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Reviews of Bwa Chik Hotel & Golf

3 out of 5
Bwa Chik Hotel & Golf
Avenue de L'Europe, Saint-François

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 130 reviews" "
Rating 8 - Good. 66 out of 130 reviews" "
Rating 6 - Okay. 24 out of 130 reviews" "
Rating 4 - Poor. 9 out of 130 reviews" "
Rating 2 - Terrible. 2 out of 130 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality and style
Wonderful!
Stayed 1 night in Jan 2020
Response from Team of Bwa chik on 27 Jan 2020
Cher client, Merci pour cette très belle note.votre satisfaction étant notre plus belle récompense! Cordialement.

8/10 Good

Claudine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé Accueil bien Confortable
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and very welcoming and accommodating. The bar was perfect for a refreshing island cocktail shortly after arriving. We very much enjoyed the surrounding area - it was nice to find a charming little coffee shop/bakery very close by. There is a lovely little fruit & veg market around the corner from the hotel were we picked up some local fruit for our travels. Within a few minutes drive there are some very nice dining options. The room was quite comfortable. We were very happy with everything.
Stayed 1 night in Jan 2019
Response from Team of Bwa chik on 7 May 2019
Dear Customer, Thank you for your return on your stay at our establishment We send your comments to our teams. We hope to see you again very soon in our hotel

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BWA Chik
Located in the heart of St-Francois, many facilities and restaurants around. Hotel very clean and friendly staff.
Stayed 7 nights in Apr 2019
Response from The bwa chik hotel team on 12 Apr 2019
Your appreciations are directly transmitted to our teams, they are besides the most beautiful of the rewards. We wish you an excellent continuation and hope to see you soon at Bwa Chik Hotel & Golf

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit
Stayed there one night. Great visit. Bar and breakfast area
Stayed 1 night in Dec 2018
Response from Isabelle on 5 Jan 2019
Dear Customer. Thank you for your opinion that we read with interest. He encourages us in our actions for the satisfaction of our customers. It is with pleasure that we will welcome you during a next stay. See you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. We would stay here again. Walking distance to marina, beach, and amazing restaurants.
Stayed 3 nights in Nov 2018
Response from Staff of Bwa chik on 27 Nov 2018
Dear customer, thank you for your recommendations. Looking forward to welcoming you again. Best regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely French West Indies- plenty to see and do
Great hotel conveniently located in Saint Francois. Nice pool, excellent breakfast buffet, cozy convivial bar on premises. Walking distance to local shops, port, market, island ferries, great restaurants, golf, rental cars, and Raisins Clairs beach. Staff very helpful but you will definitely need to brush up on your French- very little English spoken here. Recommend rental car for sightseeing at least one day. Trip to the end of the peninsula at Pointe des Chateaux is not to be missed. Also highly recommend a day trip to at least one of the islands. No local money exchange- bring plenty of euros or your Visa card. No shortage of fresh-baked baguettes here!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bwa Chik
A very nice hotel overall, very close to shops, local marina and activities. The rooms are a bit minimalist, (not much places to put things), but ok. The bathroom was a mix of new sink and toilet, with an old shower and bath with rust on its side? The service you get depends on who is on duty. Some of the staff were great, others looked liked they just couldn't be bothered, very strange? Breakfast was great, the pool is great, and overall, a nice hotel. ps. Recommend the BBQ Donut Hire at the marina, great day out.
Stayed 4 nights in Nov 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service
A decent place to stay.
The hotel was well situated near some of the best restaurants in St. Francois. The staff were, for the most part, very friendly and accommodating. The lobby is nicely designed though the rooms and hallways were a utilitarian, verging on austere. That said, I slept well and it was quiet at night. The included breakfast was well-executed with, again, friendly staff. Overall, a decent, clean, solid place to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to restaurants and supermarket
Hotel is centrally located, walking distance to the marina and supermarket.

6/10 Okay

philip, Perth W.A

Disliked: Staff & service
Could be so much better if the effort was made !
Very poor ! from the moment we checked in to check out .... reception very poor service ! Bar no service ! Breakfast cold and poor ! room was small but functional ..clean at least ..do not expect to much and you will be happy ..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is overall nice. The standard of the room was excellent. However the breakfast was average - very little fruit and there was little choice. Furthermore the price for WIFI is ridiculous high - which for me is a big minus considering what the hotel actually pay for internet themselves. The lobby, restaurant and relax area is very nice however the pool area is average.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NO ENGLISH WHATSOEVER!
overall OK experience... not great at all

10/10 Excellent

minouche, Rockville Md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a Charming hotel
I had a very good time in this hotel also good for families.

8/10 Good

Jean-François

Stayed 7 nights in Apr 2023

8/10 Good

Thierry

Stayed 1 night in Apr 2023

10/10 Excellent

Philippe

Stayed 1 night in Feb 2023

8/10 Good

F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Clotilde

Stayed 1 night in Dec 2022

8/10 Good

Guillaume

Travelled with family
Liked: Cleanliness, staff & service
Bien pour une nuit
Hôtel pratique car situé tout près de la marina mais quartier très passant proche supermarché. Personnel très accueillant et sympathique.
Stayed 1 night in Dec 2022

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent..agréable séjour
Stayed 1 night in Jul 2022

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil Très propre Bon petit-déjeuner varié Nous y retournerons
Stayed 1 night in Jun 2022
Response from la direction on 14 June 2022
Cher client. Merci pour votre avis que nous avons lu avec intérêt. Il nous encourage dans nos actions pour la satisfaction de nos clients. C'est avec plaisir que nous vous accueillerons lors d'un prochain séjour. A très bientôt

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from la direction on 31 May 2022
Cher client, Merci pour cette belle note. Au plaisir de vous accueillir à nouveau au Bwa chik. Cordialement

8/10 Good

Frédérique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from La direction on 5 May 2022
Bonjour, Merci pour cette jolie note. Au plaisir de vous recevoir à nouveau. Cordialement

2/10 Terrible

olivier

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous n’avons eu un problème avec la cafetière et le micro ondes Nous n’avons pas eu le wifi dans les chambres
Stayed 7 nights in Apr 2022
Response from la direction on 18 Apr 2022
Nous vous remercions d'avoir choisi Le Bwa Chik Hôtel & Golf *** pour votre séjour et d'avoir pris le temps de nous faire part de votre ressenti Sachez que nous avons pris bonne note de vos remarques et ferons tout pour améliorer la qualité de nos prestations. Bien à vous.

6/10 Okay

Pierre

Hôtel convenable sans plus
Hôtel convenable sans plus, bien moins attractif que sur les photos.
Stayed 2 nights in Apr 2022
Response from la direction on 13 Apr 2022
Cher client, Nous sommes navrés que votre séjour n'ait pas été à la hauteur de vos attentes. Nous espérons de tout cœur avoir l’opportunité de vous accueillir de nouveau et ainsi vous laisser une impression plus favorable. Cordialement

6/10 Okay

Valérie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Décevant
Stayed 1 night in Apr 2022
Response from l'équipe du bwa chik Hôtel on 6 Apr 2022
Merci de votre retour suite à votre expérience au sein de notre établissement. Nous sommes navrés que votre séjour n'ait pas été à la hauteur de vos attentes. Nous espérons que vous ne resterez pas sur cette note négative et serions ravis de vous revoir au sein de notre établissement Bien à vous,

8/10 Good

Keezy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

ibrahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil équipe sympa chambres correctes et propres
Stayed 1 night in Mar 2022
Response from Isabelle on 14 Mar 2022
Cher client, Merci pour votre retour concernant votre séjour au sein de notre établissement Nous sommes enchantés que votre séjour ait été à la hauteur de vos attentes et ne manquerons pas de transmettre votre commentaire à nos équipes. Nous espérons vous revoir très bientôt au sein de notre établissement. Bien à vous,

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien mais effort à fournir sur le petit déjeuner
Le séjour à l’hôtel s'est bien passé, nous aurions souhaité plus de diversité au petit déjeuner = brioche ou autre en effet quand on reste longtemps le pdj finit par ressembler toujours à la même chose
Stayed 7 nights in Jan 2022
Response from la direction on 14 Feb 2022
Cher client, Merci d'avoir pris le temps de nous faire part de votre expérience. Nous prenons en compte vos remarques afin d’améliorer la qualité de nos services. Au plaisir de vous accueillir pour un prochain séjour. Cordialement

8/10 Good

Bonnin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Le coin cosy ext avec les salons bois. La déco du hall Petit dej varié Vue de la chambre Tarif élevé
Stayed 2 nights in Jan 2022
Response from la direction on 14 Feb 2022
Cher client, Nous vous remercions d'avoir choisi Le Bwa Chik Hôtel & Golf *** pour votre séjour et d'avoir pris le temps de nous faire part de votre ressenti. Au plaisir de vous accueillir à nouveau. Cordialement

8/10 Good

Saiffoudine

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Séjour agréable. Hôtel bien situé
Stayed 3 nights in Dec 2021
Response from lg on 15 Jan 2022
Notre établissement a eu l'honneur de vous accueillir, Recevez Chers Clients nos meilleures salutations.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Émilie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable
Nous avons passé une seule nuit à l’hôtel. Accueil très chaleureux et agréable. Hôtel calme et sympathique. Piscine en fin de journée très appréciable. Attention. Pas d’ascenseur, accès aux chambres par les escaliers pas pratiques pour les personnes à mobilité réduites
Stayed 1 night in Jul 2021

8/10 Good

Hadrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon moment à Saint-François, l’hôtel très agréable malgré les conditions sanitaires toujours difficiles. L’espace bien être est très agréable également
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2021
Response from Isabelle on 12 Jan 2021
Bonjour, Merci pour cette très belle note. Cordialement.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Mitigé
Staff très serviable et agréable. Mais les chambres nettoyées que tous les deux jours, on ne refait même pas votre lit... poussière et cheveux ne nous appartenant pas.
Stayed 2 nights in Dec 2020
Response from Isabelle on 12 Jan 2021
Cher client, Merci d'avoir pris le temps de nous faire part de votre expérience. Nous regrettons fortement que vous ayez été déçu par votre expérience au sein de notre établissement et espérons tout de même que votre séjour Guadeloupéen vous a plu. Nous prenons en compte vos remarques afin d’améliorer la qualité de nos services. Cordialement

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Boris

Business traveller
Stayed 2 nights in Feb 2020
Response from Team of Bwa chik on 6 Feb 2020
Cher client, nous tenons à vous remercier pour cette belle note. Au plaisir de vous accueillir à nouveau au Bwa Chik. Cordialement

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Rudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable sauf la baignoire on préfère les douches italiennes
Stayed 2 nights in Dec 2019
Response from l'équipe du Bwa Chik on 24 Dec 2019
Merci pour votre retour concernant votre séjour au sein de notre établissement Nous sommes enchantés que votre séjour ait été à la hauteur de vos attentes et ne manquerons pas de transmettre votre commentaire à nos équipes. Nous espérons vous revoir très bientôt au sein de notre établissement. Bien à vous,

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Team of Bwa chik on 10 June 2019
Cher client, Merci pour cette belle note. Au plaisir de vous accueillir à nouveau. Cordialement

8/10 Good

Fabio

Disliked: Staff & service
Buona posizione ma troppo costoso
Personale gentile a parte chi ci ha seguito per il check in/out. Deve essersi dimenticata di prenotare il nostro transfer nonostante l’avessimo chiesto prima di partire. Stanze pulite ma l’ultimo giorno siamo rimasti senza carta igienica (non hanno mai rimesso il rotolo di scorta) e in dieci giorni di soggiorno e i bagnoschiuma sono stati forniti solo un paio di volte. Colazione buona ma noiosa, nessun dolce e sempre la stessa offerta.
Stayed 9 nights in Apr 2019
Response from L'équipe du Bwa Chik Hôtel on 13 June 2019
Gentile Cliente, grazie per aver dedicato del tempo per raccontarci la tua esperienza. Ci dispiace moltissimo che siate rimasti delusi dalla vostra esperienza nel nostro stabilimento e speriamo che vi sia piaciuto il vostro soggiorno in Guadalupa. Prendiamo in considerazione le vostre osservazioni al fine di migliorare la qualità dei nostri servizi.

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019
Response from L'équipe du Bwa Chik Hôtel & Golf on 3 May 2019
Cher client, Merci pour votre retour concernant votre séjour au sein de notre établissement. Cordialement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from L'équipe du Bwa Chik Hôtel on 29 Apr 2019
Bonjour, Merci pour votre note. Cordialement.

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019
Response from L'Equipe du Bwa cHik on 3 Mar 2019
Bonjour, Merci pour cette note. Cordialement.

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lone og Flemming R. Larsen
Vi var paa familierejse og kan kun anbefale BWA Chik Hotel. Medarbejderne var meget venlige, hotellet ligger i gaaafstand / meget taet paa et stort udvalg af restauranter. Morgenmaden er fin med et godt udvalg af alt.
Stayed 8 nights in Feb 2019
Response from Isabelle on 25 Feb 2019
Tak for dit afkast på dit ophold hos vores virksomhed. Vi er meget tilfredse med din kommentar. Vores virksomhed har en privilegeret beliggenhed tæt på floden og Bourg de St François. Vi er også glade for din retur på restaureringen, og vi vil ikke undlade at sende din kommentar til vores hold. Håber at se dig igen snart i vores skole. Med venlig hilsen,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2019
Response from L'équipe du Bwa chik Hôtel on 29 Apr 2019
Bonjour, Merci pour votre note. Cordialement.