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Arte Sano Hotel San Cristobal

3.5 star property
A peaceful garden sanctuary in Santa Lucía where travelers can connect with local culture, just steps from historic sites and authentic cuisine

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Arte Sano Hotel San Cristobal is in Santa Lucía's center. Guests enjoy continental breakfast before exploring. Relax in the garden or try local dishes at the restaurant. Enjoy 24-hour front desk, concierge help, and free in-room WiFi near San Cristóbal Cathedral.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:30 PM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:30 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property caters to LGBTQ+ guests
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Arte Sano Hotel San Cristobal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arte Sano Hotel San Cristobal?

There is free parking nearby.

What time is check-in at Arte Sano Hotel San Cristobal?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from noon to 2:30 PM for a fee.

What time is check-out at Arte Sano Hotel San Cristobal?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Arte Sano Hotel San Cristobal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1000 per vehicle applies.

Where is Arte Sano Hotel San Cristobal located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Santo Domingo Handicraft Market, Arches of Carmen and Foro Cultural Kinoki. Café Museo Café and Church of San Nicolás are also within 10 minutes.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

8.0

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 19 out of 34 reviews
Rating 8 - Good. 5 out of 34 reviews
Rating 6 - Okay. 7 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

Reviews

Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice, we traveled with our dogs and they were so welcomed, Easy access to the town, with many shopping, and eating options around.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
The hotel overall is nice If you get the right room! I had one with one tiny window on the ground floor, very dark and no hot shower in the morning, only at night.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Maria Alejandra Davila

Liked: Amenities
It‘s a nice quiet hotel in the heart of San Cristóbal
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

candelario

Liked: Staff & service, amenities, property conditions & facilities
J
Verified

4/10 Poor

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El bufet que ofrecen todos los días es sólo huevo revuelto y frijoles refritos, nos dieron la habitación más pequeña frente a la cocina donde había ruido todos los días desde las 6 am y no podía descansar
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente.

No es la primera vez que nos hospedamos ahí y su servicio es bastante bueno. Por si viajan con vehículo, cuentan con convenio para un estacionamiento muy cercano (a la vuelta).
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Carolyn Margareth

Liked: Cleanliness, staff & service
Pase 1 noche Él servicio del personal excelente Las habitaciones bastantes rústicas solo que la cama rechinaba mucho al moverse. El desayuno muy bueno .. Ojo el agua de la regadera del baño se salía.Gracias por su hospitalidad.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

NORMA EDITH BENITEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy acogedor y te puedes mover a pie a los lugares mas turísticos de San Cristobal.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito hotel muy cerca de todo a pie no necesitas tomar ningún transporte para conocer San Cristóbal de las Casas, personal muy atento y servicial, si buscas un hotel con lo básico este es el indicado
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

ALFREDO

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel muy básico.

La televisión no daba ningún canal, aunque la habitación estaba limpia, es muy básica. el desayuno al igual muy básico. El internet muy lento. Pet friendly y muy comprometidos con el medio ambiente.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Kathrin

Liked: Cleanliness
Disliked: Amenities
Moyen dans l’ensemble par rapport au prix. Cependant, secteur plutôt bruyant et la chambre est très petite. Le déjeuner inclus dans le prix est bien maigre: pancakes et speghatti ?! Personnel pas très accueillant et souriant.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable à San Cristobal !

L'hôtel est très bien placé. Nous avons pu visiter San Cristobal à pieds. Notre chambre était très grande. Elle ne disposait pas de climatisation mais nous n'avions pas besoin, puisqu'il fait frais à San Cristobal. Il manquait juste des stores ou des rideaux occultants. L'hôtel avait à disposition des fontaines à eau avec de l'eau de source. Le petit déjeuner était convenable.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Octavio G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo Hotel Vegano y Pet Friendly

Hotel lindo y con vibra agradable. Los espacios son acogedores. La habitación era espaciosa y cómoda. Lo recomiendo porque además tiene una buena ubicación.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Tania Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto mucho la decoracion con el jardin al interior
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Fernando

El lugar es bueno para dormir. El Buffet que ofrecen es muy sencillo no hay variedad, diria que no es buffet ... Chilaquiles o hot cakes nadamás. El internet es pesimo fallaba mucho preferi usar mis datos. Le doy un 7/10
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Shary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación está muy bonita, tiene un toque rústico añadiendo aspectos modernos. Dentro de la habitación te dejan una mesita donde puedes preparar tu café (nunca había visto algo similar). El desayuno muy rico, buffet. Está céntrico, puedes llegar fácilmente a los andadores de SanCris.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Haydee López

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto, ubicación, habitaciones y trato del personal
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, bien ubicado, limpio, personal amable y con buen precio.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida deliciosa y la habitación un poco fría
Verified

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es muy amable. El desayuno diario muy rico. Todo me gusto
Verified

4/10 Poor

Valeria

Disliked: Staff & service, amenities, property conditions & facilities
no tiene calefacción los cuartos, quise calentar una pizza y me lo negaron que por que el hotel era vegano
Verified

10/10 Excellent

Samantha

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

TANIA AMELIA

Stayed 1 night in Jan 2024
Verified

6/10 Okay

Erick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023