Search Chalets in Sainte-Ann-des-Lacs

"Comfortable and clean. Breakfast was pretty basic. We chose this location because it had a pool. The pool was okay, good for kids, but it was small and kind of rowdy with no staff monitoring. People had food and drinks on the deck which caused a bit of a mess. The hot tub jets didn't work and the splashpad elements in the shallow part of the pool didn't work."

"The parking was great, were able to park near our room. The room was clean except the floor didn’t look like it had been cleaned from the last rental. but could use paint touch ups. The refrigerator was not keeping our food and drinks cold. Water backed up in the bathtub while taking a shower. Wasn’t draining efficiently…probably clogged further down the drain. Rust water dripping from the back of the toilet onto the bathroom floor Access to the pool says 9:00 am to 10:00 pm. We went both mornings at 9:30 and 10:00 the pool area was still locked. Coffee in the rooms is awful. Thankfully they had fresh coffee in the lobby. One of the beds was unstable, if you sat on the foot of the bed it would raise off the floor. The other bed was lumpy and not very comfortable The staff was very friendly The patio could have been tidied up a bit. Visible ant hills, the deck chairs were put out on the morning we were leaving. Thankfully we had brought our own folding chairs so we’re still able to sit outside Fireplace seems like it’s only for decoration, couldn’t figure out how to turn it on and there are no instructions in the room to explain how. Room was freezing cold upon arrival. We adjusted the temperature but it kept getting hotter and weren’t able to get the ac to cool down the room properly. "

"Excellent"

"Great hotel with a surprise outdoors! Amazing pool, hot tub, sauna and grounds. Not to mention the in-room fireplace (just ask the front desk for a log) and 2 person jacuzzi! Plus, a perfect location for walking and exploring the village. Added bonus of the best breakfast place right across the street. Can't wait to return!!"

"Very good."

"Convenient location to Highway with plenty of restaurant options nearby. "

"property is absolutely beautiful. The rooms were super clean, and every area was perfect, but what impressed me the most was the amazing staff at StoneHaven. Starting with the lady at the front desk who was in training — she provided excellent service and made me feel very welcome. The restaurant maître d’ was such a lovely lady, always taking care of me and making sure everything was perfect. The waiter during the evening service was also extremely professional and kind. I truly recommend your property, and I hope to come back very soon."

"The room was very clean, and had all the necessary items in the kitchen. Appliances could use an upgrade - very dated. Staff was helpful for any questions. "

"Love this place! 💞💞Can’t wait to see you next time!"