Benchmark in San Antonio

"The staff was super accommodating specially the young lady working the front desk on Friday morning at around 2am she made it possible for me and my nephew to check in early specially since it was my mistake by not boking the hotel accordingly she made the impossible possible she went above and beyond which made our mini stay amazing! "

"Staff was amazing and accommodations were great"

"The room is clean. "

"Beautiful room, perfect location, friendly and helpful staff"

"Excellent facility, location, staff and amenities "

"Very poor service from all the staff and they gave my room away and did nothing to comp our frustration"

"Nice location moderately priced "

"Very noisy first night with people screaming and running in and out of rooms. On return second day found our room door left open. Hotel were apologetic but we left early and moved to another hotel."

"Great stay overall for the price during spring break. However, there were three things that prevented me from giving this place five stars. The first thing was the valet. We pulled in only to find out that they weren't doing valet and we had to park at the very top of the parking garage. Other hotels around us were all doing vallet so I thought that was a little odd. Second thing was the breakfast. 23 bucks for the buffet that was extremely mediocre was unacceptable. Lastly, in our bathroom there was a pretty strong sewer smell that just lingered for the both nights. Don't know if that was just a city of San Antonio thing or if it was isolated to just our hotel. In regards to the staff they were fantastic and the cleaning staff was amazing! We had an issue in our room that needed to be cleaned up and they were up there immediately 🙏 All in all, we had a good time and will definitely consider it on our next visit to San Antonio Riverwalk. "