Verified
4/10 Poor
Verified traveller
17 Apr 2015
Disliked: Staff & service, room comfort
Gran Hotel El Encanto
3.0 star property
Historic charm meets modern convenience at this welcoming retreat where guests can enjoy an on-site restaurant, business facilities, and a peaceful garden setting
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Photo gallery for Gran Hotel El Encanto
Gran Hotel El Encanto captures Santa Lucía's essence with its blend of historical character and modern comfort. Enjoy meals at Bellas Artes, relax in the garden, or stay connected with high-speed WiFi and business center access. Past visitors consistently praise their experience.
Reviews
4.04.0 out of 10
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
- Business services
Room options
Check availability for these dates
View all photos for Double Room Classic
Double Room Classic
- Sleeps 4
Double Room
- Sleeps 4
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About the area
Santa Lucía, a neighbourhood in San Cristóbal de las Casas, is home to Gran Hotel El Encanto. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Museo de San Cristóbal and Mesoamerican Museum of Jade are cultural highlights. Centro Cultural de los Altos and Arco de El Carmen & Centro Cultural El Carmen are also worth visiting. Visit our San Cristóbal de las Casas travel guide
#27 Crescencio Rosas Avenue, Historic downtown, San Cristobal de las Casas, CHIS, 29250
What's nearby
Arches of Carmen3 min walk - 0.3 km
Santo Domingo Handicraft Market5 min walk - 0.5 km
Mesoamerican Museum of Jade7 min walk - 0.6 km
San Cristóbal de las Casas Cathedral7 min walk - 0.6 km- Ciudad Cuauhtemoc5 min walk - 0.5 km
Getting around
- Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)77 min drive
Restaurants
- El meson del Taco1 min walk
- Taqueria El Charrito3 min walk
- Huarache Azteca4 min walk
- Wa Cafe Cocina Japonesa3 min walk
- Yik Café, Carmen3 min walk
About this property
Gran Hotel El Encanto
Historic hotel located in Santa Lucía
Consider a stay at Gran Hotel El Encanto and take advantage of a coffee shop/cafe, a garden and laundry facilities. Be sure to enjoy a meal at Bellas Artes, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a bar.
Additional perks include:
- Free self-parking
- Breakfast (surcharge), smoke-free property and a 24-hour front desk
- A front desk safe and meeting rooms
Room features
All guest rooms at Gran Hotel El Encanto boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
- Bathrooms with showers and free toiletries
- Flat-screen TVs with cable channels
- Free infant beds, daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Food and drink
- Breakfast available for a fee
- A coffee shop/cafe
- A restaurant
Restaurants on site
- Bellas Artes
- Las Delicias
Family friendly
- In-room cot
- Laundry facilities
Conveniences
- 24-hour front desk
- Laundry facilities
- Safe at front desk
Guest services
- Housekeeping (daily)
Business services
- Business centre
- Meeting rooms
Outdoors
- Garden
More
- Smoke-free property
Room amenities
Bedroom
- Free cot
Bathroom
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shower
Entertainment
- Flat-screen TV with cable channels
Food and drink
- Free bottled water
- Limited room service
More
- Air conditioning (climate-controlled)
- Desk
- Safe
Policies
Check-in
Check-in time starts at 10 AM
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
Is Gran Hotel El Encanto pet-friendly?
No, pets are not allowed at this property.
How much is parking at Gran Hotel El Encanto?
Self-parking is free at this property.
What time is check-in at Gran Hotel El Encanto?
Check-in begins at 10 AM.
What time is check-out at Gran Hotel El Encanto?
Checkout is at 1 PM.
Where is Gran Hotel El Encanto located?
Located in Santa Lucía, this historic hotel is within a 10-minute walk of Arches of Carmen, Santo Domingo Handicraft Market, and Plaza 31 de Marzo. Church of San Cristobal and Museo de San Cristóbal are also within 10 minutes.
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Reviews
Gran Hotel El Encanto Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
4.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 1 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0