Catherine, thank you so much for sharing your feedback. The pet fee is nonrefundable, and we apologize if this wasn't your understanding during the booking process. We'll share this with our management team. You're welcome to reach out to our general manager, Jessica, with any additional feedback or questions. Thank you!

Ariohn, thank you so much for letting us know you appreciated the cleanliness of our hotel along with the modern vibe. We can't wait to welcome you back.

Maria, many thanks for sharing your five-star rating and for letting us know you enjoyed your visit to our hotel. We hope we can serve you again soon.

Karin, thank you for sharing your rating and for choosing to stay with us. We appreciate the time you've taken to recommend our hotel to others. We hope we can serve you again in the near future.

John, thank you for sharing your rating and for letting others know you enjoyed your stay at our hotel. We hope we can welcome you back again soon.

Hello Harold, thank you for ratting your stay with us. We appreciate the time you've taken to share it. We hope your travels will bring you back our way again soon.

Nicole, we're glad you had great, clean affordable place to stay here at our Murray hotel. Thank you for recommending us and choosing to stay here. We hope we can serve you again soon.

Marco, thank you kindly for sharing your rating as it helps us know we met your expectations and served you well. We hope we can welcome you back again soon.

Susan, thank you for sharing your feedback with us. We're glad you enjoyed your visit. The pet fee is charged because we must do additional santizing and carpet cleaning after a pet occupies a room. Some guests are allergic so this is a necessity that comes with a fee. We hope we can welcome you back again soon.

Maria, we're glad you enjoyed a wonderful visit with us. We hope we get to welcome you back again soon. Happy New Year!

Jill, thank you kindly for choosing to stay with us. If there's anything we might do to earn that extra star, please reach out and let us know. Thank you!

Kyler, thanks for sharing your rating and for recommending our hotel to others. We hope we can welcome you back again soon.

Beth, thank you so much for rating your stay with us. We hope we can serve you again in the near future. All our best!

Susan, thank you so much for letting us know you had a great experience with us. We enjoyed serving you and hope we can welcome you back again soon.

Todd, thanks for the thoughtful feedback. We're glad you enjoyed your visit and can recommend us to others. We'll share your feedback on the potato offering with the management team. We hope to welcome you back again soon for another excellent stay.

Kwok Meng, thank you so much for choosing to stay with us and for recommending our hotel to others. We hope that next visit will be here soon! Happy New Year!

Natalia, thanks for rating your stay and for recommending our hotel to others. We hope we get to serve you again soon.

Kyla, thank you so much for rating your stay and for recommending our hotel to others. We hope we can welcome you back again soon.

Kenneth, thank you kindly for rating your stay and for recommending our hotel to others. We hope we get the pleasure of serving you again soon. All our best!

Sherie, thanks so much for taking your valuable time to rate your stay with us. We hope we can welcome you back again soon.

Greg, thank you so much for your rating and for recommending our hotel to others. We hope we can serve you again soon. Happy holidays!

Ferdinand, thanks so much for letting us know you enjoyed your experience with us and the location was convenient, the property was clean and room was comfortable. We hope we can welcome you back again soon.

Shara, thanks for sharing your rating. We're disappointed to see the visit wasn't ideal. Can you kindly give us additional feedback so we know where we fell short? We hope to hear from you!

Joann, thanks for sharing your feedback. We're sorry to hear the heater made a sound each time it came on. When you stay with us again, we'd be happy o have you change rooms or check into the issues so let us know of any problems while you're here. We hope we can serve you again. Again, thanks for taking your time to share!

Aleda, thanks for choosing to stay with us. We hope we can see you again in the near future. All our best!

Hi Dan, thank you so much for sharing your rating and for staying with us. We hope we can welcome you back again soon.

Hey Beth, thank you so much for rating your stay and choosing to stay with us. We hope we get the pleasure of welcoming you back again soon.

Andrew, thank you for sharing your feedback and letting us know you enjoyed the room set up and the decor at our hotel. We can't thank you enough for recommending and hope we can welcome you back again soon.

Nubia, thank you so much for sharing your feedback We're sorry to hear that there was miscommunication during your booking. Please let us know of any issues while you're here, and we'll do our best to correct them. Thank you again!

Hi! Thanks for rating your stay and recommending our hotel. We hope we can serve you again in the near future.

Lara, thanks for recommending our hotel. From the complimentary breakfast to the room, we're glad you had a great experience. We hope we can welcome you back again in the near future.

Stephanie thank you kindly for rating your stay and recommending our hotel to others. We hope your travels bring you back our way again soon.

Hi William, thank you for sharing feedback from your stay with us. We appreciate your kind words about our new hotel. We hope your travels will bring you back our way again soon! We can't wait to see you!

Marie, thanks for choosing to stay at our hotel and for rating your experience here. We hope we get to see you back again soon.

Jose, thank you so much for sharing your 5* rating and for recommending our hotel to others. We hope we can welcome you back again soon.

Shani, from check in to check out, we're glad you enjoyed our friendly service and the experience. We can't wait to serve you again in the near future.

Rob, thank you so much for allowing us to serve you during your recent visit. We're glad you enjoyed our new hotel and the complimentary breakfast. We hope we can welcome you back again soon.

Sharon, thank you for staying one night with us. We're glad you found a comfortable, quiet place to rest and relax. We hope you'll return again in the near future.

Jacquee, thank you so much for sharing your rating and for recommending our hotel to others. We hope we can welcome you back in the near future.

Vickie, thank you so much for sharing your feedback and for staying with us. We're sorry for any miscommunication with the pet fee that is charged when furry friends stay at our hotel. The pet fee is based off the additional labor it takes to turn over the room. Hair and pet dander are life threatening to some so we spend several hours deep cleaning the room to get it back to original status. We treat all pet rooms the same since we aren't always aware of which type of animal or pet dander may be present. I hope this clarifies. Please reach out should you need any further help. We will share this with the team and remind them of this. The information is included on the website. Again, thank you!

Rita Jane, we're delighted your stay with us was worth recommending. We work hard to make that happen so thank you for sharing. Our mountain views are gorgeous, and we're delighted you could experience that. We hope we can serve you again soon.

Kathryn, we're delighted you chose to stay with us, and although there were some bumps during the visit, we were able to make some quick corrections to make it better. Thanks for your patience. We hope we get the opportunity to welcome you back again.

Michael, thank you so much for sharing your 5* rating. We're glad you enjoyed your experience and can recommend us to others. We hope we can welcome you back again soon.

Vanessa, thanks for recommending our hotel and for choosing to stay with us. We hope that next visit is just around the corner.

Steven, many thanks for choosing to stay with us, and we're happy you enjoyed the experience enough to recommend us to others on hotels.com. Thank you! Please come see us again soon.

Spencer, thank you so much for choosing to stay with us. We're glad you enjoyed your visit, and we hope we can welcome you back again in the near future. Have a great week!

William, we're disappointed to see that your stay with us wasn't better. We're typically known for the amazing experiences we provide our guests. We'll share this with the team and use it as a coaching tool! We also apologize for the broken equipment that is waiting to be fixed. We hope you'll give us another opportunity to shine.

David, thank you so much for sharing your feedback. We're glad you enjoyed your stay, but we're sorry for any issues with the board. If you stay with us again, and we hope you will, please let us know of any issues while you're here so we can correct then immediately. Have a great week!

Sharon, we're glad you enjoyed a wonderful stay with us. The view of the mountains is pretty spectacular, and we're delighted you appreciated it too. We hope we can serve you again in the near future.

Nancy, thank you for choosing to stay with us. We're sorry for any noise disturbances along State Street during your stay. We're glad you stayed, and we hope that next visit with us will be better. All our best!