Saint-Ouen Holidays from AU$2,522

Needs Greater Transparency in Marketing Upon arrival, the staff were courteous and professional, and the check-in process was seamless. However, I was surprised by the room’s extremely small size — approximately 12 ft × 13 ft — with the bed occupying nearly all available space and a balcony view overlooking a noisy alley. When I inquired at the front desk, the staff explained that the room I had originally booked was under construction and even showed me the gutted space. Unfortunately, the hotel was fully booked that evening, but they offered to move me to another room the following night. Although disappointed, I made the best of the situation. The bed was comfortable, and the room was clean, but the online photos and descriptions were misleading. Overall, the staff were excellent and did their best to accommodate me under the circumstances. The surrounding area is lively, with many bars and clubs operating late into the night — ideal for some guests but not for those seeking quiet rest. In summary, while service and location were commendable, the property would benefit from far greater transparency in its marketing and room descriptions to properly set guest expectations.

Staff was wonderful and access to the train and the Marais neighborhood was easy.

We had a great stay for 5 nights in a twin room. Staff service, location and surrounds were amazing. Good food options (Land & Monkeys have great food and coffee!) close by and metro, which we only used once, was handy. It was a little noisy in the lane sometimes with wheelie bins early in the morning but that didn’t detract from our stay. Shower was a bit small/awkward however water pressure was excellent!

Overall, the hotel is good and location is very great. All staff from receptionists to cleaners were very helpful, most especially jasmine, Ivan, Muhammed and Ibrahim, I can't mention all names. The room was spacious and clean. Our was getting done every day even if we didn't request. The only downside is, the rooms doesn't have fridges. And breakfast was a continental as it's been described on the website. Apart from that, we really enjoyed our stay here. I will definitely recommend it and will love to stay again.

Could not fault this hotel at all, the staff were amazing, area is lovely and being a solo female traveller I felt so safe and welcomed!