The Sterling Hotel in Downtown Sacramento offers a charming urban retreat with a peaceful garden. Enjoy free WiFi, a business center, snack bar, meeting facilities, and luggage storage. Wedding services are available, and the staff is praised for their helpfulness.
Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Special check-in instructions
The front desk is open Monday - Friday (8:30 AM - 4:30 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Operto mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, smart lock
Pets
Pets are allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-off cleaning fee of USD 150
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are available for USD 10.0 per night
Payment types
Important information
Optional extras
Off site parking fee: USD 10 per stay (0.2 mi away; open 24 hours)
Pet fee: USD 100 per pet (varies based on length of stay) plus a one-off USD150 cleaning fee
Service animals are exempt from fees
Early check-in fee: USD 75 (subject to availability)
Late check-out fee: USD 75 (subject to availability)
Crib (infant bed) fee: USD 10.0 per night
Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Frequently asked questions
Is The Sterling Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 100 per pet, per day. A cleaning fee of USD 150 also applies. Service animals are exempt from fees.
How much does it cost to stay at The Sterling Hotel?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Sterling Hotel on 25 May 2026 start from AU$232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at The Sterling Hotel?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of USD 75 (subject to availability).
What time is check-out at The Sterling Hotel?
Checkout is at 11 AM. Late checkout is available for USD 75 (subject to availability).
Where is The Sterling Hotel located?
Located in Downtown Sacramento, this hotel is within a 5-minute walk of K Street Mall and Sacramento Convention Center. Golden 1 Center is 0.8 mi (1.2 km) away. 12th and I Station is only a 2-minute walk and 11th & K (Cathedral Square) Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The Sterling Hotel was a great little historical place to stay. The room (Dukes Sweet) was very spacious and clean. We only stayed for one night and everything was great for our stay. Very private but I believe that’s the way the Hotel is designed. Minimal staff.
Always a beautiful place to stay so comfortable so cozy highly recommend
Mary
Stayed 1 night in Aug 2025
Verified
8/10 Good
Rebecca
19 Jan 2026
Liked: Cleanliness, staff & service, amenities
Had a great stay at the hotel. Our family had 3 rooms. They were comfortable. Each room had its own character and enormous tub! In our room, we could hear the wedding. For the other two, they heard all the city noise, sirens, etc.
I would stay here again.
Rebecca
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Janneth
3 Nov 2025
Liked: Cleanliness, staff & service, amenities
Room size was great and decorated very nicely. The staff was welcoming and kind
We stay at The Sterling once a year. This may be the last time we do so. The main issue was the shower/tub. The main shower head would only dispense cold water. We had to use the small body shower head to clean. The water would not drain from the tub. We had multiple people staying in our room. After 2 showers, we had half a tub full of dirty water so the rest of our guests were unable to shower. The volume on the remote for the tv also did not work. The only time we saw a person at the front desk was when we checked in. I don’t know if they’re trying to save money or what but they need to staff the front desk. Was not a pleasant experience and I really hate to say it!
Charming, quiet, and unique rooms. I highly suggest the King Grand Suite. The hot tub style bath tub was amazing. Huge apartment room. Loved it. I'll be coming back soon.
Very quiet. Easy check in and out. Good communication.
Jeff
Stayed 6 nights in Oct 2025
Verified
8/10 Good
Ari
20 Dec 2025
Liked: Cleanliness, amenities
Disliked: Staff & service
Quirky but not awful! Bed was SO comfy! Bathroom was divine. Building very old but cool! Weird thing was NO staff on site period… not even sure we saw anyone the next day. You get a check in code but no front staff nada! Just wish we’d known. The downstairs bar area was open but again unstaffed and had an odd gas smell. Downtown was a quick uber. Overall quiet and comfy! Would book again!
The room was beautiful and very spacious. It was very clean and the bed was comfortable. The bedding was actually warm and didn’t need to ask for any extra pillows like I usually do in hotels. Very much worth the price and will definitely come back.
Loved it here! Beds were comfy and the tub was amazing!!!
Verified traveller
Stayed 1 night in Feb 2025
Verified
8/10 Good
Scot
29 Jan 2026
Liked: Staff & service, amenities
Disliked: Cleanliness
Such a cute hotel with a rich history displayed! It's run more like an AirBNB if you show up after hours - with a lock box holding your room key. The room was quite large and the tub was for two! We did end up reporting mold in the tub grout and a dirty handprint above the toilet. They were very generous and are going to report the issues to housekeeping. I would stay again (hopefully with some improved cleaning practices) as it was quiet and had a comfortable mattress. They had a great tea selection in the lobby along with coffee and water bottles. The downtown location and fair price was a major factor in our choice. What we didn't consider, is that there is no off street parking so you will have to find a parking garage or run downstairs at 8:00 a.m. to pay at the meter like we did. Overall a good experience and the front desk attendant was super nice when we saw her in the morning at checkout.