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Reviews of Comfort Inn & Suites Salt Lake City Airport

2.5 out of 5
Comfort Inn & Suites Salt Lake City Airport
202 N Jimmy Doolittle Rd, Salt Lake City, UT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 875 out of 1293 reviews" "
Rating 8 - Good. 259 out of 1293 reviews" "
Rating 6 - Okay. 77 out of 1293 reviews" "
Rating 4 - Poor. 35 out of 1293 reviews" "
Rating 2 - Terrible. 47 out of 1293 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emily J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk at the front desk was not the friendliest. I had to call twice for the shuttle to come pick me up at the airport. The property was clean and well maintained. Great blackout curtain. Great breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy access to get on the freeway.
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria, Rancho Cucamonga

Travelled with family
Liked: Amenities
Very clean property.
Stayed 1 night in May 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Amenities
Convenient to airport and freeway. Quiet and comfortable
Stayed 1 night in May 2024

8/10 Good

Li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to airport
Stayed 1 night in Apr 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby to the airport. Confi beds.
Stayed 1 night in Feb 2024

8/10 Good

Amy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good overnight stay, great breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Jeremy Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub was out of service, pool was cold. The breakfast was really good!
Stayed 2 nights in Feb 2024

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Tamara

Travelled with partner
Large, clean room. Fast check-in, with welcome from the neighborhood duck!
Stayed 1 night in Apr 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely pleased with this Comfort Inn. The ones on the East Coast are not my first choice as they are not maintained to my standard. We just needed a night near the airport in Salt Lake City. The rains were excellent, so I took a chance and i was extremely vapor!
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff!
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and quite.
Stayed 1 night in Apr 2024

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute reservation before a flight. Great room at a good price!
Stayed 1 night in Apr 2024

10/10 Excellent

MARY JO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. Clean facility and comfortable bed, convenient location to the airport. Staff very friendly and attentive. Nice breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Zach

Stayed 7 nights in Apr 2024

10/10 Excellent

Helen, Broomfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean close to downtown and the airport
Stayed 3 nights in Apr 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, clean, friendly front desk staff member. Check in was smooth.
Stayed 1 night in Apr 2024

10/10 Excellent

Rebekha

All great
Stayed 1 night in Apr 2024

10/10 Excellent

Connie, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kari

Stayed 1 night in Apr 2024

8/10 Good

megan

Liked: Cleanliness, amenities, property conditions & facilities
There was anyone at the desk. I had to go looking for someone every time. We had a pizza stolen my room 406. Not that is the hotels problem. When I came down to get the pizza from door dash the front desk worker said it had been eaten before I even opened my mouth to ask if it was left at the desk. Then lied that is was delivered hours before it was. Very unprofessional and makes you feel unsafe.
Stayed 4 nights in Apr 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who cooked breakfast was amazing. It was the best breakfast we have had at a hotel! The lady who checked us in was so friendly and kind. Even the folks cleaning the rooms were very friendly and courteous when we encountered them. Excellent stay and awesome employees!!!
Stayed 1 night in Apr 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is the comfort of the bed. I suffer from a very bad back that required surgery. The bed is too hard for my condition. I sleep on a i comfort foam mattress that also has an adjustable bed frame. So, it would be nice if the chain properties could offer something similar for those of us with bad backs. Or at least a foam medium soft mattress.
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Mar 2024

6/10 Okay

Hilarie

The room was clean. The lobby and breakfast area was nice. The shower had no hot water, and the fridge in the room was so loud! It was squeaking all night.
Stayed 2 nights in Mar 2024

10/10 Excellent

juliana

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

David, Seattle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Slow shuttle otherwise great value
Stayed 1 night in Mar 2024

10/10 Excellent

Leisa

Stayed 4 nights in Mar 2024

10/10 Excellent

Robert

Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax between flights in and out of SLC. Convenient location, great hotel.
Stayed 1 night in Mar 2024
Response from Todd on 15 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Salt Lake City Airport. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

marlena

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, decent rooms, quiet
Stayed 4 nights in Mar 2024
Response from Todd on 15 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Salt Lake City Airport. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Scott, Northglenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 2 nights in Mar 2024
Response from Todd on 15 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Salt Lake City Airport. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

2/10 Terrible

Bre

Disliked: Staff & service
Wasn’t able to make it due to weather conditions. I needed the hotel to mark us as cancelled (which we were) and they refused and kept us as a no show and now our travel insurance won’t cover the expenses. The girl we initially spoke with said it was possible to get a refund too but the manager refused. Won’t be booking this hotel again.
Stayed 1 night in Mar 2024

10/10 Excellent

Jose Miguel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, clean. Good pricing and comfortable suites
Stayed 1 night in Feb 2024
Response from Todd on 15 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Salt Lake City Airport. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

bryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always Love staying here. I travel to Salt Lake quite a bit from Nevada and this is where we stay always now. Super clean, gym and pool are nice, and the Continental breakfast is great too. Ana, one of the housekeepers is super nice and always so friendly while keeping up with her duties around the hotel.
Stayed 2 nights in Feb 2024
Response from Todd on 15 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Salt Lake City Airport. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable!
Stayed 1 night in Feb 2024
Response from Todd on 15 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Salt Lake City Airport. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Todd on 15 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Salt Lake City Airport. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Dakota

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Utah branch is less than 1 1/2 mile from this property. It is very clean and convenient, and I suggest all of my team to consider this location when traveling to this branch.
Stayed 3 nights in Feb 2024

8/10 Good

Jactniel

Liked: Staff & service, amenities, property conditions & facilities
The property itself was pretty nice. Quiet, almost serene with a good view of the mountains in the distance. It is a bit distant from shopping areas and other places to eat though, but it is alot closer to the airport as well, with pretty reliable shuttle transportation(as long as you notify them). The place was clean, didnt smell bad, and they had a good breakfast. The room I stayed in was a generous size, nice large bed with a nice bathroom to boot. Water was soft I think, which felt like you never really got anything off. Overall, for the amenities, room size, breakfast, and friendly staff, definitely a solid pick. Would recommend.

10/10 Excellent

matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in front desk was pleasant in afternoon on Friday. However there were a few times we would walk past front desk late in evening and morning when their were guests waiting and no one to be found. Hotel is nice and new beds were very comfortable
Stayed 1 night in Feb 2024

8/10 Good

Kaiden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Stacy

Close to airport, shuttle, nice breakfast and laundry services.
Stayed 1 night in Feb 2024

4/10 Poor

Benjamin T, knoxville

Stayed 1 night in Feb 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
This was a great place to stay! Staff was VERY friendly and helpful. The room was clean and comfortable - the only suggestions I have is to place some non-slip adhesives in the bathtub. I think it's because the water was softer, but my daughter and I both slipped in the shower. Breakfast was delicious and our entire experience was top-notch!
Stayed 3 nights in Feb 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay friendly staff quiet location.
Stayed 1 night in Jan 2024

10/10 Excellent

Mindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024