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Reviews of Hampton Inn & Suites Salt Lake City-University/Foothill Dr

2.5 out of 5
Hampton Inn & Suites Salt Lake City-University/Foothill Dr
1345 Foothill Dr, Salt Lake City, UT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 972 reviews" "
Rating 8 - Good. 251 out of 972 reviews" "
Rating 6 - Okay. 76 out of 972 reviews" "
Rating 4 - Poor. 24 out of 972 reviews" "
Rating 2 - Terrible. 12 out of 972 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location. Its very convenient, but also quiet and secluded. The people were great, and breakfast was really good. Id love to come back next time im in slc.
Stayed 4 nights in May 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 15 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what makes this property awesome! Always very friendly and take the time to make sure that your experience staying with them is always top-notch. It’s not an outstanding hotel but it’s the service that makes this a good choice. Plus the fresh cookies at the front desk is always a plus!
Stayed 3 nights in Apr 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 15 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stac was very friendly and helpful. All areas of the hotel were very clean. The beds were really comfortable too. The facilities had not been recently updated and were tired.
Stayed 3 nights in Apr 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 30 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin guy was super professional and friendly
Stayed 1 night in Apr 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, nice location.
Stayed 1 night in Apr 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, staff was very attentive and friendly
Stayed 3 nights in Apr 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 30 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

lawrence

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like being charged the incidentals deposit by mistake twice, once checking in, then again after checking out, which I had to call to resolve and get a refund for both times.
Stayed 3 nights in Apr 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay! It was the perfect distance from the University of Utah where our child attends. I love the little amenities they have and the adorable coffee cups. The breakfast was amazing and exactly what I needed.
Stayed 1 night in Apr 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 8 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is tucked into a tight space behind strip-mall like businesses on a main road. It still manages to provide ample space for its guests -- space that includes clean comfortable rooms, up-to-date fixtures, and an attractive common area. Breakfast is by-the-book, nothing special, and the front-desk staff inattentive and bored. It seemed expensive for what it offered, but I do not know the SLC market.
Stayed 2 nights in Mar 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 1 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 27 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Kara

Liked: Property conditions & facilities
Disliked: Cleanliness
I never leave reviews but the bathroom in our room was so gross I have to give everyone a heads up. There were little hairs on the floor, black and red mold and grime in every corner of the shower, inside and outside, green stuff on the shower head which then shot water in every different direction. The room was small and not well lit, mismatched furniture, stains on the chair and bench, many of the pictures hung crooked on the wall. So weird! The property is clean, easy parking and very convenient to the University of Utah. But for the price I paid I would not stay here again.
Stayed 3 nights in Mar 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 30 Apr 2024
We're sorry to hear that you were unsatisfied with your stay with us. We'll use your feedback to make us better. If you would like to discuss further, you can always reach out to us at 801-583-3500.

10/10 Excellent

Boping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 13 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 4 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Travis

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Nice out of the way place. No heavy traffic
Stayed 2 nights in Feb 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 4 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location are excellent and always take great care and providing the best service possible.
Stayed 2 nights in Feb 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 4 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elaine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed there multiple times . It is close to Huntsman Cancer Institute and always feels comfortable to come back to and unwind. Has a great littoe "store" to purchase snacks, frozen dinners, other items. Love they have a microwave and fridge in the room
Stayed 2 nights in Feb 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 23 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kathie

Travelled with family
Liked: Cleanliness, staff & service
Great stay. Only issue was shower was very low pressure and not as hot as I like them
Stayed 3 nights in Feb 2024
Response from Hampton Inn & Suites SLC University/Foothill staff on 23 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible
Stayed 1 night in Feb 2024
Response from Hampton Inn & Suites SLC Front Desk on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kajita C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hampton Inn & Suites SLC Front Desk on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mark, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When driving into this hotel, it may be easier to see the Verizon sign than the hotel sign. There is some covered parking, which is useful during icy or hot weather. I stayed two nights for leisure during the Sundance Festival. Other guests looked like they were also attending Sundance. Everything in the hotel worked! My room was quiet because it was on the top floor and faced east away from the road and toward the mountains.
Stayed 2 nights in Jan 2024
Response from Hampton Inn & Suites SLC Front Desk on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kelly

Stayed 1 night in Jan 2024
Response from Hampton Inn & Suites SLC Front Desk on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people work here and very helpful with anything that you need. Good customer service. Very nice place to stay.
Stayed 1 night in Dec 2023
Response from Hampton Inn & Suites SLC Front Desk on 9 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn & Suites SLC Front Desk on 15 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Hampton Inn & Suites SLC Front Desk on 11 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gwynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
It was relaxing after a stressful Drive and doctor appointment.
Stayed 1 night in Dec 2023
Response from Hampton Inn & Suites SLC Front Desk on 11 Dec 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Hampton Inn & Suites SLC Front Desk on 5 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Teri

Travelled with family
Stayed 3 nights in Nov 2023
Response from Hampton Inn & Suites SLC Front Desk on 20 Nov 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Andrew

Stayed 2 nights in Oct 2023
Response from Hampton Inn & Suites SLC Front Desk on 16 Nov 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, amenities
Great location if visiting the Hogle Zoo. But if booking through Travelocity your room won’t be as nice as the other rooms.
Response from Hampton Inn & Suites SLC Front Desk on 15 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked how the room was set up including having a regular size hair dryer. They had a great little snack room where you could purchase items (including microwave dinners)f you just wanted a little something. Staff very friendly. Really great experience.
Stayed 1 night in Nov 2023
Response from Hampton Inn & Suites SLC Front Desk on 13 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alex

Stayed 1 night in Nov 2023
Response from Hampton Inn & Suites SLC Front Desk on 5 Dec 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Harvey, ALPINE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose due to proximity to University of Utah/ Very nice facility, quiet
Stayed 1 night in Nov 2023
Response from Hampton Inn & Suites SLC Front Desk on 13 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Hampton Inn & Suites SLC Front Desk on 13 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Hampton Inn & Suites SLC Front Desk on 13 Nov 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Giving recommendations and suggestions. They were pleasant and friendly whenever we encountered them. Would definitely return to this hotel.
Stayed 3 nights in Oct 2023
Response from Hampton Inn & Suites SLC Front Desk on 2 Nov 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Chenling

Disliked: Cleanliness, property conditions & facilities
Bath& sink drain slow running. Dirty Furniture. Strong chemical cleaner smell
Stayed 1 night in Oct 2023
Response from Hampton Inn & Suites SLC Front Desk on 30 Oct 2023
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hampton Inn & Suites SLC Front Desk on 30 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wiley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hampton Inn & Suites SLC Front Desk on 30 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Laurel

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms need updated, shower was poor, and the beds are awful
Stayed 2 nights in Oct 2023
Response from Hampton Inn & Suites SLC Front Desk on 30 Oct 2023
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
The hotel is conveniently close to downtown.
Stayed 3 nights in Oct 2023
Response from Hampton Inn & Suites SLC Front Desk on 30 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jacqueline Z.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hampton Inn & Suites SLC Front Desk on 30 Oct 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alex

Stayed 1 night in Sep 2023
Response from Hampton Inn & Suites SLC Front Desk on 29 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Will stay here when I visit Salt Lake City again.
Response from Hampton Inn & Suites SLC Foothill on 12 Sept 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lucinda, Louisville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick night in Marshall on way to Houston.
Stayed 1 night in Jul 2023
Response from Hampton Inn & Suites SLC Foothill on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Karen L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a good choice for us in terms of location and surrounding restaurants and services.
Stayed 2 nights in Sep 2023
Response from Hampton Inn & Suites SLC Foothill on 11 Sept 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hampton Inn & Suites SLC Foothill on 5 Sept 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Michael

Stayed 1 night in Aug 2023
Response from Hampton Inn & Suites SLC Front Desk on 29 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hampton Inn & Suites SLC Foothill on 5 Sept 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, need more handicap bars in the shower. Also need more chairs!
Stayed 1 night in Aug 2023
Response from Hampton Inn & Suites SLC Foothill on 5 Sept 2023
Thanks for staying with us. We appreciate your feedback!