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Casa Mayor Saltillo, Hotel Hacienda

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Luxury
VIP Access
4.5 star property
9.2

Wonderful

Tranquil escape in stylish elegance

Elegant and serene, this beautiful property offers a tranquil escape in a stylish area. Enjoy spacious, quiet rooms and exceptional service that ensures a memorable stay.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$286
includes taxes & fees
29 May - 30 May

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The price is AU$233
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 400 for adults and from MXN 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 6:00 PM

Frequently asked questions

Does Casa Mayor Saltillo, Hotel Hacienda have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 6:00 PM.

How much does it cost to stay at Casa Mayor Saltillo, Hotel Hacienda?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Casa Mayor Saltillo, Hotel Hacienda on 29 May 2026 start from AU$286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Mayor Saltillo, Hotel Hacienda pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Mayor Saltillo, Hotel Hacienda?

Valet parking is free at this property.

What time is check-in at Casa Mayor Saltillo, Hotel Hacienda?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Casa Mayor Saltillo, Hotel Hacienda?

Checkout is at noon.

Where is Casa Mayor Saltillo, Hotel Hacienda located?

Situated in the business district, this luxury hotel is 0.2 mi (0.4 km) from Paseo Villalta, and within 6 mi (10 km) of Alameda Zaragoza Park and Saltillo Casino. Santiago Cathedral and Plaza de Armas are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 722 out of 1002 reviews
Rating 8 - Good. 166 out of 1002 reviews
Rating 6 - Okay. 49 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

Reviews

Verified

8/10 Good

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Remodeled room was awesome & spacious!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and options for dining, clean, good food
Stayed 1 night in May 2024
Verified

10/10 Excellent

Gabriela

Shower water was warm but not hot enough but other than that hotel was nice and staff was friendly and amazing 10/10
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

MARIA ISABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very comfortable and the service was great!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great room upgrade!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jenniffer Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel !! Always meets my expectations . The bed is so comfortable and the details of the hotel are beautiful , great breakfast menu as well !
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Zahide V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely stunning! I loved everything! The friendly workers, the spacious bathroom and bedroom. The jet tub was a hit with my daughter because she loves bubble baths. Safe neighborhood, beautiful gardens, everything was superb! The only downside is the amount of time it takes to get your security deposit back.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lund of expensive this time but always good service
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

DEYANIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. The host Jair. He is amazing. Always attentive of what we needed. We went in a large group. And he attend all of us. And made us feel comfortable.
Stayed 1 night in Aug 2024
Verified

4/10 Poor

A

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Poor

Ostensibly attractive property with good front desk staff, but let down by: - Poor condition of the hotel - very poor breakfast service (supposed to start from 06:00, still not ready at 06:30) - rude breakfast staff I wouldn't stay again, nor would my colleagues
Stayed 4 nights in Jan 2025
Verified

4/10 Poor

A

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Should be great, but isn't

Hotel was obviously very beautiful when new, if you like the very elaborate and ornate style, but has not been well maintained and is now very dated and scruffy. I had to change room after the first night because the blackout curtain wouldn't pull and the shower was problematic. Front desk staff are great, breakfast staff verge on rude and really don't care at all; breakfast is supposed to start at 06:00 and they are simply not ready until 06:15 at the earliest. The buffet still wasn't laid out at 06:30 this morning and the manager just blamed a late truck. Given that they charge a lot for breakfast, that's not acceptable. Beds are very comfortable, shower in the second room was OK, but not really hot enough. My colleagues and I asked to speak to the manager about a long-term arrangement, (s)he wasn't available, we never received the promised call back. That was probably just as well, we won't be spending the next 7 months there under any circumstances.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Aldo

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant Breakfast Lunch
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
I frequently book the Quinta Real
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was high class and nice!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Yavril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alejandra

Super excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

GUADALUPE GARCIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just gorgeous.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent service 😍
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025