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"The staff were very friendly and polite, and the food was delicious! "

"Excellent beautiful view "

"Wonderful vibe from all staff members and great location and accomodations."

"Exellent service at the Hotel!"

"Lovely place to spend a few days away "

"I enjoyed staying at Mercy Hotel the staff were very kindly and welcoming to me. I highly recommend you for your next trip in San Juan La Laguna. "

"Highly recommend this hotel. It is right on the water a little on the outskirts, but easy walk to boat taxis and the town. The hotel was clean and the staff was excellent. The room was awesome, I was in #8 which is at the very top with a great view of the lake. They have kayaks to use which I did early one morning to catch a sunrise. Breakfast was handmade every morning and was delicious - no menu, they just brought me a plate with coffee. They hosted a birthday party one evening which was a bit loud, but it was cool to experience a local fiesta."

"I truly loved my stay here. It exceeded my expectations. The amenities were amazing, from the complimentary breakfast to direct lake access with included kayaks. Being able to bring my pet along made it even better! The staff were wonderful, friendly, attentive, and always willing to help with anything I needed. The rooms were beautiful, very clean, and the beds were extremely comfortable, making it easy to relax and enjoy the stay. The property itself is stunning. Perfect for spending time outdoors, connecting with nature, and taking in the peaceful views. The free breakfast was traditional, fresh, and absolutely delicious. I couldn’t have asked for a better experience and would definitely stay here again!"

"It is an excellent hotel, a spa and massage area would be good."