Dining

Reviews of Hampton Inn Salt Lake City - Downtown

2.5 out of 5
Hampton Inn Salt Lake City - Downtown
425 S 300 W, Salt Lake City, UT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 696 out of 1001 reviews" "
Rating 8 - Good. 249 out of 1001 reviews" "
Rating 6 - Okay. 31 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 6 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations for a great price.
Stayed 1 night in May 2024

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and convenient
Stayed 1 night in May 2024
Response from Marci J on 20 May 2024
Matt, we're glad you had a nice stay at our hotel and found it to be clean and convenient. We hope we can welcome you back again in the near future. Have a wonderful week!

8/10 Good

Denise

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Marci J on 12 May 2024
Denise, thank you kindly for rating your stay and for recommending our hotel to others. If there's anything we might do to earn that extra star, please reach out. All our best until we see you again!

10/10 Excellent

Sila

Liked: Cleanliness, amenities
Nice and breakfast was great front desk Reception was friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Marci J on 29 Apr 2024
Sila, thank you for sharing your feedback and for letting us know you enjoyed your visit to our hotel. We enjoyed serving you and are glad you had a great experience. We hope that next visit will be just around the corner. All our best!

10/10 Excellent

Holly, Boise

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Marci J on 24 Apr 2024
Hello Holly, thank you for sharing your 5-star rating and for recommending our downtown Salt Lake City hotel to others. We hope we can serve you again in the near future.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the hotel clean. Staff very nice. I also was pleasantly surprised with the condition of the gym
Stayed 4 nights in Apr 2024
Response from Marci J on 14 Apr 2024
Justin, thank you for sharing your feedback with us, and we're glad you chose to stay here. The gym is wonderful, and we're thrilled you were pleasantly surprised by its condition and what we have to offer. We hope we can serve you again.

8/10 Good

JULIA

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Marci J on 14 Apr 2024
Julia, many thanks for rating your stay with us. We hope we can welcome you back again soon for another amazing experience in Salt Lake City. If there's anything we might do to earn that extra star, please reach out while you're here.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice room. A little noisy.
Stayed 1 night in Apr 2024
Response from Marci J on 14 Apr 2024
Cynthia, thank you so much for choosing to stay with us. We're thrilled you enjoyed a nice, clean stay and apologize for any issues with noise. We hope we can serve you again.

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, comfy room, enjoyed the indoor pool and hot tub. Nice breakfast offering in the morning.
Stayed 1 night in Apr 2024
Response from Marci J on 14 Apr 2024
Nicole, we're glad you enjoyed a comfortable stay and enjoyed the pool and hot tub while you were here. We hope we can welcome you back again soon. All our best!

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Marci J on 14 Apr 2024
Hi Anna, thank you for sharing your rating with us. We enjoyed serving you and hope we can earn that extra star when you visit again. Have a wonderful day!

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. I liked the 24hr gym and pool
Stayed 2 nights in Mar 2024
Response from Marci J on 14 Apr 2024
Miguel, we're thrilled you enjoyed a quick check-in experience and liked the gym and pool at our hotel. We hope we get the pleasure of welcoming you back again soon.

10/10 Excellent

Jameson, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay close to everything.
Stayed 1 night in Mar 2024
Response from Marci J on 14 Apr 2024
Jameson, thank you for choosing to stay with us while in downtown Salt Lake City. We know there are many choices so we appreciate that! We hope we get to serve you again in the near future.

10/10 Excellent

Robert, Oro Valley

Liked: Cleanliness, staff & service, property conditions & facilities
If you’re conducting business downtown- it’s close enough to walk or a short walk to the tram which can easily expand your ability to travel without a car.
Stayed 4 nights in Mar 2024
Response from Marci J on 24 Mar 2024
Robert, thanks for recommending our hotel for other business travelers. Whether you're in downtown Salt Lake City for business or pleasure, our location can't be beat. We hope we can serve you again.

8/10 Good

Cheryl

Stayed 1 night in Mar 2024
Response from Marci J on 14 Apr 2024
Cheryl, many thanks for sharing your rating and for recommending our hotel to others. We hope we can serve you again in the near future here at our downtown Salt Lake City hotel.

10/10 Excellent

Maley

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay the room, pool area everything was very clean. The staff and breakfast was great too!
Stayed 1 night in Mar 2024
Response from Marci J on 24 Mar 2024
Maley, thank you so much for letting us know you enjoyed your stay at our hotel. We're glad the room pool, our team and breakfast were great. We hope to serve you again soon.

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy was super friendly and
Stayed 1 night in Mar 2024
Response from Marci J on 24 Mar 2024
Josh, thank you for taking the time to share your experience at our home. We're glad our front desk team member was friendly and welcoming. We hope we can welcome you back again in the near future.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
good value for money
Stayed 4 nights in Mar 2024
Response from Marci J on 24 Mar 2024
Christine, thank you for choosing to stay with us and for letting us and others know it's a good value for the money. We hope we can serve you again in the near future.

10/10 Excellent

Laurie

Stayed 1 night in Mar 2024
Response from Marci J on 14 Apr 2024
Laurie, thank you for sharing your five-star rating and for allowing us to serve you while in downtown Salt Lake City. We hope we can welcome you back again soon.

8/10 Good

Ann

Travelled with family
Food is always less than desire able. Hotel was decent.
Stayed 1 night in Feb 2024
Response from Marci J on 3 Mar 2024
Ann, thank you so much for choosing to stay with us. We're sorry out complimentary breakfast wasn't to your expectations. We'll share this with the team. We hope we can serve you again.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms and common area were very clean. This hotel also had caffeine free herbal tea in the lobby which we enjoyed. We had a small issue / question about our television, and a staff member very promptly came and helped us.
Stayed 4 nights in Feb 2024
Response from Marci J on 3 Mar 2024
Janet, thank you for leaving your feedback and for letting us know how we did. We enjoyed serving you and hope we can welcome you back again for another wonderful stay.

10/10 Excellent

Genene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, would stay here again.
Stayed 1 night in Feb 2024
Response from Marci J on 3 Mar 2024
Genene, we're glad your stay with us was nice. We're honored when we know our guests would choose to stay with us again so thank you for sharing. We can't wait for that next visit.

10/10 Excellent

Paul, Corryton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Near everything in Salt Lake City.
Stayed 3 nights in Feb 2024
Response from Marci J on 26 Feb 2024
Paul, we're delighted you had a great stay with us in our downtown Salt Lake City hotel. We hope we can welcome you back again soon for another amazing experience.

8/10 Good

Jen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Marci J on 26 Feb 2024
Jen, thank you for rating your stay with us. We appreciate the time you've taken to share and recommend us to others. We hope we can serve you again soon.

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and clean room.
Stayed 1 night in Feb 2024
Response from Marci J on 26 Feb 2024
Renato, thank you so much for allowing us to serve you. We're glad you enjoyed an excellent experience and appreciated the clean room. We hope we can serve you again in the near future.

10/10 Excellent

Farrah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jan 2024
Response from Marci J on 26 Feb 2024
Farrah, thank you for letting us know you had a great stay with us. We're thrilled you took the time to recommend us to others. We can't wait for that next visit.

10/10 Excellent

Kyle

Stayed 1 night in Feb 2024
Response from Marci J on 24 Mar 2024
Kyle, thank you for taking your time to recommend our hotel to others. We hope we can welcome you back for another 5* experience again soon. Have a happy week!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Marci J on 16 Feb 2024
Jason, thanks for rating your stay and for recommending our hotel to others. We hope we can welcome you back again soon.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport - ok for short stay
Older hotel but looks to have been renovated. Accommodations were good. The only complaint we have is there’s a lot of construction going on around the area. A little noisy.
Stayed 1 night in Feb 2024
Response from Marci J on 16 Feb 2024
Tamara, thank you so much for choosing to stay with us in downtown Salt Lake City. Yes, we're close to the airport and the downtown business and entertainment areas. There is construction in the nearby area as SLC continues to improve. We apologize for any noise associated with that, and we look forward to new changes. We hope you'll choose to stay with us again.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Marci J on 26 Feb 2024
James, thank you so much for choosing to stay with us and for rating your stay. We hope we can welcome you back again soon. All our best!

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Feb 2024
Response from Marci J on 16 Feb 2024
Jodi, we're appreciative of your review and are glad the location of our hotel worked well for you. If there's anything we might do to improve your next visit, please reach out while you're here. All our best!

10/10 Excellent

hailey, idaho falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nowhere right by to eat quick, was accosted by numerous homless and drunk citizens at the gas station across the street. Scary!
Stayed 1 night in Feb 2024
Response from Marci J on 16 Feb 2024
Hailey, thank you so much for choosing to stay with us. We're appreciative! We're sorry you were approached by homeless and others in the area. We continue to work with the city to approach any issues in the downtown Salt Lake City area. We hope you'll stay with us again.

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how clean and updated it all was. I was very impressed. The staff was very sweet and attentive as well.
Stayed 2 nights in Jan 2024
Response from Marci J on 4 Feb 2024
Adriana, thank you so much for sharing your review and feedback with us and others. We aim to impress all of our guests so thank you for being one of them. It would be our honor to serve you again in the near future. All our best!

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
.
Stayed 1 night in Feb 2024
Response from Marci J on 16 Feb 2024
Jason, thank you so much for rating your stay and for recommending our downtown Salt Lake City hotel. We hope we can welcome you back again soon.

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
convenient location to the convention center and great coffee
Stayed 3 nights in Jan 2024
Response from Marci J on 4 Feb 2024
Elizabeth, thank you so much for sharing your feedback and for recommending our downtown Salt Lake City hotel. Our proximity to the convention center is ideal for so many of our guest. We're glad the coffee was great too. :) We hope we can serve you again.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and easy to navigate. Parking was free! Breakfast was good. Staff was friendly. Location was convenient.
Stayed 1 night in Dec 2023
Response from Marci J on 4 Feb 2024
Deborah, thank you so much for allowing us to serve you in our downtown Salt Lake City hotel. Whether you were here for business or pleasure, we hope we can welcome you back again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only good things
I have only good things to say about the hotel staff. I was amazed that I called in the middle of the night to ask if there was a microwave I could use. They said they could bring me one right to my room. And they did! The toilet wouldn't flush at one point and when we told them, they sent someone right away to fix it. By the time we were done with breakfast, it was already fixed and gave us no further problems. The hotel is clean and staff seem to want to help you. Complimentary breakfast is nice. There is even a cup measurer for the waffle station. It's the details that count!
Stayed 3 nights in Jan 2024
Response from Marci J on 27 Jan 2024
Thank you so much for all of your kind words about our team and your experience here. We will share this! We enjoyed serving you and are grateful that all the details made up for an amazing stay. Thank you! Thank you! We hope we can welcome you back again soon.

10/10 Excellent

MARK, KENT

Liked: Cleanliness, staff & service, property conditions & facilities
Caffee Molise was some of the best Italian food I've ever had. Recommend it, as your staff did, from the front desk.
Stayed 1 night in Jan 2024
Response from Marci J on 27 Jan 2024
Mark, thank you for sharing your feedback about the recommendation from our team for Cafee Molise. We're glad you enjoyed it. :) We hope we can serve you again soon.

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Very clean and comfy beds. Breakfast had a really good selection of food. Very friendly.
Stayed 1 night in Jan 2024
Response from Marci J on 27 Jan 2024
Tami, thank you so much for visiting our hotel and for allowing us to serve you. We're glad the visit was clean, comfortable and the breakfast was delicious. We hope we can serve you again in the near future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Always a good stay at Hampton!
Stayed 1 night in Jan 2024
Response from Marci J on 18 Jan 2024
Linda, thanks for your loyalty to Hampton Inn. We're so glad we got to serve you and hope we can welcome you back again soon. All our best!

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying her and everything was great! From comfort to cleanliness. Breakfast options are goid too.
Stayed 1 night in Jan 2024
Response from Marci J on 18 Jan 2024
Ryan, thank you kindly for staying with us a second time. We're glad everything was great and you could recommend us to others. We hope we can serve you again in the near future.

2/10 Terrible

dan, Jerome

Stayed 1 night in Jan 2024
Response from Marci J on 4 Feb 2024
Dan, thank you for sharing your rating. We're disappointed to see that it wasn't better as we aim to provide an excellent experience to all of our guests. Without feedback, it's difficult to look at what needs to be improved. Can you kindly share more information with us? We hope to hear from you!

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So impressed. We stopped here on a family road trip for the night and not only was every staff member we encountered so kind and helpful but the hotel itself was so clean and nice. The beds were incredibly comfortable and the breakfast had so many options to choose from. Would stay here every time we come back to Salt Lake.
Stayed 1 night in Jan 2024
Response from Marci J on 18 Jan 2024
Andrea, we're honored by your comments and are excited to share them with the team. We're glad you also stopped here on your family road trip and hope that next visit to Salt Lake will be here soon! Happy New Year!

6/10 Okay

Manuel

Travelled with family
Liked: Property conditions & facilities
Toilet door lock is really unsafe especially for family with child, my finger got stucked twice, other than that good service and near to mall area.
Stayed 2 nights in Jan 2024
Response from Marci J on 18 Jan 2024
Manuel, thank you kindly for your feedback. We'll share your comments with the team as they appreciate what our guests have to say about their experiences. We hope we can welcome you back again soon.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well stocked room. Easy and free parking. Pleasant staff. Breakfast 6-10.
Stayed 1 night in Dec 2023
Response from Marci J on 8 Jan 2024
Deborah, thanks for recommending our hotel with some helpful feedback for others. We can't thank you enough and hope we can welcome you back again soon for another amazing experience in downtown Salt Lake City.

10/10 Excellent

Eun Young

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marci J on 4 Feb 2024
Eun, thank you kindly for sharing your rating and for recommending our hotel to others. We can't thank you enough and hope we can serve you again in the near future. Have a great week!

10/10 Excellent

Laura, ORANGE

Stayed 2 nights in Dec 2023
Response from Marci J on 31 Dec 2023
Laura, many thanks for sharing your 5* rating. We're glad you enjoyed your experience at our hotel and can recommend us to others. We hope this new year brings you health, happiness and another visit our way.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, room comfort
Solid
Good clean, comfortable stay. Really good value for money, great location.
Stayed 2 nights in Dec 2023
Response from Marci J on 31 Dec 2023
charles, thank you for letting us know you enjoyed a clean, comfortable visit at our hotel. We enjoyed serving you and hope this new year brings another visit our way.

10/10 Excellent

mahat

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Marci J on 31 Dec 2023
Mahat, thank you so much for sharing your rating and recommending our hotel. We hope we can welcome you back again during 2024. Happy New Year!

10/10 Excellent

Joan

Stayed 1 night in Oct 2023
Response from Marci J on 31 Dec 2023
Joan, many thanks for sharing your rating and recommending our hotel. We can't thank you enough and hope we can welcome you back again soon.

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and property was very comfortable.
Stayed 1 night in Nov 2023
Response from Marci J on 13 Dec 2023
Melody, we're delighted you enjoyed your stay with us. We enjoyed serving you and hope we can welcome you back again soon for another comfortable stay.