HOTEL?

Checkout is at noon.

Does UVENCE GARDEN HOTEL provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 4:00 AM-8:00 PM on request. A fee of MXN 1400 per vehicle applies.

Where is UVENCE GARDEN HOTEL located?

Situated in San Cristóbal de las Casas, this hotel is within a 10-minute walk of Na Bolom Cultural Museum and Galeria Studio Cerrillo. Museo de Ambar and Centro Cultural de los Altos are also within 15 minutes.

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Reviews

UVENCE GARDEN HOTEL Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 32 out of 39 reviews
Rating 8 - Good. 3 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

Reviews

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent customer service. We only had breakfast but it was very good
Stayed 5 nights in Oct 2025

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Beautiful Place. It has great gardens AND the rooms aré a dream. It even has a museum. Little details with maintenance, careful with them
Stayed 1 night in Mar 2025

10/10 Excellent

Eder

Liked: Cleanliness, staff & service, amenities
El hotel y el restaurante geniales. Sencillamente tendria en cuenta que esta algo alejado del centro y por la noche tienes que volver por zonas sin iluminación.
Stayed 3 nights in Oct 2025

10/10 Excellent

María Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Una experiencia muy bonita
Stayed 1 night in Oct 2025

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en general es bonito y cómodo ! El desayuno y la atención del personal espectacular !
Stayed 1 night in Sep 2025

10/10 Excellent

margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Agusto
Stayed 1 night in Aug 2025

2/10 Terrible

Alberto González

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
El agua tanto del lavamanos como de la regadera salía muy sucia.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonardo Daniel

Liked: Amenities, property conditions & facilities
Perfecto para relajarse
Stayed 1 night in Aug 2025

8/10 Good

BLANCA ESTHELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
preguntamos por room service y nunca nos contestaron
Stayed 1 night in Aug 2025

10/10 Excellent

EUDYENIS

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bella
Stayed 2 nights in Aug 2025

4/10 Poor

ADRIAN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
NO APTO PARA ADULTO MAYOR, LA DISTANCIA DE LA RECEPCION A LAS HABITACIONES ES AL AIRE LIBRE, NOS LLOVIO Y POR OBVIAS RAZONES NO PODIAMOS CAMINAR MÁS RAPIDO. NO SIRVIO LA CALEFACCION, LO REPORTE Y ME DIJERON QUE NO PODIAN HACER NADA, QUE HATAS EL SIGUIENTE DIA A QUE SE PRESENTARÁ EL PERSONAL, EL CUAL NUNCA LLEGÓ, DEBIDO A QUE EXIGÍ POR IR CON MI MAMÁ QUE ES ADULTO MAYOR, FUE QUE ME DIERON UN PEQUEÑO CALEFACTOR ELÉCTRICO. NO SUFICIENTE PARA LA GRAN HABITACION. EL RECEPCIONISTA ES EL ÚNICO PARA TODAS LAS FUNCIONES, NO HAY PERSONAL QUE TE APOYE CON EL EQUIPAJE, PROBLEMAS DE CALEFACCIÓN, EL RECEPCIONISTA ES EL UNICO QUE SE DIVIDE PARA TODO.
Stayed 2 nights in Jul 2025

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno excelente ! Personal amable y hermoso lugar
Stayed 1 night in Jul 2025

8/10 Good

English

Liked: Cleanliness, staff & service
Todo muy bien el.hotel.muy bonito y muy tranquilo.solo un poco lejos del centro , y la.calefaccion no funciono bien sin embargo nos ayudaron con un calefactor portatil siempre muy amables
Stayed 4 nights in Jul 2025

10/10 Excellent

FRANCISCO JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente para parejas
Stayed 1 night in Jul 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia en este hotel fue agradable. Excelente trato por todo el personal, especialmente los recepcionistas.
Stayed 2 nights in Apr 2025

10/10 Excellent

BLANCA ESTHELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es hermoso y la habitación muy cómoda
Stayed 1 night in Mar 2025

6/10 Okay

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NECESITO FACTURAR MI ESTANCIA

HOLA NECESITO FACTURAR MI ESTANCIA
Stayed 1 night in Feb 2025

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy agradable, jardines hermosos y habitaciones súper cómodas.
Stayed 1 night in Feb 2025

10/10 Excellent

Alderramet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Altamente recomendable
Stayed 1 night in Jan 2025

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disfrutamos el lugar
Stayed 2 nights in Jan 2025

10/10 Excellent

MariaEsther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me volvería a hospedar aquí mil veces más, es un lugar donde se respira paz ❤️ apto para niños y para los que tienen mascotas también, hay un sitio dentro de tu habitación especial para ellos 🥰
Stayed 1 night in Jan 2025

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Nov 2024

10/10 Excellent

BLANCA ESTHELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el lugar está hermoso, muy rico para disfrutar un dia tranquilo y para relajarse
Stayed 1 night in Nov 2024

10/10 Excellent

MILDRED

Liked: Cleanliness, staff & service
Es un lugar para ir a descansar, mucha tranquilidad y amplios jardines
Stayed 1 night in Oct 2024