"Our night we stayed at this hotel was first met by excitement when we arrived after staying in cheaper hotels up until here. We decided to splurge a bit and go somewhere a bit nicer. The excitement dwindled 1 hour after arrival as we were met by ants. Being a lover of nature I love them but not in swarms in my hotel room. Our room also didn't have wifi working at all as they put us in the back corner where it didn't reach. After complaining about the ants we were moved to what they considered an...
Pantai Indah Kapuk, 1.1 km from San Antonio Beach PIK 2
6.8 out of 10, (3)
6.8/10
(3)
"I don't usually review properties, but in this case I feel it's my duty to share what I experienced.
Check in took 1 hour as there's no check in desk, but you're supposed to contact an "agent" (some guy called Steven Gunawan) who asks you to deposit 500 ribu to his bank account in order to guide you through a treasure hunt to collect the keys of the room.
Once we got the keys, the water in the shower was cold (you need to switch on something, but of course you have to figure it out yourself),...
"I am writing to express my profound dissatisfaction with the accommodations provided during our recent stay at your establishment, which was booked as an executive family room for four persons through [Expedia/booking portal]. We expected a three-star hotel experience based on the descriptions and images presented on the booking platform. However, the reality was shockingly substandard, misleading, and entirely unacceptable.
Upon arrival, there was just a guy in a tiny shop lot under the...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Staying with family total 4 people. The rooms were clean. Our rooms with windows which were pretty good but they were very warm/hot when we got there. It took long to get comfortable room temperature.
The shuttle to airport departed on-time and the driver was very professional.
Will stay again in the future!"
"This property is required better maintenance. For example, the drain in the shower is slowed and shallow, flooded the whole bathroom. At another hotel where we stayed last year had similar issued. I guess the drain design and maintenance is not up to par and required serious corrections to mitigate this issue."
"This hotel is located a short distance from the airport, shuttle is provided both ways. The hotel is very clean and modern with good amenities and the plus side is that there are food options within the precinct of the hotel in a mini mall area. The hotel location in terms of distance from airport and downtown should be weighed with your needs when visiting Jakarta"
"Great location, just 1min walk to Emporium Mall. Rooms look fairly newly furnished, spacious, clean n good housekeeping.
The breakfast has a wide range of delicipus hot Indo foods (the widest for any Holiday Inn Express i have stayed). "
