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"The staff were super friendly and helpful. We did have quite a few issues with the room, when we first arrived, the internal door handle came off completely and the air conditioning was not working. The staff were super quick to come and assist by repairing the door handle and restarting the power to the room to resolve the AC. The shower door did not also close correctly and leaked into the main bathroom every time used. The common areas were lovely and the building itself was stunning."

"Comfy and clean room, only stayed overnight, very convenient for train station to Turin airport. "

"Great location and very pleasant and helpful staff."

"Gorgeous hotel Great rooms Knowledgeable, cheerful staff Good locarion"

"Beautiful hotel, interesting decor, delicious breakfast. It was a little far from city centre (over an hour walk) but close to a train and bus station "

"I was not even able to get in touch with the property. I called many times "

"Huge apartment in the heart of Turin, modern and clean with a touch of the old. Highly recommend. "

"Not well connected with public transportation. It’s a student dorm, so it doesn’t have all the facilities an hotel would have (eg, a bar). Also, rooms are not really soundproof, I’ve heard noises in the early morning. However, the studio was big and quite new. Good price/quality ratio overall. "

"As a VIP Access Hotel, the only perk was staying on the top floor. Unfortunately, they do not have parking. They did not upgrade us to free breakfast, and to top it all off, we had a negative experience with water and shower issues. We had no water for hours, could not flush the toilet or take a shower, and the shower head was broken. We hope these issues are addressed to improve future guest experiences. "