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Nuestras Raices - Hotel Museo Restaurante

Property class: 3

Choose dates to view prices

An airport shuttle, a terrace and a garden are just a few of the amenities provided at Nuestras Raices - Hotel Museo Restaurante. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
The current price is AU$67
includes taxes & fees
19 Aug - 20 Aug

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room

A neatly made bed with a red bedspread, two decorative pillows, and two bedside lamps.

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Triple Room

A hotel room with a large bed, a desk, a lamp, and a wall with a historical photo and text.

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

A neatly made bed with a red and white bedspread, a wooden headboard, and a small bedside table with a lamp.

Comfort Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi
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About the area

Located in San Cristóbal de las Casas, Nuestras Raices - Hotel Museo Restaurante is in the city centre. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Regional Costume Museum and Museo de San Cristóbal are cultural highlights. Centro Cultural de los Altos and Arco de El Carmen & Centro Cultural El Carmen are also worth visiting. Visit our San Cristóbal de las Casas travel guide
Map
Diego de Mazariegos 43, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240

What's nearby

  • A historic plaza with colonial architecture, including a church with a bell tower and a building with a red archway.
    Plaza 31 de Marzo
    5 min walk - 0.5 km
  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    7 min walk - 0.6 km
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    8 min walk - 0.7 km
  • Amber Museum of Chiapas
    1 min walk - 0.0 km
  • La Merced Church
    1 min walk - 0.0 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    73 min drive

Restaurants

  • Long Cheng
    3 min walk
  • Las Pichanchas
    5 min walk
  • La Tertulia
    5 min walk
  • La Faena Tacos•Parrilla•Bar
    3 min walk
  • Antojitos Carmelita
    1 min walk

About this property

Nuestras Raices - Hotel Museo Restaurante

  • Hotel located in Barrio de La Merced
  • At Nuestras Raices - Hotel Museo Restaurante, you can look forward to an airport shuttle, a terrace and a garden. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • Additional perks include:
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and free newspapers
    • A 24-hour front desk, 4 meeting rooms and tour/ticket information
  • Room features
  • All guest rooms at Nuestras Raices - Hotel Museo Restaurante include perks, such as premium bedding, in addition to amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, heating and daily housekeeping

Similar properties

In-room safe, free WiFi, bed sheets
Hotel Diego de Mazariegos
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
8.8 out of 10, Excellent, 582 reviews
The price is AU$73
includes taxes & fees
13 Sept - 14 Sept
Hotel Diego de Mazariegos
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 7:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 110.20 to 150.80 for adults and MXN 110.20 to 150.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 110.20 to 150.80 for adults and MXN 110.20 to 150.80 for children
  • Airport shuttle fee: MXN 1102 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Nuestras Raices - Hotel Museo Restaurante pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Nuestras Raices - Hotel Museo Restaurante?

As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Nuestras Raices - Hotel Museo Restaurante on 19 Aug 2026 start from AU$67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Nuestras Raices - Hotel Museo Restaurante?

Self-parking is free at this property.

What time is check-in at Nuestras Raices - Hotel Museo Restaurante?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Nuestras Raices - Hotel Museo Restaurante?

Checkout is at noon.

Does Nuestras Raices - Hotel Museo Restaurante provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM-7:00 PM on request. A fee of MXN 1102 per vehicle applies.

Where is Nuestras Raices - Hotel Museo Restaurante located?

Located in Barrio de La Merced, this hotel is steps away from La Merced Church, Amber Museum of Chiapas and Regional Costume Museum. Plaza 31 de Marzo and Museo de San Cristóbal are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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