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Love the cleanliness, the variety of breakfast food, and how friendly the staff was.
Fernando
Stayed 1 night in May 2024
Response from The Staybridge Team on 6 May 2024
Thank you, Fernando, for the wonderful comments and rating. We are all glad to hear that you enjoyed your stay with us and enjoyed our Team. We hope you visit us, again, soon!Sincerely,
The stay was nice and clean. Staff was friendly, breakfast was delicious, and everything was clean.
Antonio
Stayed 1 night in Apr 2024
Response from The Staybridge Team on 15 Apr 2024
Thank you, Antonio, for the kind words about our hotel and our Team! We are glad that you enjoyed your stay and hope you visit us, again, soon!Sincerely,
The staff was super friendly and helpful, every single one!
Kristen Lee
Stayed 4 nights in Apr 2024
Response from The Staybridge Team on 11 Apr 2024
Thank you, Kristen Lee, for the recongition of our Team! We all do our best to make everyone feel at home at our hotel and happy to hear it translated during your visit.Sincerely,
This is San Antonio’s hidden gem compared to expensive hotels nearby. Very homy and comfy. Spacious rooms. Well maintained facility though you can tell it’s been here for awhile. Good for family. Safe though secluded but walkable to nearby downtown
Julius
Stayed 1 night in Mar 2024
Response from The Staybridge Team on 15 Mar 2024
Thank you, Julius, for your wonderful comments and your review! We are happy to hear that you enjoyed your stay and we truly appreciate your recommendation. We hope you visit us, again, in the future!Sincerely,
Hotel location was great for our trip to the Alamodome. We were able to walk. Hotel was clean, safe, and the breakfast crew were the best! Even faced with rude visitors, they manage to smile and provide excellent service. I respect that and appreciate that.
Kristen
Stayed 3 nights in Dec 2023
Response from The Staybridge Team on 8 Jan 2024
Thank you, Kristen, for your rating and for your wonderful comments. We are especially appreciative of your recognition of our Breakfast Team for all that they do for our guests. They really want everyone to get off to a great start and we appreciate you mentioning them. We will be sure to pass your comments over to them and thank them for a job well done.Sincerely,
Thank you, Leobardo, for the rating and your kind words about the hotel! We are happy to hear that you enjoyed your stay and hope you will visit us, again!Sincerely,
Great stay close to the Alamodome walk across tue parking lot for the bowl game
Mark
Stayed 3 nights in Dec 2023
Response from The Staybridge Team on 31 Dec 2023
Thank you, Mark, or the review and comments. We are glad to hear that our location was ideal for your stay. We hope you visit us, again, soon!Sincerely,
Thank you, Adett, for the rating! I am sorry to hear that you were not impressed by our view but glad to hear that you had an overall good stay.Sincerely,
Lack of normal amenities, no ice machines for guests, no baggage assistance, no managers on duty, lack of transparency on additional charges, etc.
gary
Stayed 3 nights in Dec 2023
Response from The Staybridge Team on 29 Dec 2023
We are sorry to hear that you were disappointed in your stay, Gary. Our hotel is an extended stay hotel and each Staybridge hotel offers the same amenities and fees. All Staybridge Hotels do not have ice makers due to each room having a full-size fridge and freezer with an ice maker. The hotel also advertises all fee's on all websites. We are sorry that you did not enjoy your stay with us.Sincerely,
My husband and I stay here every year for the past 6 years. We love that parking is come and go, the rooms are clean and have a wonderful view. It’s so beautiful at Christmas.
Shannon
Stayed 1 night in Dec 2023
Response from The Staybridge Team on 23 Dec 2023
Thank you, Shannon, for you and your family continuing to choose our hotel year after year. We appreciate the kind words and hope you have a wonderful Christmas!Sincerely,
10/10 Excellent
Chris
Travelled with family, Travelled with family and small children
Like the place location easy to get around to the downtown area. Everything is walking distance.
Chris
Stayed 5 nights in Nov 2023
Response from The Staybridge Team on 12 Dec 2023
Thank you for the rating and comments, Chris! We are happy to hear that you found our location met all of your needs and that you enjoyed your stay. Please visit us, again, soon!Sincerely,
Love this hotel. Clean, spacious and across the street from the Amtrak depot, making it super convenient to stay at. No waiting on a ride. Breakfast is delicious and the staff is very friendly.
John
Stayed 1 night in Dec 2023
Response from The Staybridge Team on 5 Dec 2023
Thank you, John, for the kind words about our hotel and our Team! We are glad to hear that our location was convenient for you.Sincerely,
Staff was very nice! Place was clean and nice DT area.
Letty
Stayed 1 night in Nov 2023
Response from The Staybridge Team on 17 Nov 2023
Thank you, Letty, for the nice words about our staff and hotel! We are happy to hear that you enjoyed your stay and hope you visit us, again, soon.Sincerely,
Noisy running toilet. Leaking lavatory drain. TV remote did not work. Informed to desk clerk
Dennis
Stayed 2 nights in Nov 2023
Response from The Staybridge Team on 11 Nov 2023
Thank you, Dennis, for your rating and for the feedback on your stay. We apologize for the issues you encountered and have already had our maintenance team correct the items reported to ensure another guest does not come across the same issues.Sincerely,
The double bedroom for a small group is nice.
It's a little difficult finding the entrance of the hotel--hotel needs a sign that stands out for the main entrance.
The parking part of it isn't good, but I do understand that it is compact in that area.
WENDY
Stayed 2 nights in Sep 2023
Response from The Staybridge Team on 2 Oct 2023
Thank you for the comments and rating, Wendy! I am glad to hear that our hotel met you needs and we appreciate the feedback on the difficulty of locating our hotel and will definitely see what we can do to incorporate more signage.Sincerely,
This is a great hotel for attending a concert at the Alamodome. It’s a 2minute walk! So convenient. Breakfast is included, coffee all day, rooms are convenient with a full size fridge. Staff are very helpful, parking is a breeze. There are laundry facilities onsite. Highly recommend!
kathy
Stayed 3 nights in Sep 2023
Response from The Staybridge Team on 2 Oct 2023
Thank you, Kathy, for your comments! We are happy to hear that you enjoyed your stay and our team! Thank you for highlighting some of the amenities that sets are hotel apart from other hotels in the area. We hope you visit us, again, soon!Sincerely,
My family and I stayed for a UTSA game, hotel had a perfect location- walking distance to everything, the game, dinner etc. The rooms were great, breakfast delicious, staff super friendly 😊
teresa
Stayed 2 nights in Sep 2023
Response from The Staybridge Team on 12 Sept 2023
Thank you, Teresa, for choosing the Staybridge Suites Downtown and for your wonderful comments! We are happy that our hotels location met your needs and appreciate the kind words about our team. We hope you visit us, again, soon!Sincerely,
I had trouble getting from Pa. To San Antonio they really worked with me to accommodate my tardiness. If I needed help with anything they did what they could
Patricia Ann
Stayed 3 nights in Aug 2023
Response from The Staybridge Team on 12 Aug 2023
We were happy to see you made it safely to San Antonio and were more than happy to assist with your needs! Thank you for the review and we hope to see you, again, the next time you are in San Antonio.Sincerely,
Excellent place to stay. Convenient parking. Friendly staff. Good breakfast. Quiet, except for the occasional train horns (next to railroad track). Good location.
Henry
Stayed 2 nights in Jul 2023
Response from The Staybridge Team on 11 July 2023
Thank you, Henry, for the rating and comments about the hotel! We are happy to hear that you enjoyed your stay and hope you will visit us, again, soon.Sincerely,