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Hotel Cristal

4.0 star property
Savor delicious international cuisine then unwind by the fire or take a refreshing dip in one of two pools.

Choose dates to view prices

In the heart of Downtown Bariloche, Hotel Cristal offers an upscale retreat with a swim-up bar and poolside bar. Unwind at Calma spa with a hot stone massage or enjoy international cuisine at La Cascada restaurant. With free in-room WiFi, an indoor pool, outdoor pool, multilingual staff, and fireplace in the lobby.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room Standard

Premium bedding, down duvets, minibar, in-room safe

Room Standard

  • 18 sq m
  • Sleeps 2

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Individually furnished
Heating
Fridge
LCD TV
Hypo-allergenic bedding
Portable fan
Down duvet
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Premium bedding, down duvets, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Individually furnished
Private hot tub
Heating
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Room

Premium bedding, down duvets, minibar, in-room safe

Junior Room

Highlights

Soundproofed
Individually furnished
Private indoor hot tub
Heating
Fridge
LCD TV
Hypo-allergenic bedding
Portable fan
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Sofa Bed and 1 Single Trundle Bed
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About the area

Located in Downtown Bariloche, a neighbourhood in San Carlos de Bariloche, Hotel Cristal is in a shopping district and in a national park. Museum of Patagonia and Municipal Capilla La Inmaculada Historical Monument are local landmarks, and the area's natural beauty can be seen at Playa Centro and Nahuel Huapi Lake. Travelling with kids? Consider Historical Steam Train and Viento Blanco. Spend some time exploring the area's activities, including skiing. Visit our San Carlos de Bariloche travel guide
Map
Mitre 355, San Carlos de Bariloche, Rio Negro, 8400

What's nearby

  • The cathedral of our lady of nahuel huapi, san carlos de bariloche, argentina
    Cathedral of Our Lady of Nahuel Huapi
    4 min walk - 0.4 km
  • No recuerdo que parte de Bariloche es #NationalPark
    Civic Center Bariloche
    6 min walk - 0.5 km
  • Museum of Patagonia
    6 min walk - 0.5 km
  • Playa Centro
    7 min walk - 0.7 km
  • Bariloche Casino
    13 min walk - 1.1 km

Getting around

  • Bariloche Station
    4 min drive
  • Bariloche (BRC-Teniente Luis Candelaria Intl.)
    19 min drive

Restaurants

  • Mamuschka
    1 min walk
  • McDonald's
    3 min walk
  • La Marmite
    1 min walk
  • Rudolf
    3 min walk
  • El Boliche de Alberto - Parrilla
    4 min walk

About this property

Hotel Cristal

Upscale family-friendly hotel near Civic Center Bariloche
A swim-up bar, a poolside bar and dry cleaning/laundry services are just a few of the amenities provided at Hotel Cristal. Treat yourself to a sports massage, aromatherapy or a body scrub at Calma, the on-site spa. The on-site international cuisine restaurant, La Cascada, offers breakfast, brunch, lunch, light fare and children's meals. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
You'll also find perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers and a swim-up bar
  • A TV in reception, tour/ticket information and a 24-hour front desk
  • Smoke-free property, massage treatment rooms and multilingual staff
  • 1 meeting room, a computer station and free newspapers
Room features
All 54 individually furnished rooms have perks such as premium bedding and bathrobes, in addition to amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with Jetted bath and rainfall showers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Cascada
  • Les Amis

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Argentina value-added tax (VAT) at 21%. A VAT exemption is available to travellers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption only applies to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Cristal Bariloche
Hotel Cristal Bariloche
Hotel Cristal Hotel
Hotel Cristal San Carlos de Bariloche
Hotel Cristal Hotel San Carlos de Bariloche

Frequently asked questions

Does Hotel Cristal have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Hotel Cristal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Cristal?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Cristal?

Checkout is at 10 AM.

Where is Hotel Cristal located?

This family-friendly San Carlos de Bariloche hotel is located in a national park, within a 5-minute walk of Cathedral of Our Lady of Nahuel Huapi and Civic Center Bariloche. Playa Centro and Museum of Patagonia are also within 10 minutes.

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Reviews

Hotel Cristal Reviews

8.4

Very good

8.6

Cleanliness

9.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 197 out of 420 reviews
Rating 8 - Good. 142 out of 420 reviews
Rating 6 - Okay. 53 out of 420 reviews
Rating 4 - Poor. 20 out of 420 reviews
Rating 2 - Terrible. 8 out of 420 reviews

Reviews

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well mantain hotel and excellent location
Stayed 3 nights in Nov 2025

8/10 Good

Shujie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2023

8/10 Good

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great central location

Nice hotel, great central location. staff is very helpful. No parking is available
Stayed 1 night in Feb 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the core of the city where shopping, restaurants and tourist venues are. Very friendly staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of town, thus very easy to get around. Restaurants, shopping at your doorstep. Hotel is clean and comfortable and complimentary breakfast is a nice extra.
Stayed 3 nights in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in central Bariloche

Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Large Rooms

I liked the big rooms with large bathrooms at this hotel. Good location in downtown area with easy walking to restaurants. Minor issue was the rooms didn't have individual controls for the room temperature.
Stayed 2 nights in Oct 2023

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I really like the room and the breakfast and the lady that clean our room was very kind. I did not like the customer service provided at the reception the worst! when we arrived we asked if they have parking because last time we were there they did have it, they told us we had to leave the car at a public parking $25 per day charge, of course this was not good so the receptionist only told us if we did not like it he could cancel our reservation he was very rude and not emphatic at all
Stayed 5 nights in Jun 2025

2/10 Terrible

Patricia

Don’t stay here

Awful! Extremely poor internet, lumpy beds, run down, old old equipment in gym. The only positive thing about this hotel is that the breakfast was good. Lots of street noise and and horrible views. Very overpriced for this place .
Stayed 4 nights in Jan 2024

4/10 Poor

Andrea

Disliked: Cleanliness, amenities, property conditions & facilities
This property is really in need of an update. You pay a "four star hotel" tax because the place has a restaurant and a pool. Then you go up one floor to the rooms and it's like you've gone back in time by 30 years. Filthy carpeting in the hallways, ripped up flooring in the rooms, no A/C, furniture straight from 1992. I couldn't leave my window open on a 90 degree day because I was on the 1st floor and people could just hop right in. The staff ignores you until you speak to them. And if you booked it because it said "parking" in the filter, they don't have any parking. You can unload your bags in the street out front. Other than that, the location is great!
Stayed 2 nights in Jan 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Nice spacious rooms and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, such a great experience
Stayed 3 nights in Sep 2024

6/10 Okay

Liliana

Liked: Cleanliness, staff & service, amenities
It was an okay hotel.
Stayed 5 nights in May 2025

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super !
Stayed 1 night in Feb 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To get to the elevator there are stairs, it’s hard when you have heavy bags
Stayed 2 nights in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2024

8/10 Good

Kit

Liked: Cleanliness, staff & service

Good location

Centrally located in Bariloche. The staff are kind and accommodating.
Stayed 1 night in Dec 2022

8/10 Good

REINHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff!

8/10 Good

Alfio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
Mediocre food, no parking despite advertising parking, tiny beds, despite advertising two large beds. Expedia also didn’t bother helping
Stayed 3 nights in Jun 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria the manager helped me by moving me to a room with good Wi-Fi reception and less noise. It was terrific. I enjoyed the breakfast buffet. The spa and pool were really nice. I got a very good massage at a reasonable cost.
Stayed 10 nights in Jan 2023

10/10 Excellent

Natalia vanesa

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would change was the smoke smell from the fire pit in the lobby. Maybe have a better extracter for the smoke.
Stayed 2 nights in Jul 2024

6/10 Okay

Jillian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Spacious room in a very centeral location. Very nice and helpful staff. Property is old and run down. No A/C in room.
Stayed 3 nights in Jan 2023

6/10 Okay

Vivek

Liked: Staff & service, property conditions & facilities
No hot water
Stayed 2 nights in Feb 2025