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SureStay by Best Western Salt Lake City Downtown

2.0 star property
Hotel with free breakfast, near City Creek Center

Choose dates to view prices

City Creek Inn & Suites, in the heart of Salt Lake City, offers a welcoming retreat with practical amenities. Enjoy a free breakfast buffet, on-site laundry, and a seasonal outdoor pool. In-room WiFi keeps you connected, while the staff earns praise for their helpful service.

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Pet-friendly
The current price is AU$164
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Pillow-top bed
Frette Italian bed sheets
Down duvet
Premium bedding
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Pillow-top bed
Frette Italian bed sheets
Down duvet
Premium bedding
Hydromassage showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Pillow-top bed
Frette Italian bed sheets
Down duvet
Premium bedding
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1009 S Main St, Salt Lake City, UT, 84111

What's nearby

  • Liberty Park - 15 min walk - 1.3 km
  • Salt Lake Community College - 16 min walk - 1.4 km
  • Eccles Theater - 4 min drive - 2.5 km
  • Salt Palace Convention Center - 4 min drive - 2.5 km
  • City Creek Center - 4 min drive - 2.9 km

Getting around

  • North Temple Bridge/Guadalupe Station - 5 min drive
  • 900 South Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Sonic Drive-In - ‬10 min walk
  • ‪The Pearl - ‬9 min walk
  • ‪Leavity Bread & Coffee - ‬1 min walk
  • ‪Publik Coffee Roasters - ‬4 min walk
  • ‪Space Tea - ‬6 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

Hotel near Salt Palace Convention Center
SureStay by Best Western Salt Lake City Downtown provides amenities, such as a free breakfast buffet and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self-parking
  • Express check-out, a 24-hour front desk and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 63 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Frette Italian sheets, pillowtop mattresses and down duvets
  • Bathrooms with hydromassage showers and shower/bath combinations
  • TVs with cable channels
  • Mini fridges, microwaves and coffee/tea makers

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Comfort Inn & Suites Salt Lake City I-80 I-15 Downtown
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
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The price is AU$148
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Segway rentals/tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 9 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from 29 May to 02 September
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

Frequently asked questions

Does SureStay by Best Western Salt Lake City Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at SureStay by Best Western Salt Lake City Downtown?

As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Salt Lake City Downtown on 18 Nov 2025 start from AU$163.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay by Best Western Salt Lake City Downtown pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at SureStay by Best Western Salt Lake City Downtown?

Self-parking is free at this property.

What time is check-in at SureStay by Best Western Salt Lake City Downtown?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). After-hours check-in is not available.

What time is check-out at SureStay by Best Western Salt Lake City Downtown?

Checkout is at 11 AM.

Where is SureStay by Best Western Salt Lake City Downtown located?

Located in Central City, this hotel is 0.5 mi (0.8 km) from Smith's Ballpark and 1.4 mi (2.3 km) from Salt Palace Convention Center. Nightmare on 13th and Liberty Park are also within 1 mile (2 km). 900 South Station is 9 minutes by foot and Ballpark Station is 13 minutes.

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SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 258 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 136 out of 1001 reviews
Rating 2 - Terrible. 189 out of 1001 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
Quiet clean room and decent breakfast!
Stayed 1 night in Jun 2025

2/10 Terrible

Cameron

Disliked: Cleanliness, staff & service, property conditions & facilities
Very near a homeless shelter, toilet clogged, spots on bed and in bathtub
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Disliked: Amenities
Lean, gated parking, quiet
Stayed 2 nights in Aug 2025

4/10 Poor

Curtis

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and the walls are so thin you can hear everything going on outside. The shower had what looked like red dye on the walls and the light switches had visible dirt on them.
Stayed 1 night in Nov 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is well maintained for an older property. The best parts were the friendly staff and the hot, full breakfast! The worst parts were the 'too soft' bed and the part of downtown you would not want to go for a morning walk.
Stayed 1 night in Aug 2025

8/10 Good

Colby

Liked: Cleanliness, staff & service
Kind staff, good breakfast and close to downtown.
Stayed 6 nights in Oct 2024

8/10 Good

Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very quiet and clean, and loved that parking was inside of a gate.
Stayed 1 night in Mar 2025

10/10 Excellent

Aubry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating!
Stayed 1 night in Dec 2024

4/10 Poor

Carolina

Liked: Staff & service
Disliked: Cleanliness, amenities
This is more like a Motel absolutely not for families. This is more for single persons, bikers, truck drivers, construction workers or homeless.
Stayed 1 night in Jul 2025

10/10 Excellent

Hilary

Comfortable stay

Perfect place for us and our dogs especially after a late night check in!
Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel everything I needed as a solo male traveler. It had a frig, a microwave, free gated parking, decent internet, an outside pool and a free breakfast at a really low rate. After all the taxes and surcharges I think I only paid $95 so it was very affordable. The location is not great as it’s maybe a mile from the busier parts of downtown and yes I did see some homeless people in the area but it worked well for me.
Stayed 1 night in Jul 2025

10/10 Excellent

Cody

Liked: Staff & service, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in May 2024

4/10 Poor

Loren L

Disliked: Cleanliness, staff & service, property conditions & facilities
It has been a long time since I stayed in a hotel this dirty.
Stayed 3 nights in Mar 2025

10/10 Excellent

kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very nice staff. Great breakfast, gated parking and smells and looks clean We actually stayed a second night and took in the sights so we wouldn't have look for an equally nice hotel for the same price.
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well serviced, well operated, quality staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities
Has been a great setup for a place close to a job site
Stayed 3 nights in Oct 2024

4/10 Poor

Mark

Liked: Cleanliness, staff & service, amenities
The staff was friendly but front desk assigned me to two different rooms which hadn’t been cleaned by room service yet. We were finally able to get a room on our third attempt and after all the walking back and forth with our grocery bags and belongings. Manager did not charge us for the upgraded room due to the inconvenience so that was a plus. The surrounding area has some homeless and probably the kind of environment that you definitely not want to walk around especially at night. The room was clean and came equipped with a fridge, microwave and free WiFi with free parking available as well. Overall we weren’t expecting some five star hotel but just clocking off of work tired and just needing a place to shower and put our feet up, this hotel was sufficient enough to do so and reasonably priced.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't beat that price in downtown SLC

Great value for the price. Soft beds and pillows. I really liked that the parking lot was gated so that there wasn't anyone who wasn't a hotel guest loitering around. Very decent breakfast too.
Stayed 1 night in Oct 2024

10/10 Excellent

Audon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff always supper nice.
Stayed 1 night in May 2024

8/10 Good

Alonna

Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect for the night.
Stayed 1 night in May 2024

8/10 Good

V

Liked: Cleanliness, staff & service
Good proximity to downtown. Friendly staff. Outdated interior of room, need a makeover.
Stayed 1 night in Nov 2024

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for the price
Stayed 1 night in May 2024

4/10 Poor

Teresa

Scary part of town
Stayed 1 night in Mar 2025

2/10 Terrible

Brandon Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Awesome staff but crappy place and lots of homeless
Stayed 3 nights in Jul 2024