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Le Relais du Moulin, Hôtel de Charme & Spa

Photo gallery for Le Relais du Moulin, Hôtel de Charme & Spa

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
1 bedroom, premium bedding, minibar, in-room safe

Overview of Le Relais du Moulin, Hôtel de Charme & Spa

Le Relais du Moulin, Hôtel de Charme & Spa

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Le Helleux, Sainte-Anne

Explore the area

  • Popular LocationPlage de Gros Sable11 min walk
  • Popular LocationPlage de Bois Jolan18 min walk
  • Popular LocationPlage de l'Anse des Rochers8 min drive
  • AirportPointe-a-Pitre (PTP-Pointe-a-Pitre Intl.)45 min drive

Choose dates to view prices

About this area

Sainte-Anne

Located in Sainte-Anne, Le Relais du Moulin, Hôtel de Charme & Spa is near the beach. Port of St. Francois and Golf International de Saint Francois are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Aquarium of Guadeloupe and Guadeloupe National Park.

What's nearby

  • Plage de Gros Sable - 11 min walk
  • Plage de Bois Jolan - 18 min walk
  • Plage de l'Anse des Rochers - 8 min drive
  • Plage du Manganao - 9 min drive
  • Ste-Anne Beach - 15 min drive

Getting around

  • Pointe-a-Pitre (PTP-Pointe-a-Pitre Intl.) - 45 min drive

Restaurants

  • Le Zamana — 1 min walk
  • Le Tipsy Bar — 1 min walk
  • Les Frères de la Côte - 8 min drive
  • Les Délices Saintannais - 8 min drive
  • L'Autre Version - 9 min drive

About this property

Le Relais du Moulin, Hôtel de Charme & Spa

4-star hotel with 2 restaurants and free breakfast
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and an outdoor tennis court are on-site. All 60 rooms offer free WiFi, balconies and flat-screen TVs with cable channels. Minibars, premium bedding and hairdryers are among the other amenities available to guests.
Le Relais du Moulin, Hôtel de Charme & Spa offers 60 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Sainte-Anne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool
  • Outdoor tennis court
  • Spa services
  • Steam room

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 17 August and 30 September.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 14 and younger are not allowed at this property; all guests older than 14 are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 150.00 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash

We should mention

Children 14 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Relais Moulin Hôtel Charme Ste. Anne
Relais Moulin Hôtel Charme
Relais Moulin Charme Ste. Anne
Le Relais Du Moulin, Charme &
Le Relais du Moulin Hôtel de Charme Spa
Le Relais du Moulin, Hôtel de Charme & Spa Hotel
Le Relais du Moulin, Hôtel de Charme & Spa Sainte-Anne
Le Relais du Moulin, Hôtel de Charme & Spa Hotel Sainte-Anne

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 68 out of 122 reviews
5 - Excellent 56%
Rating 4 - Good. 44 out of 122 reviews
4 - Good 36%
Rating 3 - Okay. 7 out of 122 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 122 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 122 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at this hotel. Would recommend it to other English-speakers with limited French (though, knowing some French is handy). Close to a good surf spot, just slightly inland from the beaches, in a beautiful location near Saint Anne. The bungalows are simple and nice. King beds are comfortable and the outdoor decks offer a nice place to relax. Pool is lovely and kept very clean. Small gym has workout essentials and a sauna. Restaurant and bar on-site are good, but you won’t find many filling options for vegetarians or vegans. Breakfast buffet is good, worth including in your reservation. The pool area is lovely for a workout or lounging with a gorgeous and delicious cocktail. Staff are exceptionally helpful. Only downsides? The hotel has a pond on site they haven’t filled with fish—so there are mosquitoes around the hotel. I got bitten a lot, despite not having a problem anywhere else in Guadeloupe. Maids leave doors open while cleaning, so each day I had to fight mosquitoes in my room—until I asked them to keep the door closed while cleaning. Also, if you have a low tolerance or allergy to fragrances/cleaning supplies, call ahead and ask for them to not fragrance your room and use minimal cleaning products. If you have mobility issues or might be at risk of injury if you fell, ask them for a room with a shower instead of the high, slippery tub/shower combinations in the bungalows. All in all, this is a great hotel and I highly recommend staying there.
Stayed 7 nights in Nov 2019

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was nice, but not great. The rooms are adequate, basic and in need of an upgrade. Breakfasts were okay, but limited. Dinners were very good, although not a massive selection, so by the end of the week, we'd try most of the menu.
Stayed 7 nights in Jun 2019

1/5 Terrible

3 star hotel fra from beach, horrible restaurant
nearest beach is 10 minutes walk but it is all rocks. Nice beach is 30 minutes walk mostly thru the forest. But it is very shallow. stay away from bungalows 1-7, they face fence and very busy road behind this fence. i submitted request asking for quiet place 3 months prior to my arrival but it was ignored. Stay away from their restaurant for dinner. If you dont speak french expect to to get something out of garbage can. I am not exaggerating. All hotel comments as recent as February promising to improve Mango totally meaningless. I complained to manager for 2 days about my experience at Mango and got nowhere. She basically acknowledged that they had problem at restaurant but still made me pay. Get yourself car and drive to St. Francois. Plenty of good restaurants there. And watch housekeeping, they throw clean towels on a floor before they put it in your bathroom. and it is really 3 star hotel not 4 star.
Stayed 5 nights in Mar 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mill. Bungalows lack of charm though as well as the surrounding of the property.
Stayed 3 nights in Mar 2019