Search Best Resorts in Salem

"Clean"

"Check in was easy, room was very clean. Air conditioning worked great. Parking was easy and the staff were nice. "

"Breakfast was fresh and tasty, the room was clean, and the staff was exceedingly helpful and kind. Had our neighbor in the next room not had their vibrator on all night up against the headboard, it would have been perfect. We've made reservations to stay there on our visit in the fall."

"Breakfast was disappointing. "

"Pros: The room was clean. It smelled good immediately upon entry. Quiet. Easy card entry into the room. There was someone at the desk when we arrived and checked out. It was in a convenient location for cave tours. Wifi password was given on our card sleeve, and it seemed pretty quick. Cons (but still all right given the price): They want you to arrive between the hours of 3 pm and 7 pm, and you need to call if you are arriving later. We were given a message from the hotel about this through Expedia about their rules. I've never had a hotel require this before. I expected breakfast to be limited, but there was only an empty jug of milk (so cereal was off the table). All that was provided was Hostess or Little Debbie pastries, bread for toast, apples, or yogurt. Breakfast is from 7 to 9, but they didn't clean it up and posted a sign about not taking anything later, or being charged a $50 fee. This place just has rule vibes everywhere, but it is very clean, and I'll take the rules over bugs."

"Horrible place and horrible customer service accidentally clicked the wrong date for check in and my wife and kids were turned away or have to pay additional 150$ to get a room and loose the 140$ already paid for room"

"The place was clean and it was in great location, but you may want to call to make sure there are any events going on. There were people in the parking lot partying, playing corn hole, kids running around in the parking lot until mid night. Could hear everything though the walls and couldn't sleep. Customer service couldnt do anything to accommodate."

"Friendly and helpful staff! New renovations look great!"

"I didn't like the bathroom very much, and the pillows on the bed are terrible."