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"Staff was nice, resort nice, food was ok "

"Decor and style of the resort is very nice. Bedding is thin, no robes or slippers for regular guests. The beach is pretty, but not walkable beyond the resort, or at least not recommended to do so. Food was okay, you won’t go hungry. The coffee shop wasn’t good. Pools were not cleaned frequently enough or had bad filtration, we had a swim up suite and besides dumping of chemicals, in 5 days we never saw someone physically clean it once and it showed. Would I personally stay here again? No. But if there was a really good deal I would maybe recommend to friends with kids. "

"Don’t go to the spa. They don’t know what they’re doing. I went for a massage and she cracked my back like a chiropractor. I told my chiropractor and he said she could’ve damaged my back because she’s not trained to do that. The spa is overpriced and you feel like you’re on a time clock to rush out of there."

"Yes"

"Expedia had gifts waiting in room for us. Was so nice only thing got a call the last night saying they wanted to do something special for a farewell dinner for us and we did not receive that. The restaurant didn’t know what we were talking about so unsure why she even called us. The hotel was nice just saw a few roaches in the room the last night but they came to spray for us. The food was average except jerk hut they had best food. The drinks were very watered down. I would give them another try tho. Nice property "

"Lovely jamacian owned ran business The back garden is lovely the pool lovely and the breakfast and staff were wonderful and helpful "

" I recently sent my mom to Franklyn D. Resort in Runaway Bay, Jamaica to celebrate her 69th birthday, and I cannot say enough wonderful things about the experience she had there. From the moment she arrived, the staff treated her like royalty. Everyone was incredibly warm, welcoming, and attentive. They truly went above and beyond to make her birthday special. They decorated her chair with beautiful gold and black balloons and surprised her with a full birthday cake. What touched me even more was their kindness when she wasn’t feeling well one day—someone from the resort personally took her to the pharmacy to make sure she was okay. That level of care meant the world to me. Franklyn D. Resort may not advertise itself as a five-star luxury hotel, but the treatment and hospitality they provide is absolutely five-star. If you are traveling with family, kids, celebrating a birthday, or even sending an elderly loved one to relax, you can rest assured they will be in good hands—even if traveling alone. Thank you to the amazing team at Franklyn D. Resort for making my mom’s birthday unforgettable. I highly recommend this resort to anyone looking for genuine Jamaican hospitality and heartfelt service. "

"The room had an amazing view of the pool and ocean. It was in close proximity to all the restaurants and activities. Staff was overly friendly and the food was amazing. "

"The entire front staff was very helpful and made me feel like family. Breakfast was great even though i had it to go."