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Hotel Neutor Express

3.0 star property
Central hotel connected to the convention centre in Salzburg with a bar

Choose dates to view prices

Photo gallery for Hotel Neutor Express

Comfort Double Room, Balcony | Terrace/patio
Junior Suite, Balcony
Reception
Meeting facility
Bar (on property)
Hotel Neutor Express offers a convenient retreat near Salzburg Cathedral and the Christmas Market. Enjoy the on-site coffee shop, local art gallery, and shopping. Practical amenities include dry cleaning and luggage storage for a hassle-free stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is AU$135
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
Wardrobe
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

7.2 out of 10
Good
(15 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony

Comfort Double Room, Balcony

7.0 out of 10
Good
(8 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Desk
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Map
Neutorstrasse 9, Salzburg, 5020

What's nearby

  • Getreidegasse - 5 min walk - 0.5 km
  • Mozart's Birthplace - 6 min walk - 0.6 km
  • Salzburg Cathedral - 8 min walk - 0.7 km
  • Salzburg Christmas Market - 8 min walk - 0.7 km
  • Mirabell Palace - 12 min walk - 1.1 km

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • Salzburg (SZG-W.A. Mozart) - 7 min drive

Restaurants

  • ‪Meissl & Schadn - ‬6 min walk
  • ‪220 Grad - ‬7 min walk
  • ‪Afro Cafe - ‬8 min walk
  • ‪Humboldt Stubn - ‬7 min walk
  • ‪Balkan Grill Walter (1. Salzburger Bosna Grill) - ‬5 min walk

About this property

Hotel Neutor Express

Hotel near Salzburg Christmas Market
Located close to Mirabell Palace, Hotel Neutor Express provides a terrace, an art gallery on-site and a shopping centre on-site. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • A banquet hall, luggage storage and tour/ticket information
  • Smoke-free property, a front desk safe and a vending machine
  • Guest reviews say good things about the overall condition
Room features
All guestrooms at Hotel Neutor Express include comforts such as free WiFi and safes.
More amenities include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Similar properties

Exterior

Am Neutor Hotel Salzburg Zentrum

  • Breakfast available
  • Parking available
  • Business services
  • Bar
7.2 out of 10, Good, 724 reviews
The price is AU$159
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Self-parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 50101-000082-2020

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

Is Hotel Neutor Express pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Neutor Express?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Neutor Express on 2 Nov 2025 start from AU$122.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Neutor Express?

Self-parking is available for EUR 19 per day.

What time is check-in at Hotel Neutor Express?

Check-in start time: 3 PM; check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Neutor Express?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Neutor Express located?

Located in Riedenburg, this hotel is within a 15-minute walk of Sigmundstor Tunnel, Salzburg Christmas Market and Mirabell Palace. Pferdeschwemme Horse Well and Salzburg Toy Museum are also within 10 minutes. Salzburg Mülln-Altstadt Station is 18 minutes by foot and Salzburg Aiglhof Station is 19 minutes.

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Reviews

Hotel Neutor Express Reviews

7.0

Good

7.2

Cleanliness

8.6

Location

7.6

Staff & service

6.8

Eco-friendliness

6.4

Property conditions & facilities
Rating 10 - Excellent. 81 out of 414 reviews
Rating 8 - Good. 144 out of 414 reviews
Rating 6 - Okay. 104 out of 414 reviews
Rating 4 - Poor. 58 out of 414 reviews
Rating 2 - Terrible. 27 out of 414 reviews

Reviews

8/10 Good

GUSTAVO RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are okay, clean, bed comfortable. The location was really close to the Old Town by walk.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hakim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good.
Stayed 1 night in Sep 2025

4/10 Poor

Hon-Der

Liked: Staff & service
Disliked: Property conditions & facilities
Missing key item - coffee maker and tea bag/instant coffee.
Stayed 1 night in Oct 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to old town. Multiple food options And shopping if thats your thing. Just cross the road walk through the tunnel and your in the thick of it, thats if you can drag yourself away from the Vietnamese food hut at the entrance to the tunnel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Sep 2025

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok clean tidy.good price and central number 10 from airport to outside hotel. Down side we got there early had to wait till 3pm for check in.also very noisy outside building work started at 6.45am drilling
Stayed 3 nights in Sep 2025

6/10 Okay

Trung Minh

Liked: Cleanliness
Average lodging overall, it worked for short stay. Hall wayvin the Expeess (pink) building was a bit run-down. No air conditioning but glad the windows open. About 10-15 minutes into the main tourist area, otherwise not much around, pretty quiet.
Stayed 2 nights in Sep 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.. bus to city centre right outside hotel, or just a short walk through the tunnel to old town. Stayed with my Son, safe area to walk around. Get the Salzburg travel card which is brilliant for going to all the attractions that beautiful Salzburg has to offer. Would definitely stay there again.
Stayed 2 nights in Aug 2025

6/10 Okay

Sharon

Liked: Cleanliness
Room was clean, staff were very helpful snd flexible with check in time
Stayed 3 nights in Jun 2025

6/10 Okay

Julie

Disliked: Staff & service, amenities, property conditions & facilities
This hotel served it's purpose for our time in Salzburg. There were not a lot of amenities. No fridge or coffee in the room and the coffee machine and other vending machine in the lobby were broken. Basically it was a nice little patio and place to sleep within walking distance to the city. No bells or whistles.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sajan

Liked: Staff & service, property conditions & facilities, room comfort
good location
Stayed 3 nights in Jun 2025

8/10 Good

Roger

Liked: Cleanliness
Although the room was adequate and met our needs in most areas the overall impression was that the property was 'tired'. All the staff were friendly and helpful and the room was kept very clean. It would have enhanced the room if hot beverage making facilities were available especially as the machine in the foyer was out of order. Transport was close at hand providing very regular service meeting our needs. Overall, we had a successful visit to Salzburg.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great price. Air conditioning or room fan was loud but otherwise perfect value
Stayed 1 night in Jul 2025

8/10 Good

Alida

Liked: Cleanliness, property conditions & facilities
Great reception service. Basic environment, but nice and clean. It’s a very convenient location, close to center of Old town.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and a big thank you to Barbara on reception
Stayed 5 nights in Mar 2025

8/10 Good

Simon

Liked: Staff & service, amenities, property conditions & facilities
Within walking distance of the old city, where there's plenty of dining and shopping opportunities. Not much traffic except during rush hour. The room was fine, but the shower floor was a bit yellow with hard water. The room smelled like cleaning products when I first arrived but this was solved by leaving the window open overnight. Breakfast is very expensive. Include breakfast with booking if you plan to eat there.
Stayed 5 nights in Jul 2025

2/10 Terrible

Jack

Received an email from property letting us know they were not able to stay open after 5 due to not being able to staff. Property was more like a 1970s hostel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close location and good transport links to the centre of the old town. Very quiet location. Nice large room with balcony. Very polite and helpful at the front desk when I had a query which was resolved.
Stayed 4 nights in Apr 2025

4/10 Poor

Kevin

Disliked: Staff & service, property conditions & facilities

Not a great location not a good hotel.

The reception is across the road at a different address, the staff were slow to respond and seemed overwhelmed with paperwork duties. Breakfast was ok.
Stayed 1 night in Jun 2025

6/10 Okay

Keith

Liked: Staff & service, amenities
Beds were very comfortable. The pictures online were of a different building. They have 2 buildings and one is old and run down, and the other was new. Most of the pictures online were from the new building. Were we stayed was ok as far as beds tvs and furniture, but the floors were green with red dots and mystery stains. Walls were ok but were in need of a good set of paint. The bathroom had a drain in the floor that you could hear water running all night.
The real entry to the older building
Floor condition
Stayed 4 nights in Jul 2025

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel, it was nice and clean and the person at reception very kind.
Stayed 2 nights in Dec 2024

4/10 Poor

Iris

Disliked: Amenities, property conditions & facilities
Property conditions are very poor. Building is not well maintained.
Stayed 3 nights in Jun 2025

2/10 Terrible

Deb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!!!!

This is a horrible place to stay- there were bleach stains on the carpet, rust in the shower track, broken tiles, balcony door that didn’t latch- I tried to contact the person in charge and never got a reply back- we did not stay here after seeing the condition of the rooms- the pictures on Hotels.com are not true
Stayed 2 nights in Jul 2025

10/10 Excellent

Tomas Nahuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a very good location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, room comfort

Great place for the price

Everything is great. The room isn't new, but for this price it is worth. All what you need to stay for a couple of days is here. Very close to the city center.
Stayed 3 nights in Feb 2025