Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Reviews of Comfort Inn & Suites Tooele - Salt Lake City

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 471 out of 699 reviews" "
Rating 8 - Good. 158 out of 699 reviews" "
Rating 6 - Okay. 34 out of 699 reviews" "
Rating 4 - Poor. 20 out of 699 reviews" "
Rating 2 - Terrible. 16 out of 699 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with excellent staff.
Stayed 1 night in May 2024
Response from Hailey Floor Assistant General Manager on 10 May 2024
Dear Todd,Thank you for taking the time to leave us a kind review. We greatly appreciate your feedback. Our staff's goal is to provide outstanding service to all our guests, and we are thrilled to hear that we have succeeded in doing so. We look forward to the opportunity of hosting you again in the future.

10/10 Excellent

Eddy D

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, VERY CLEAN - Braiden the desk clerk was very nice and informative
Stayed 1 night in May 2024
Response from Hailey Floor Assistant General Manager on 10 May 2024
Hello Eddy,Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed your stay and that our commitment to providing a clean environment was evident. We are also thrilled to hear that Braiden was providing excellent service & assisted you during your stay. We hope to welcome you back in the future.

8/10 Good

ROBIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have only 1 complaint. The indoor pool was over chlorinated- my eyes were burning badly. Maybe add some ventilation
Stayed 3 nights in May 2024
Response from Hailey Floor Assistant General Manager on 6 May 2024
Dear Robin,I would like to offer my sincere apologies for the unpleasant incident you experienced while using our indoor pool. I have personally informed our maintenance manager to investigate the issue and ensure it is resolved promptly. I also appreciate you bringing this matter to our attention.We hope that you will stay with us again in the future and enjoy our pool and spa facilities without any inconvenience.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable rooms
Stayed 1 night in May 2024
Response from Hailey Floor Assistant General Manager on 6 May 2024
Hello Lindsey, We are so pleased to hear you had a comfortable stay with us. we hope to host you again in the future.

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hailey Floor Assistant General Manager on 7 May 2024
Hello Max, Thank you for leaving us a review. We hope you had a comfortable stay with us. We look forward to hosting you in the future.

8/10 Good

Anelise

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Hailey Floor Assistant General Manager on 7 May 2024
Hello Anelise, Thank you for providing us with your feedback. We are glad you enjoyed your stay with us, and we hope to see you again soon

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Apr 2024
Response from Hailey Floor Assistant General Manager on 3 May 2024
Hello Yvette, thank you for leaving a kind review. We are so pleased to hear you enjoyed your stay with us. We hope to have you stay again soon. We offer fresh-baked cookies every Tuesday and Thursday.

8/10 Good

John, New York

Liked: Cleanliness, amenities
Nice job
Stayed 5 nights in Apr 2024
Response from Hailey Floor on 19 Apr 2024
Thank you for leaving a review, we are glad to hear you have enjoyed your stay! we hope to have you stay with us again in the future.

4/10 Poor

Summer

Stayed 1 night in Apr 2024
Response from Hailey Floor Assistant General Manager on 3 May 2024
Hello Summer, Thank you for leaving a review. On behalf of the entire staff, I would like to apologize for failing to meet your expectations. we hope to host you in the future. If you have any comments or concerns please reach out, and we can discuss. Have an amazing day!

2/10 Terrible

Austin Van

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
They argued with me about by service dog, trying to charge a $40 fee. Breakfast was supposed to be until 10am but they ended food at 9. Staff was rude and unhelpful.
Stayed 3 nights in Mar 2024
Response from Hailey Floor on 11 Mar 2024
Good afternoon Austin, I was made aware of this situation this morning. The reason you were wrongfully charged the 40 pet fee is that a pet was reported in the room, we had no way of identifying it was a service dog since we weren't made aware of the pet at check-in, this is standard policy. we have issued the refund for the charge, I apologize we were unable to meet your expectations I hope you have a great day.

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hailey on 12 Feb 2024
Thank you for leaving a review, we are glad you enjoyed your stay. We hope to see you again in the future.

10/10 Excellent

Heidy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Bed
It was overall amazing. The blankets did have some random hairs on it but overall all good. Beds and pillows were super comfortable.
Stayed 1 night in Feb 2024
Response from Hailey on 12 Feb 2024
Thank you for leaving a review, We apologize for the hair found on your blanket. but we are glad you overall enjoyed your stay. We hope to see you again in the future.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hailey on 2 Feb 2024
Thank you for taking the time to leave a kind review, glad you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean.
Stayed 3 nights in Jan 2024
Response from Hailey on 29 Jan 2024
Thank you for taking the time to leave a review. We are glad you enjoyed your stay. Hope to see you again soon!

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Jan 2024
Response from Hailey on 22 Jan 2024
Thank you for taking the time to leave a review, we are glad you enjoyed your stay!

10/10 Excellent

WAYNE

Travelled with partner
Room was clean and inviting. Breakfast was very good. Staff was super friendly and accommodating.
Stayed 1 night in Jan 2024
Response from Hailey on 15 Jan 2024
Thank you for taking the time to leave a kind review, we value your feedback. Glad you enjoyed your stay with us! we hope to see you again soon.

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Very noice
Stayed 1 night in Jan 2024
Response from Hailey on 15 Jan 2024
Thank you for taking the time to review your stay with us. We are delighted to hear that you had a great experience and we hope to see you again in the future!

10/10 Excellent

Kent

Liked: Cleanliness
Response from Hailey on 12 Feb 2024
Thank you for leaving a review, we are glad you enjoyed your stay. We hope to see you again in the future.

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Hailey on 4 Jan 2024
Thank you for taking the time to review your stay with us. We are delighted to hear that you had a great experience and we hope to see you again in the future!

10/10 Excellent

Alexis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hailey on 4 Jan 2024
Thank you for taking the time to review your stay with us. We are delighted to hear that you had a great experience and we hope to see you again in the future!

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 9 nights in Dec 2023
Response from Hailey on 4 Jan 2024
Thank you for taking the time to review your stay with us. We are delighted to hear that you had a great experience and we hope to see you again in the future!

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 2 nights in Dec 2023
Response from Hailey on 3 Jan 2024
Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a wonderful stay and we look forward to seeing you again in the future.

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023
Response from Hailey on 3 Jan 2024
Thank you for taking the time to review your stay with us. We are delighted to hear that you had a great experience and we hope to see you again in the future!

10/10 Excellent

Judy, South Jordan

Stayed 1 night in Dec 2023
Response from Hailey on 3 Jan 2024
Thank you for taking the time to review your stay with us. We are delighted to hear that you had a great experience and we hope to see you again in the future!

10/10 Excellent

Yuchuan

Stayed 1 night in Dec 2023
Response from Hailey on 15 Jan 2024
Thank you for taking the time to review your stay with us. We are delighted to hear that you had a great experience and we hope to see you again in the future!

8/10 Good

William

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to find, and had great parking. The staff was friendly and easy to help get checked in. The most frustrating part was that it’s a pet friendly hotel and dogs were barking at about 5:30am next to my room and would not stop for about 30-45 minutes. After a late night it was not how I wanted to wake up.
Stayed 1 night in Dec 2023
Response from Hailey on 18 Dec 2023
Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay. However, we apologize for the inconvenience caused by placing you next to a pet-friendly room. Please let us know on your next visit, and we will ensure that you are placed away from a pet-friendly room.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Convenient to I 80. Just what we needed on our long trip!
Stayed 1 night in Dec 2023
Response from Hailey on 8 Dec 2023
Thank you for taking the time to leave us a review, We are glad you had a comfortable stay with us. We hope to see you again in the future!

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 3 nights in Nov 2023
Response from Hailey on 16 Feb 2024
Thank you for taking the time to leave a review, we are glad you enjoyed your stay. Hope to see you again in the future.

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet clean property.
Stayed 2 nights in Nov 2023
Response from Hailey on 30 Nov 2023
Thank you for taking the time to leave us a kind review, we are glad you enjoyed your stay with us! We hope to see you again in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Staff is friendly. Easy to get in and out
Stayed 1 night in Nov 2023
Response from Hailey on 30 Nov 2023
Thank you for taking the time to leave us a kind review, we are glad you enjoyed your stay with us! We hope to see you again in the future.

10/10 Excellent

Karen, Baton Rouge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with friendly staff. Good eggs, hashbrowns and bacon for breakfast. Need better lighting in bathroom
Stayed 1 night in Nov 2023
Response from Hailey on 29 Nov 2023
Thank you for taking the time to leave us a kind review, glad you enjoyed your stay! Hope to see you again soon!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, helpful and was concerned about making sure everything was to our liking. This applies to the dining room as well as our room.
Stayed 6 nights in Nov 2023
Response from Hailey on 28 Nov 2023
Thank you for taking the time to leave a kind review, we value your feedback. Glad you enjoyed your stay! hope to see you again soon.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hailey on 21 Nov 2023
Thank you for taking the time to leave a kind review. Glad you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Jason

Stayed 1 night in Nov 2023
Response from Hailey on 20 Nov 2023
Thank you for taking the time to leave a kind review, glad you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Sandy

Stayed 1 night in Nov 2023
Response from Hailey on 17 Nov 2023
Thank You for taking the time to leave a kind review. We are glad you enjoyed your stay. See you again soon!

10/10 Excellent

Seloni

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great stay, this is the 3rd time we’ve stayed here and its always been wonderful. the receptionist is the same lady and she is so kind and accomodating, never have any issues and always clean. i love staying here and will only stay here when i am in town.
Stayed 3 nights in Nov 2023
Response from Hailey on 13 Nov 2023
So Glad you enjoyed your stay, See you again soon!

10/10 Excellent

CHRISTOS, Takoma Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hailey on 3 Nov 2023
Thank you for taking the time to leave us a kind review. Glad you enjoyed your stay. come back and see us again.

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hailey on 26 Oct 2023
Glad you enjoyed your stay with us, come back and see us again soon!

10/10 Excellent

Mary

Stayed 1 night in Oct 2023
Response from Hailey on 25 Oct 2023
Glad you enjoyed your stay. Thank you for taking the time to leave us a kind review, come back and see us again!

10/10 Excellent

Judy

Stayed 1 night in Oct 2023
Response from Hailey Floor on 23 Oct 2023
Glad you enjoyed your stay, we hope to see you in the near future!

10/10 Excellent

Natthakan

Travelled with group
Very clean. Staff very nice. Breakfast are great.
Stayed 2 nights in Oct 2023
Response from Hailey Floor on 23 Oct 2023
Thank you for sharing your experience with us, glad you enjoyed your stay. we hope to see you again soon!

10/10 Excellent

David

Business traveller, Travelled with group
Liked: Amenities
A true gem!
Stayed 2 nights in Oct 2023
Response from Hailey Floor on 23 Oct 2023
Glad to hear you enjoyed your stay! Thank you for staying with us. Hope to see you in the near future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from David on 18 Oct 2023
We are happy that you enjoyed your stay with us. We look forward to having you stay with us again soon.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again. Curiously there was no Bible or other scripture in the room. I've never seen that before.
Stayed 2 nights in Oct 2023
Response from David on 18 Oct 2023
We are happy that you enjoyed your stay with us. We are sorry that there was no Bible in the room. We do provide them. Please check with the front desk the next time you stay with us if there is still no Bible in the room.

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Had a great experience. Beds are very comfortable. Rooms are really nice. I like the bad that star right a little cute note welcoming you to your stay. Staff was very helpful and friendly.
Stayed 2 nights in Oct 2023
Response from David on 10 Oct 2023
We are glad that you had an enjoyable and comfortable stay with us. Our staff is always available to make each guest feel relaxed and ready to start each day right. We hope to see you again soon.

8/10 Good

Brian

Stayed 1 night in Oct 2023
Response from Hailey on 30 Oct 2023
Glad you enjoyed your stay, come back and see us again soon!

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay was comfortable for our family of six. We had 2 queen (comfortable!) beds and a pull out sofa in our room. Breakfast was nice and long hours from 6-10, grab and go pastries or hot options as well.
Stayed 1 night in Oct 2023
Response from David on 9 Oct 2023
We are happy that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Fiorani, LAVAL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Oct 2023
Response from David on 9 Oct 2023
We are happy that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Excellent

Margaret

Stayed 1 night in Sep 2023
Response from David on 2 Oct 2023
We are glad that you had a great stay with us. We look forward to seeing you again soon.

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfort Inn: nice bedding, nice property, clean, quiet, and nice breakfast.
Stayed 1 night in Sep 2023
Response from David on 2 Oct 2023
We are glad to you had a great stay with us, and that you were able to enjoy some of our nice amenities, such as the beds and breakfast. We hope to see you again soon.