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"This hotel is like a trip to the twilight zone. Roll the dice and you might get a room which has furniture from the 1960's, dirty carpets and stinks of week old vomit (floor 7) with black hairs in the linen. The balcony had old cigarette butts clogging the drain and the cracks in the concrete tell the tale of how old and neglected the tower building is. We went to the reception to complain and were offered a new room on 12th floor, a totally different experience as if we had relocated to a different hotel. This room had new hard floors so at least no stinking carpets and the bathroom was recently renovated. Big flat screen TV and decent furniture and the balcony had these wooden tiles to cover the old concrete. We never went to the breakfast area even though we had booked with breakfast included, the initial shock froom floor 7 had us fleeing this hotel as fast as possible."

"Room was very clean and spacious! The property itself is classic. The staff was a bit difficult we would get different information from different staff. They also weren’t very friendly at the restaurant Le Bristol. We had dinner and breakfast there. Dinner was ok. When they asked if we would like to see the wine menu we said “yes we would like to look at it” and the waitress rolled her eyes. The food I would say is average. My husband dish was very dry and lacked flavor. Breakfast was also average and to be honest for the price you pay a big let down. The options are limited and wasn’t anything special. Not likely to stay again. "

"Nice staff, nice room with a view of nearby River Rhein, good location, 10 minutes walk from Train Station"

"Clean rooms, comfortable beds and pillows. It is a budget stay with bare rooms. No kettle. There was no curtain or window cover in the bathroom, while there were no closeby windows I was still a little concerned about people seeing in after a shower. "

"Kind staff"

"Beautiful hotel with amazing view of the Rhine river. It has a nice pool and a sauna complementary for guests. "

"Staff was oke."

"Super Hotel "

"We were given an upgrade and the room was very nice, although the cost was very high at £180+ , which we assumed was due to the time of year. It was part of an 8 day trip which included 5 hotels and this was almost double the cost of the other, good quality hotels. The hotel and amenities are excellent and I would have awarded a higher rating for the ambience……however we were very disappointed with the set meal at £69 per head. We had invited my husbands mother to join us and felt that it wasn’t value for money. The bar was suffering from staff sickness and service was slow…..but the head barman was very good and apologetic for any inconvenience. Overall a very nice hotel, but expensive."