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Reviews of Hotel Le Saint Denis

3 out of 5
Hotel Le Saint Denis
2 Rue Doret, Saint-Denis

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 176 reviews" "
Rating 8 - Good. 75 out of 176 reviews" "
Rating 6 - Okay. 46 out of 176 reviews" "
Rating 4 - Poor. 22 out of 176 reviews" "
Rating 2 - Terrible. 7 out of 176 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Liked: Staff & service
Stayed 1 night in Jun 2017

10/10 Excellent

Sanaullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nice short stay in St Denis
A very short amazing stay at Best Western. May be a point for improvement is the pillows. They are square, too small and too soft, the queen size bed was okay. May be if more TV and radio channels could be added, especially in english as all of them were in french. Otherwise no complain as such.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good location.
Ideal for business purposes and accessible . Ensure that your bill at check out is as per your booking conditions i.e. inclusive of breakfast or not!

6/10 Okay

Verified traveller

Location : good
Basic facilities nothing exceptional. No guest relationship. In / Out !

8/10 Good

Sock Fane

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Mark, Sydney

Liked: Cleanliness, staff & service, room comfort
A good stay
We stayed here for a few days as a base for visiting the attractions of Reunion Island and are glad we did. It was great value for the price and the restaurant was excellent. The staff were friendly, helpful and fluent in English (which is a rare thing in Reunion).

10/10 Excellent

Per Tomas, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By the water, walking distance to main sights
We spent one night in St Denis and considering that the city is quite small this was an ideal location just by the water front and we could easily walk to all the spots we wanted to see in the city. The hotel feels recently refurbished and I was pleasantly surprised with the size of the room (probably because I'm used to small European city hotels). The air conditioning was effective and the room felt bright and clean. I would stay here again if I was ever in town.

6/10 Okay

Sanaullah, Port Louis

Liked: Cleanliness, room comfort
Good location hotel for business and vacation.
The stay was good. The only difficulty is the WIFI connection in the room which was not good, low signal and the speed is quite low. Overall the stay was okay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to be.

8/10 Good

Marie Connie Geraldine, Mauritius

Liked: Cleanliness, property conditions & facilities, room comfort
Well situated near bus terminus as it is away from city centre.

6/10 Okay

BB, mauritius

Disliked: Property conditions & facilities
Good Location but ....
To be honest I was expecting more from a Best Western hotel. Location is perfect close to the life of St. Denis with few restaurants and pubs around. Restaurant food really average especially for lunch and dinner, breakfast not bad but you have to prepare also your coffee by yourself. Room very dated and very very basic. Good for business but not really for vacation

8/10 Good

Riaz, Mauritius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice !
Good overall

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, Location
Lovely hotel, would be nice if they had English language news channel.

8/10 Good

Darel Gene, Sacramento, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great downtown location
Brief stay of one night. Excellent location. Only problem -- no onsite parking and offsite parking difficult to find at certain hours of day.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very basic ....
Amenities are extremely basic ..... If it was not for the price and the location, I would never have gone there again .....

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Melininki, Vancouver

Middle of the Road - As Expected
This is a good hotel for transition - everything is decent (except frustrating constant on/off wifi and garbled outgoing Skype from rooms, despite mgmt. saying wifi works throughout the hotel - sit right beside front counter and it works). Room was adequate though AC didn't work properly and was promised to be fixed/or us moved. (Language barrier - this didn't happen), but staff is friendly and otherwise tries - especially Michel, who I found to be very polite and caring. Couches in front area need a cleaning and few drips of water from ceiling in main foyer. Pool is a treat- big, underused an delightful. We enjoyed the food (dinner) at Oasis (hotel restaurant) and the waiter. Suggest Oasis over the touristy Roland Garros restaurant next door.
Response from Shad on 17 May 2014
Dear Sirs, We have taken good note of your comments on « Le Saint Denis » and are pleased that you appreciated the swimming pool, the restaurant and the staff. Your remarks regarding the Wi-Fi connection and the AC have been forwarded to the Management. Best regards, The team of Le Saint Denis

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Scott, USA

Liked: Cleanliness
Good location, bare bones
A very well-situated hotel in a very nice area of the capital.

6/10 Okay

corinne, Mauritius

Liked: Cleanliness, staff & service
good to move around saint denis
good hotel for business in reunion, and also if you are doing things in sainte clothilde or nearby

2/10 Terrible

kassam, toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i will not let my dog near this hotel
The most terrible hotel that i have ever visited, I reccomend Hotel.Com not offer this property for rental I walked out without staying a night and they charge for the night. I went to Mercure which was amazing place Dont stay there

8/10 Good

charles, carry le rouet

Liked: Property conditions & facilities, room comfort
Pas intrusif mais dispo
Belle piscine Resto et petit dej dans l hôtel dehors dedans bien Manque de souplesse sur les heures de restauration fin de service pas très adaptée aux mange tard Mais tout autour restauration plus souple
Stayed 7 nights in Feb 2018

2/10 Terrible

Jean, Béziers (34)

Disliked: Property conditions & facilities, room comfort
Descente aux enfers !!
Sur 3 nuitées, nous avons changé 3 fois de chambre. La première chambre était très bruyante ( bruits de rue ) et absence de taie d'oreillé, la seconde panne d'électricité avec un début d'incendie dans la colonne technique de la chambre ou de l'eau coulait comme une cascade. Par contre, je remercie le personnel technique efficace et sympathique contrairement à la direction qui ne s'est même pas présenté pour s'excuser. A l'heure de la rédaction de ce message, j'apprends que l’hôtel est en passe de fermeture administrative. Bref, c'est scandaleux.
Stayed 2 nights in Mar 2018

4/10 Poor

francois

Disliked: Cleanliness, room comfort
Pas d'eau chaude.
Stayed 1 night in Mar 2018

6/10 Okay

Wendolyn

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2018

8/10 Good

Jennyfer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

magaly

Liked: Staff & service, property conditions & facilities, room comfort
Juste pour une nuit.
Réservation pour 2 adultes et un enfant et il n'y avait pas de lit pour notre fils. Établissement sans âme. Des cheveux étaient dans la baignoire et sur le sol de la chambre également.
Stayed 1 night in Jan 2018

6/10 Okay

Kjell, Sweden

Liked: Room comfort
Disliked: Cleanliness, staff & service
Bra läge men slö personal.
Kanonläge mitt i stan 50 m från havet. Men "trötta" medarbetare. Ingen hjälp med bagage, extra handdukar, parkering etc. Bra frukost i trevlig matsal
Stayed 1 night in Jan 2018

6/10 Okay

al al ali, Mayotte

Liked: Cleanliness, property conditions & facilities, room comfort
Arrivé à 1h du matin. Accueil sympa Mais le personnel du lendemain n’a pas voulu me laisser me reposer jusqu’à midi comme je l’ai demandé. C’est dommage...
Stayed 1 night in Dec 2017

6/10 Okay

Laurence

Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Un 3 étoiles un peu limite
Hall d'accueil à l'ambiance très froide. Dans la salle d'eau le pommeau de douche est cassé apparemment depuis longtemps et toujours pas remplacé par l'établissement !
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moment détente
Accueil satisfait chambre propre, pour se reposer je recommande
Stayed 1 night in Nov 2017

8/10 Good

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé à Saint-Denis
Chambre très propre et confortable. Salons impersonnels et de style moderne. Prix du petit déjeuner élevé.
Stayed 2 nights in Jul 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Difficile d'accès, pas de parking et stationnement à proximité compliqué. Propreté / netteté pas à l'attendu d'un 3 étoiles. Travaux en cours ? Petit dej' correct, personnel agréable.
Stayed 1 night in Jul 2017

4/10 Poor

martial

Disliked: Property conditions & facilities, room comfort
Beaucoup de bruit et pas de parking gratuit
Stayed 5 nights in Jun 2017

4/10 Poor

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour professionel
Chambre vieillissante et poussiéreuse. Les images ne reflètent pas l'état réel des lieux. Les mobiliers sont d'un autre temps avec des draps plus que reprochables en propreté. Seule satisfaction, la salle de bain reste qui reste plutôt correcte. Néanmoins, pour 100€ la nuit, ça reste prohibitif par rapport au confort proposé.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Hôtel correct mais quelques ratés
- Joints nettement noircis en tête de baignoire sur plusieurs centimètres. Cela n'a pas gâché mon expérience client, mais franchement ce n'est pas professionnel. - Il a fallu demander le code wifi à la réception une fois dans la chambre. Là encore, en 2017, ce sont des détails qui marquent une immaturité. - Erreur d'attribution d'une chambre déjà louée. Sans conséquence et bien rattrapée par surclassement (?) et cocktail de bienvenue (compensation ou presta standard ?). Immaturité tout de même là encore. - Nous revenons à cet hôtel le 5/06, j'espère que tout sera OK

6/10 Okay

Raphaël

Disliked: Staff & service
Moyen
Je m'attendais à mieux. La chambre delux n'a de deluxe que la vue mer, sauf qu'au deuxième, la vue mer se résume au toit du restaurant de l'hotel, des groups clim, et quelques palmiers. Une seule prise de courant disponible dans toute la chambre, hallucinant quand on vit en 2017 ou tous nos objets connectés demandent une recharge quotidienne. Et la cerise, pas de parking...bref, je m'attendais à mieux...

6/10 Okay

Jean-Pierre , Bourg Saint Andeol

Liked: Cleanliness, staff & service
Hotel bien placé.
Centre ville, confortable, mais mal insonorisé. Personnel accueillant. 20 € de supplément pour une arrivée en matinée, c'est un peu exagéré pour un séjour de 5 nuits à 95€ la nuit!!!

6/10 Okay

Isabelle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel confortable - très bon petit déjeuner
Hôtel bien placé, confortable permettant de profiter de la vue sur la mer et du coucher de soleil

8/10 Good

LI, HKG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间清潔，舒适
地点好，餐厅就在附近，离市中心不远，对面即海濱，可散步，沿海边直行约廿分钟就到長途巴士总站，非常方便。

6/10 Okay

nico

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hôtel simple
Hall accueil En travaux. Chambre Équipement salle de bains pas adapté et ne fonctionne pas correctement. Porte salle de bains ne ferme pas. Manque de prise courant. La chambre spacieuse et lit confortable clim ok vue moche. Hôtel manque de vie de convivialité.

8/10 Good

jean-michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bien placé
Nous choisissons cet hotel pour sa localisation.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hôtel pour déplacement pro. Excellent buffet matin
hôtel plutôt pour déplacement pro, sans parking. Chambre propre, mais salle de bains un peu vétuste

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hôtel bien placé qui mériterait mieux
Hôtel en travaux - Personne pour vous aider à transporter vos valises - buffet du petit déjeuner très petit et manque de choix - couloir des chambres peinture assez défraîchie et tristounette - salle de bains très moyenne -

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien placé et très accueillant !
Mon séjour en amoureux avec mon conjoint c'est très bien passer, le personnel était agréable et simple, et nous avons adoré les cocktails au bar qui étaient très bien fait ! Nous allons revenir ! Le petit déjeuner américain en forme de buffet était excellent ! Un délice pour les papilles le matin !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Décevant pour un 3 étoiles
Pas de parking et peu de places disponibles à proximité. Un soir, j'ai dû me garer à près de 500 mètres de l'hôtel. Petit déjeuner lamentable pour 12 euros : Boissons chaudes en distributeur automatique (café horrible), fruits et jus déjà manquants et non remplacés dès 7 h 30 du matin, personnel peu accueillant, chambres refaites très tard (vers 16 heures) : Le dimanche après-midi alors que vous souhaitez vous reposer, vous êtes dérangés par les femmes de ménage.